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Command Center Analyst Jobs in Michigan (NOW HIRING)

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Command Center Analyst information

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$28

How much do command center analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for command center analyst in Michigan is $28.53, according to ZipRecruiter salary data. Most workers in this role earn between $28.56 and $28.56 per hour, depending on experience, location, and employer.

What is a command center analyst?

Command Center Analysts are professionals responsible for monitoring, analyzing, and responding to incidents or issues within an organization's IT infrastructure or operations. They ensure that systems run smoothly, detect potential problems early, and coordinate quick responses to minimize downtime. Their work often involves using specialized software to track system performance, communicate with technical teams, and maintain detailed records of incidents and resolutions. Command Center Analysts play a critical role in maintaining business continuity and providing real-time support for operations.

What does a command center analyst do?

A command center analyst is an individual who monitors the security systems in a command center. Your responsibilities in this career are dependent upon the type of command center in which you work. Generally speaking, your duties are to observe the operations of a specific security system, evaluate the information collected, and provide reports on any incidents that occur. As a command center analyst, you may also need to perform maintenance on security systems, debug software issues, and provide solutions to any other technical issues that may occur. Beyond that, you may need to respond to any incidents that occur on the property that you monitor.

What key skills and qualifications are needed to thrive as a command center analyst, and why are they important?

To thrive as a Command Center Analyst, you need strong analytical and problem-solving skills, attention to detail, and typically a background in computer science or information technology. Familiarity with network monitoring tools, incident management systems, and platforms like Splunk or ServiceNow is commonly required, and industry certifications such as ITIL or CompTIA Network+ are advantageous. Excellent communication, teamwork, and the ability to remain calm under pressure help analysts coordinate responses and convey critical information effectively. These skills ensure rapid incident resolution, minimize downtime, and maintain the stability of organizational operations.

How does a command center analyst typically collaborate with other IT teams to resolve incidents?

Command Center Analysts play a pivotal role in coordinating with various IT teams, such as network operations, infrastructure support, and application management, to quickly address and resolve incidents. They act as the first point of contact when issues arise, triaging and escalating problems as necessary. Effective communication and real-time updates are crucial, as analysts often facilitate conference bridges, document incident progress, and ensure all stakeholders are informed. This collaboration helps minimize downtime and ensures a swift return to normal operations.

What are popular job titles related to Command Center Analyst jobs in Michigan?

For Command Center Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Command Center Analyst jobs in Michigan look for?

The top searched job categories for Command Center Analyst jobs in Michigan are:

Infographic showing various Command Center Analyst job openings in Michigan as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $59,352 per year, or $28.5 per hour.

Director of Business Development for Strategic Accounts (Video Security)

Three Rivers, MI • On-site

Motorola
Technology, Communication and Media • 10K+ employees

$125K - $135K/yr

Full-time

Medical, Dental, Retirement

Posted 10 days ago


Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz


Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewMotorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.
In our video security and access control (VS&A) portfolio, we develop and manufacture video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Motorola's Avigilon Unity, Alta, and Pelco solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in mission-critical communications, command center software, and video security and analytics, bolstered by managed and support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.
Job Description

The Director of Business Development for Strategic Accounts is a dynamic and results-oriented growth leader who will be pivotal in driving new revenue. This role will be at the forefront of developing and executing effective sales strategies, building and managing an exceptional team of sales, engineering and market experts and fostering invaluable relationships with channel partners and end user organizations. This role will be responsible but not limited to the following:

  • Lead a team in managing strategic partner account, building executive-level relationships within the defined set of accounts and driving business through multiple lines of solution sales.

  • Coach and manage team members, setting clear quarterly and annual business goals, utilizing Salesforce and other business tools to manage and track progress of team members' goals.

  • Focus on the continuous improvement of the team, identifying the need for ongoing training, and provide recommendations to management.

  • Develop and implement a comprehensive sales strategy for assigned strategic accounts, aligning it with our overall business objectives and leveraging market trends.

  • Cultivate and nurture key accounts, strategic partners, channel partners, and influential stakeholders within the commercial and enterprise sectors, fostering lasting relationships that drive business growth.

  • Develop accurate sales forecasts and regular reports, providing valuable insights on sales performance, pipeline, and market trends to the leadership team.

  • Promote, train, and sell MSI's products and services through direct customer contact within the assigned geographic territory and accounts.

  • Work with Global Sales Team members to execute and complete business plans for assigned accounts.

  • Work to identify new markets, partnering opportunities with accounts, new business plans, and objectives.

  • Other duties as assigned.

Specific Knowledge & Skills:

  • 7+ years of video security solutions or sales experience.

  • 3+ years of leadership experience required.

  • Extensive knowledge of the partner sales model and how partners benefit from their relationship with MSI.

  • Seeking a thorough understanding of Motorola Solutions' ecosystem.

  • Strong executive presence with experience working with cross-functional teams.

  • Strong technical acumen and ability to speak about our products and solutions.

  • Proven record of achievement in delivering sales results and developing collaborative relationships.

  • A strong understanding of our go-to-market strategy and sales philosophy is required.

  • Excellent analytical, verbal and written communication skills.

  • Time management skills are required, and candidates must have the ability to manage multiple priorities in a complex, fast-paced environment.

  • Willingness to travel up to 80% of the time. Travel is throughout North America.

Target Base Salary Range: $125,000 - $135,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JC


Basic Requirements
  • 7+ years of Video Security Solutions or Sales experience

  • 3+ years of Leadership experience


Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.


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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928