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Commission Inbound Call Center Jobs in Riverside, CA

TaxRise

Call Center Representative

Irvine, CA · On-site

$26 - $35/hr

WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate

TaxRise

Call Center Representative

Irvine, CA · On-site

$26 - $35/hr

WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate

Guardian Tax

Inbound Sales Consultant

Irvine, CA · On-site

Inbound Sales Consultant | Guardian Tax Irvine, CA | In-Office Role Guardian Tax works with individuals actively seeking help with IRS and tax debt challenges. In this role, you'll handle inbound

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Riverside, CA

Commission Inbound Call Center information

See Riverside, CA salary details

$13

$18

$24

How much do commission inbound call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for commission inbound call center in Riverside, CA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in Riverside, CA? The most popular types of Inbound Call Center jobs in Riverside, CA are:
What are popular job titles related to Commission Inbound Call Center jobs in Riverside, CA? For Commission Inbound Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Riverside, CA look for? The top searched job categories for Commission Inbound Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Commission Inbound Call Center jobs? Cities near Riverside, CA with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Riverside, CA as of May 2026, with employment types broken down into 3% As Needed, 73% Full Time, 14% Part Time, 1% Temporary, and 9% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,610 per year, or $18.1 per hour.
Call Center Representative

Call Center Representative

West Coast University

Irvine, CA

$21.43 - $28.95/hr

Other

Posted 26 days ago

Job description

Choose To Make A Difference

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.

You will make an impact by:

  • Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
  • Receive and screen inbound calls for both American Career College and West Coast University. Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.
  • Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.
  • Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.
  • Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
  • Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
  • Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.

Your Experience Includes:

  • Minimum 2 years' experience preferred.
  • Customer Service experience.
  • A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position.
  • Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
  • Telephone Auto Dialing System experience preferred.

Education:

  • High School Graduate or equivalent required.
CA Salary Range

USD $21.43 - USD $28.95 /Hr.

Bonus Eligible

No

WCU Company Overview

Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth.

WCU EEO Statement

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

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