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Agency Account Manager Jobs in Rochester, NY (NOW HIRING)

CGI Digital

Digital Account Manager

Rochester, NY · On-site

Partner with your Account Executive and Digital Media team to ensure clients feel supported and informed What You Bring * 1-3 years of experience in agency, account management, or client-facing ...

Butler/Till, Inc.

Field Account Manager

Rochester, NY · On-site +1

$49K - $72K/yr

Butler/Till is a results-driven marketing agency offering deeply collaborative client experiences ... SUMMARY The Field Account Manager is a results-driven team player passionate about customer ...

Brite

Public Safety Account Manager - Federal

Victor, NY · Remote

$70K - $95K/yr

Leveraging your experience in federal sales, agency relationships, contract vehicles, and partner ... Maintain accurate opportunity tracking, forecasting, and account activity within the company CRM ...

Paychex

PIA Major Account Manager

Rochester, NY · Remote

$65K - $103K/yr

Overview A Major Account Manager is paramount in maintaining and expanding relationships with ... Agency financial goals, and meeting service level goals including response time and quality ...

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All JobsAgency Account JobsAgency Account Manager JobsAgency Account Manager Jobs in Rochester, NY

Agency Account Manager information

See Rochester, NY salary details

$29.1K

$65K

$104.6K

How much do agency account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for agency account manager in Rochester, NY is $64,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an agency account manager do?

An Agency Account Manager acts as the main point of contact between a marketing or advertising agency and its clients. They are responsible for understanding the client's needs, managing projects, coordinating with internal teams, and ensuring the successful delivery of campaigns. Their role also involves maintaining strong client relationships, managing budgets, and identifying opportunities to grow accounts. Strong communication, organization, and problem-solving skills are essential for this position.

How does an agency account manager typically collaborate with creative and media teams to deliver client campaigns?

An Agency Account Manager acts as the vital link between clients and internal teams, ensuring clear communication of client goals, timelines, and budgets. They frequently coordinate with creative teams to develop campaign concepts and with media planners to execute distribution strategies. Regular meetings, status updates, and collaborative planning sessions are common, as Account Managers must balance client expectations with the agency’s creative process. This role requires strong organizational and interpersonal skills to align diverse teams and deliver seamless campaigns.

What are the key skills and qualifications needed to thrive as an agency account manager, and why are they important?

To thrive as an Agency Account Manager, you need strong client relationship management skills, a solid understanding of marketing or advertising principles, and typically a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is highly valued. Excellent communication, negotiation, and organizational skills help you stand out by fostering trust and ensuring seamless project delivery. These skills are crucial for building long-term client partnerships and driving successful campaigns in a competitive agency environment.

What is the difference between Agency Account Manager vs Client Services Manager?

AspectAgency Account ManagerClient Services Manager
CredentialsRelevant marketing, advertising, or sales certificationsCustomer service, communication, and management skills
Work EnvironmentAdvertising agencies, marketing firms, media companiesCorporate offices, service providers, client-facing departments
Employer & IndustryAdvertising, marketing, media industriesVarious industries with client-facing teams
Search & Comparison IntentUnderstanding roles in agency settings, sales, and client managementManaging client relationships, service delivery, customer satisfaction

Agency Account Managers focus on managing client accounts within advertising or marketing agencies, ensuring campaign success and client retention. Client Services Managers work across industries to oversee customer relationships, resolve issues, and improve service quality. While both roles involve client interaction, Agency Account Managers are specialized in agency environments and marketing projects, whereas Client Services Managers have a broader scope across various sectors.

Can I be an agency account manager with no experience?

Agency account manager roles typically require some prior experience in sales, customer service, or account management, but entry-level positions may be available for candidates with strong communication skills and a willingness to learn. Relevant skills such as CRM software knowledge and certifications can improve chances, though many employers prefer candidates with related experience. Gaining industry knowledge and developing interpersonal skills can help you qualify for such roles over time.

How much does an agency account manager get paid?

The average salary for an agency account manager ranges from $50,000 to $85,000 per year, depending on experience, location, and industry. Many roles also include performance-based bonuses and benefits, with senior positions earning higher compensation.

What are popular job titles related to Agency Account Manager jobs in Rochester, NY?

For Agency Account Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Agency Account Manager jobs in Rochester, NY look for?

The top searched job categories for Agency Account Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Agency Account Manager jobs?

Cities near Rochester, NY with the most Agency Account Manager job openings:

Agency Account Manager jobs near you

Digital Account Manager

CGI Digital

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Digital Account Managers are the strategic liaisons between our team and our clients. You won’t just “check in”, you’ll build lasting client relationships, turn insights into strategy, and drive measurable results that help their business grow.

Small and local businesses deserve digital marketing that truly moves the needle and that’s where you come in. If you’ve managed SMB accounts before and love turning insights into action, this role was built for you.

What You’ll Do

  • Serve as the primary point of contact for a portfolio of small business clients
  • Build meaningful, consultative relationships rooted in trust
  • Translate analytics and performance insights into clear, actionable next steps
  • Guide clients through SEO and search visibility strategies that drive growth
  • Identify opportunities to expand solutions that genuinely help their business
  • Partner with your Account Executive and Digital Media team to ensure clients feel supported and informed

What You Bring

  • 1–3 years of experience in agency, account management, or client-facing digital marketing
  • Experience working directly with small or local businesses
  • Understanding of local SEO, Google Business Profiles, and search fundamentals
  • Confidence explaining performance metrics and optimization opportunities in simple terms
  • Strong communication skills and a proactive, solutions-focused mindset
  • A genuine desire to make a difference for every client you serve

Why Join Us

  • Make a real impact on small businesses and local communities nationwide
  • Base salary + renewal and upsell bonuses
  • Quarterly bonuses & performance increases
  • Full benefits (Health, Dental, Vision, 401k, PTO, etc.)
  • A collaborative team that believes client care comes first

Salary Range: $45,000–$50,000 + performance-based bonuses

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