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Commercial Insurance Assistant Jobs in Rochester, NY

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Commercial Insurance Assistant information

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How much do commercial insurance assistant jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for commercial insurance assistant in Rochester, NY is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $22.31 per hour, depending on experience, location, and employer.

What is the difference between Commercial Insurance Assistant vs Insurance Underwriter?

AspectCommercial Insurance AssistantInsurance Underwriter
Required CredentialsHigh school diploma, insurance licensing often preferredBachelor's degree in finance, business, or related field; licensing may be required
Work EnvironmentOffice setting, supporting agents and brokersOffice-based, assessing risks and approving policies
Employer & Industry UsageInsurance agencies, brokerages, and companiesInsurance companies, underwriting firms
Common Search & ComparisonAssisting with policy processing, customer serviceEvaluating risks, setting premium rates

The Commercial Insurance Assistant primarily supports insurance agents by handling administrative tasks and customer inquiries, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry, often working closely but with different responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a Commercial Insurance Assistant, and why are they important?

To thrive as a Commercial Insurance Assistant, you need strong administrative skills, attention to detail, and a foundational understanding of insurance principles, often supported by a high school diploma or associate degree. Familiarity with insurance management systems, document processing software, and sometimes industry certifications like AINS or CISR is beneficial. Excellent organizational skills, customer service orientation, and clear communication help build relationships with clients and support underwriters and agents. These competencies are essential to efficiently manage policy documentation, ensure compliance, and deliver prompt, accurate service in a dynamic insurance environment.

What are Commercial Insurance Assistants?

Commercial Insurance Assistants are professionals who support insurance agents, brokers, and underwriters by handling administrative tasks related to commercial insurance policies. Their responsibilities often include processing applications, preparing policy documents, communicating with clients, and maintaining accurate records. They play a key role in ensuring that the insurance process runs smoothly and efficiently, allowing agents to focus on client relationships and sales. Commercial Insurance Assistants need strong organizational skills, attention to detail, and a good understanding of insurance terminology.

What are some typical daily tasks for a Commercial Insurance Assistant, and how do they support the broader insurance team?

A Commercial Insurance Assistant typically handles administrative tasks such as processing policy documents, managing client records, and assisting with renewals and endorsements. They often communicate directly with clients to gather information, answer basic policy questions, and ensure all documentation is accurate and up to date. By efficiently managing these responsibilities, they free up underwriters and account managers to focus on more complex client needs, supporting the overall workflow of the insurance team and contributing to excellent customer service.
What are the most commonly searched types of Commercial Insurance jobs in Rochester, NY? The most popular types of Commercial Insurance jobs in Rochester, NY are:
What are popular job titles related to Commercial Insurance Assistant jobs in Rochester, NY? For Commercial Insurance Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Commercial Insurance Assistant jobs in Rochester, NY look for? The top searched job categories for Commercial Insurance Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Commercial Insurance Assistant jobs? Cities near Rochester, NY with the most Commercial Insurance Assistant job openings:
Commercial Insurance Assistant jobs near you

Commercial Insurance Assistant Account Manager

Lawley Insurance

Rochester, NY • Hybrid

$37K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

TO APPLY PLEASE UTILIZE THE FOLLOWING LINK: https://www.lawleyinsurance.com/careers/commercial-insurance-assistant-account-manager-rochester-hybrid-wny-branch/
To support our growing company, Lawley’s large lines commercial Insurance team is in search of an Assistant Account Manager! This position supports our largest, most complex, and fun commercial clients in the organization. A person in this role will focus on assisting account managers with endorsements, certs, binders, as well as referring cross-sell and up-sell opportunities to the Account Manager for review with the client. The ideal candidate has at least one year of experience in a similar position and a P&C license, or the willingness to pursue in their first 90 days. This position also comes with a full package - great benefits, competitive PTO and holiday schedule, paid parking in downtown Buffalo, and the opportunity to work a hybrid schedule once fully trained. If you have insurance experience, and the desire to join one of the best places to work in insurance, please consider applying today!
These are the fundamental components of the job:
  • Produce summaries, ordering and issuing binders, certificates, policies, policy changes, premium/loss summaries, proposals, complete coverage reviews and other insurance documents within designated timelines.
  • Obtain non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause, validate audits.

Other functions of the job:
  • Identify cross sell and up sell opportunities as appropriate.
  • Expand and grow in your role when supporting miscellaneous duties as requested.

Skills / traits that we value for this role:
  • At least one-year experience in a similar position; Commercial experience preferred.
  • Property & Casualty License or willingness to pursue within 90 days.
  • Relevant knowledge of insurance products, documents and usages.
  • Word and Excel skills are a must. Applied/EPIC and carrier website experience is preferred.
  • Ability to work well independently and on a team.
  • Incredible attention to detail and organizational skills.
  • Open to continuing education, college degree preferred.
  • Positive attitude, even in a fast-paced environment.
  • A passion to make customers and coworkers feel important and valued.
  • Capability to work quickly and efficiently.
  • Methodical, yet swift decision-making skills especially in regard to prioritization.
  • Precise communication skills, even under time constraints.

What’s in It for You?
A bit about Lawley!
  • We are not a call center environment.
  • We achieve success by building genuine relationships together, with our teams and clients.
  • We are a family owned insurance broker (70+ years!).
  • We are deeply committed to the communities we serve and love to get involved.
  • We work hard and play hard!!!

Why Lawley?
  • Competitive salary and referral bonuses!.
  • Expansive Benefits (Medical, Dental, Vision and SO many more).
  • 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule - available 1st day!
  • Company 401K contribution received starting Day 1 (for participants 21+ years old).
  • Educational support, career development, and growth opportunities.
  • Job Security (we’ve never had a lay-off, even during the pandemic).
  • Flexibility, including hybrid schedules! Business hours 8am-4:30pm.
  • Comfortable, family-oriented culture, with an emphasis on work life balance.
  • Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities).
  • Fulfilling opportunities that align with your career path and our business needs.

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $37,950.00 to $63,250.00.

About Lawley Insurance:

The Lawley MissionLawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. We protect assets and minimize risk to help our customers avoid financial hardship. We strive to be the partner of choice for customers, insurance carriers and employees looking for long-term relationships built on a foundation of trust.We would love to welcome you to our Lawley Family! Take a look at our careers page to get more information on our current openings: https://www.lawleyinsurance.com/career-opportunities/