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Commercial Insurance Assistant Jobs in Michigan (NOW HIRING)

Niles-2

Data Entry Office Assistant

Niles, MI

$27/hr

Support billing operations, including claim corrections and documentation updates * Assist with ... Familiarity with commercial insurance, Medicare, and Medicaid * Proficiency using insurance portals ...

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Commercial Insurance Assistant information

What is the difference between Commercial Insurance Assistant vs Insurance Underwriter?

AspectCommercial Insurance AssistantInsurance Underwriter
Required CredentialsHigh school diploma, insurance licensing often preferredBachelor's degree in finance, business, or related field; licensing may be required
Work EnvironmentOffice setting, supporting agents and brokersOffice-based, assessing risks and approving policies
Employer & Industry UsageInsurance agencies, brokerages, and companiesInsurance companies, underwriting firms
Common Search & ComparisonAssisting with policy processing, customer serviceEvaluating risks, setting premium rates

The Commercial Insurance Assistant primarily supports insurance agents by handling administrative tasks and customer inquiries, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry, often working closely but with different responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a commercial insurance assistant?

To thrive as a Commercial Insurance Assistant, you need strong administrative skills, attention to detail, and a foundational understanding of insurance principles, often supported by a high school diploma or associate degree. Familiarity with insurance management systems, document processing software, and sometimes industry certifications like AINS or CISR is beneficial. Excellent organizational skills, customer service orientation, and clear communication help build relationships with clients and support underwriters and agents. These competencies are essential to efficiently manage policy documentation, ensure compliance, and deliver prompt, accurate service in a dynamic insurance environment.

What is a commercial insurance assistant?

Commercial Insurance Assistants are professionals who support insurance agents, brokers, and underwriters by handling administrative tasks related to commercial insurance policies. Their responsibilities often include processing applications, preparing policy documents, communicating with clients, and maintaining accurate records. They play a key role in ensuring that the insurance process runs smoothly and efficiently, allowing agents to focus on client relationships and sales. Commercial Insurance Assistants need strong organizational skills, attention to detail, and a good understanding of insurance terminology.

What does a commercial insurance assistant do?

A Commercial Insurance Assistant typically handles administrative tasks such as processing policy documents, managing client records, and assisting with renewals and endorsements. They often communicate directly with clients to gather information, answer basic policy questions, and ensure all documentation is accurate and up to date. By efficiently managing these responsibilities, they free up underwriters and account managers to focus on more complex client needs, supporting the overall workflow of the insurance team and contributing to excellent customer service.
What are the most commonly searched types of Commercial Insurance jobs in Michigan? The most popular types of Commercial Insurance jobs in Michigan are:
What are popular job titles related to Commercial Insurance Assistant jobs in Michigan? For Commercial Insurance Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Commercial Insurance Assistant jobs in Michigan look for? The top searched job categories for Commercial Insurance Assistant jobs in Michigan are:
What cities in Michigan are hiring for Commercial Insurance Assistant jobs? Cities in Michigan with the most Commercial Insurance Assistant job openings:
Commercial Insurance Assistant jobs near you
Infographic showing various Commercial Insurance Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Commercial Claims Advocate

Kapnick & Company, Inc.

Caledonia, MI • On-site

Full-time

Re-posted 22 days ago

Job description

Description
Founded in 1946, Kapnick Insurance is an independent insurance advisory firm with Michigan roots and a global reach. Our 180+ colleagues provide expert guidance and creative problem solving pertaining to business insurance, risk solutions, employee benefits, worksite well-being, and personal insurance to a vast and diverse base of clients worldwide. For over 75 years, companies and individuals have looked to Kapnick as a trusted advisor, providing solutions that protect their operations and employees.
This Commercial Claims Advocate position works within our Property and Casualty division. They assist commercial clients in reporting claims and provide support should a problem occur. They also maintain loss history records, documents and communications relating to Commercial Insurance Claims.
The Commercial Claims Advocate essential functions include:
  • Review insurance policy to determine the coverage in conjunction with the Client Executive and Account Executive
  • Prepare insurance claims forms and related documents and review them for completeness
  • Transmit claims to proper carriers for notification and handling
  • Provide customer service such as limited instruction on proceeding with claims or referrals to auto repair facilities or local contractors
  • Maintain loss history and notes in the agency management system (EPIC)
  • Follow up on claims as necessary
  • Act as liaison between insured/claimant and insurance company providing adjusters with appropriate coverage information
  • Provide back up to self-insured claims administration
  • Provide back up for Select and Personal Lines claims

Requirements
Requirements
To be considered for the Commercial Claims Advocate position, you should have:
  • Commercials Claims Experience: Required
  • Ability to understand policy forms, coverage descriptions, and the firm's procedures
  • Ability to use logical reasoning to identify the strength and weakness of alternative solutions, conclusions, or approaches to problems
  • Familiar with Microsoft Office (Word, Excel, Outlook, etc.)

What's in it for you?
  • A team-based approach to client management
  • Flexibility
  • Full benefits package
  • 11 paid holidays including your birthday!
  • Competitive Salary
  • Profit sharing (after a year of service)
  • Bonus potential
  • A caring workplace culture that has something for everyone

Have you got what it takes to join our winning team? Apply today and let's find out!
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