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Commercial Insurance Assistant Jobs in Michigan (NOW HIRING)

Koppinger & Associates, Inc.

Assistant Client Manager

MI · On-site

$48K - $68K/yr

Support Client Managers in servicing commercial insurance accounts * Build strong relationships ... * Assist with policy changes, renewals, certificates, and account documentation * Follow ...

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Commercial Insurance Assistant information

What is the difference between Commercial Insurance Assistant vs Insurance Underwriter?

AspectCommercial Insurance AssistantInsurance Underwriter
Required CredentialsHigh school diploma, insurance licensing often preferredBachelor's degree in finance, business, or related field; licensing may be required
Work EnvironmentOffice setting, supporting agents and brokersOffice-based, assessing risks and approving policies
Employer & Industry UsageInsurance agencies, brokerages, and companiesInsurance companies, underwriting firms
Common Search & ComparisonAssisting with policy processing, customer serviceEvaluating risks, setting premium rates

The Commercial Insurance Assistant primarily supports insurance agents by handling administrative tasks and customer inquiries, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry, often working closely but with different responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a commercial insurance assistant?

To thrive as a Commercial Insurance Assistant, you need strong administrative skills, attention to detail, and a foundational understanding of insurance principles, often supported by a high school diploma or associate degree. Familiarity with insurance management systems, document processing software, and sometimes industry certifications like AINS or CISR is beneficial. Excellent organizational skills, customer service orientation, and clear communication help build relationships with clients and support underwriters and agents. These competencies are essential to efficiently manage policy documentation, ensure compliance, and deliver prompt, accurate service in a dynamic insurance environment.

What is a commercial insurance assistant?

Commercial Insurance Assistants are professionals who support insurance agents, brokers, and underwriters by handling administrative tasks related to commercial insurance policies. Their responsibilities often include processing applications, preparing policy documents, communicating with clients, and maintaining accurate records. They play a key role in ensuring that the insurance process runs smoothly and efficiently, allowing agents to focus on client relationships and sales. Commercial Insurance Assistants need strong organizational skills, attention to detail, and a good understanding of insurance terminology.

What does a commercial insurance assistant do?

A Commercial Insurance Assistant typically handles administrative tasks such as processing policy documents, managing client records, and assisting with renewals and endorsements. They often communicate directly with clients to gather information, answer basic policy questions, and ensure all documentation is accurate and up to date. By efficiently managing these responsibilities, they free up underwriters and account managers to focus on more complex client needs, supporting the overall workflow of the insurance team and contributing to excellent customer service.
What are the most commonly searched types of Commercial Insurance jobs in Michigan? The most popular types of Commercial Insurance jobs in Michigan are:
What are popular job titles related to Commercial Insurance Assistant jobs in Michigan? For Commercial Insurance Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Commercial Insurance Assistant jobs in Michigan look for? The top searched job categories for Commercial Insurance Assistant jobs in Michigan are:
What cities in Michigan are hiring for Commercial Insurance Assistant jobs? Cities in Michigan with the most Commercial Insurance Assistant job openings:
Commercial Insurance Assistant jobs near you
Infographic showing various Commercial Insurance Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Commercial Insurance Representative

Scherz Insurance Group - Farm Bureau

Northville, MI • On-site

$50K/yr

Full-time

PTO

Re-posted 22 days ago

Job description

Benefits:
  • WFH options
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Summary:
The Commercial Insurance Account Manager is responsible for servicing and retaining a book of small to mid-sized commercial accounts. In a small agency environment, this role requires someone who is resourceful, independent, and comfortable supporting multiple areas of the business—from client service to carrier coordination. This position plays a key role in maintaining strong client relationships and supporting overall agency growth.
Key Responsibilities:
  • Client Service & Account Management
    • Serve as the primary point of contact for commercial clients, providing responsive and personalized support
    • Handle coverage questions, policy changes, billing inquiries, and certificate requests
    • Manage the full renewal process, including gathering information, marketing accounts, and presenting options
    • Process endorsements, cancellations, reinstatements, and other policy updates
    • Conduct coverage reviews and identify opportunities to improve client protection and retention
  • Carrier & Internal Coordination
    • Work directly with underwriters to obtain quotes, negotiate terms, and place coverage
    • Maintain strong carrier relationships and ensure accurate, complete submissions
    • Collaborate with producers/agency leadership to keep accounts on track and informed
  • Claims & Operations Support
    • Assist clients through the claims process, including reporting and follow-up
    • Support general agency operations such as document management, basic admin tasks, and workflow improvements
    • Contribute to a team environment by assisting where needed
Qualifications:
  • Required
    • 2+ years of commercial insurance experience in an agency setting
    • Active Property & Casualty license
    • Knowledge of common commercial lines insurance products
  • Preferred:
    • Experience in a small or independent agency
    • Familiarity with Guidewire and/or Salesforce
    • Industry designations (CISR, CIC, CRM) a plus
Skills:
  • Strong organizational skills and ability to manage multiple priorities
  • Independent, problem-solving mindset
  • Detail-oriented with solid documentation habits
  • Customer-focused communication style
  • Team player willing to support a variety of tasks
We take pride in how we show up for our clients and for each other. Our team is guided by the following values:
  • Integrity: Always do the right thing, even when no one is looking
  • Never Stop Learning: Continuously grow your knowledge to better serve clients
  • Strive to Be the Best: We’re competitive and driven—because winning matters
  • Understand First, Then Advise: We listen first so we can provide the right solutions
  • Respect Each Other: A strong team starts with how we treat one another
  • Exhibit Professionalism: We lead with professionalism to build trust and reduce friction