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Comcast Xfinity Remote Jobs (NOW HIRING)

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... Yourinitialfocus will be to enable agentic capabilities at our Xfinity Assistant (chat application ...

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... Your initial focus will be to enable agentic capabilities at our Xfinity Assistant (chat ...

Engineer 3, Agentic AI

West Chester, PA · On-site +1

$92K - $126K/yr

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... Yourinitialfocus will be to enable agentic capabilities at our Xfinity Assistant (chat application ...

Principal Engineer - Agentic AI

Philadelphia, PA · On-site +1

$136K - $182K/yr

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... Yourinitialfocus will be to enable agentic capabilities at our Xfinity Assistant (chat application ...

Engineer 3, Agentic AI

Philadelphia, PA · On-site +1

$98K - $134K/yr

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the ... Yourinitialfocus will be to enable agentic capabilities at our Xfinity Assistant (chat application ...

While we are considering remote candidates, in the United States, AccuWeather is only able to hire ... TV, Comcast's Xfinity X1 and Xfinity Stream, Roku, Xumo, Rockbot, LG, and Amazon Freevee.

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Comcast Xfinity Remote information

What are the key skills and qualifications needed to thrive as a Comcast Xfinity Remote Customer Service Representative, and why are they important?

To thrive as a Comcast Xfinity Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency with digital communication tools are typically required. Patience, adaptability, and a customer-focused attitude are critical soft skills for handling diverse customer inquiries and concerns. These competencies ensure efficient issue resolution, customer satisfaction, and positive brand representation in a remote work environment.

What can I expect from the onboarding process when starting a remote role at Comcast Xfinity?

When beginning a remote position with Comcast Xfinity, new hires typically undergo a comprehensive virtual onboarding process. This includes interactive training sessions, system setup guidance, and introductions to key team members and leadership. You’ll also receive access to digital resources and ongoing support to help you adapt to remote collaboration tools. The company emphasizes clear communication and provides mentors or coaches to ensure a smooth transition into the team’s workflow and culture.

What is a Comcast Xfinity Remote?

A Comcast Xfinity Remote is a device provided by Comcast to control Xfinity TV services and compatible devices. It allows users to change channels, adjust volume, access on-demand content, and use features like voice commands with advanced models. The remote can be programmed to control your TV, audio system, and other entertainment devices. Xfinity offers several remote models, including the XR11, XR15, and Voice Remote, each with unique features designed for ease of use. If you need help programming or troubleshooting your remote, Comcast provides guides and customer support.

What is the difference between Comcast Xfinity Remote vs X?

FeatureComcast Xfinity RemoteX
FunctionalityControls Xfinity TV, cable, and smart devicesGeneral remote control for various devices
Work EnvironmentHome entertainment setupMultiple industries, general use
CredentialsNo specific credentials requiredNo specific credentials required

The Comcast Xfinity Remote is specialized for managing Xfinity cable and smart devices, offering tailored features for home entertainment. In contrast, 'X' is a broader term that could refer to general remote controls or other roles, but lacks the industry-specific focus of the Comcast Xfinity Remote.

More about Comcast Xfinity Remote jobs
What cities are hiring for Comcast Xfinity Remote jobs? Cities with the most Comcast Xfinity Remote job openings:
What are the most commonly searched types of Comcast Xfinity jobs? The most popular types of Comcast Xfinity jobs are:
What states have the most Comcast Xfinity Remote jobs? States with the most job openings for Comcast Xfinity Remote jobs include:
Infographic showing various Comcast Xfinity Remote job openings in the United States as of May 2026, with employment types broken down into 6% Locum Tenens, 3% Full Time, 7% Temporary, 82% Contract, and 2% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.
Senior Manager - Agentic AI

Senior Manager - Agentic AI

Comcast

Philadelphia, PA • On-site, Remote

Full-time

Posted 10 days ago


Job description

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The AI Agentic Team designs, builds, and runs intelligent agents end to end. We own agent logic, workflows, integrations, production deployment, and ongoing performance. By combining build and operations, we deliver agentic systems that are reliable, secure, and scalable in real-world use.
The Senior Manager operates with a broad view of the enterprise, balancing innovation, engineering excellence, risk management, and customer experience. This role requires strong independent judgment, strategic thinking, and the ability to lead through influence across complex, matrixed organizations.

Job Description

About the Role

We are building the next generation of our chat experience, transitioning from a human-assisted workflow to a fully agentic, AI-driven system. As an AI Agentic Software Engineer, you will create re-usable AI agents that will be used across Xfinity applications. Yourinitialfocus will be to enable agentic capabilities at our Xfinity Assistant (chat application) with a strong passion for customer experience and a commitment to building intuitive, high-quality interactions.

You will work in a Google-centric ecosystem,leveragingtools such as Agent Development Kit (ADK) and Gemini Enterprise to orchestrate complex, agent-driven customer experiences.

WhatYou'llDo:

People Leadership & Talent Development

  • Mentor engineering managers, technical leads, and senior engineers in modern architecture and leadership behaviors.
  • Reinforce engineering excellence, system thinking, and maintainability.
  • Build inclusive, highperforming teams that value collaboration, curiosity, accountability, and continuous learning.
  • Model and reinforce company Operating Principles, ethical decisionmaking, and customerfirst thinking.

Agentic & AI-Augmented Engineering

  • Design, build, andoperateagentic systems that replace or augment human workflows
  • Apply AI across the SDLC, including:
  • Requirements and spec-driven development
  • System and agentic workflow design
  • AI-augmented coding and refactoring
  • AI-driven testing and defect remediation
  • Treat AI as a collaborating system, not a one-off tool
  • Evaluate and iterate on AI outputs (e.g., LLM-as-a-Judge)

Platform & Production Delivery

  • Build production-ready agent-based solutions with reliability, scalability, and observability
  • Implement agent-to-agent, agent-to-UI, and human-AI orchestration
  • Contribute toAgentOps,MLOps, and AI governance
  • Ensure ethical, compliant, and responsible AI use

Collaboration & Influence

  • Clearly communicate how AI is used in your engineering workflows
  • Share patterns and best practices with the team
  • Partner with product, UX, and platform teams to deliver cohesive experiences.

WhatYou'llNeed:

  • 10+years building agentic AI systems in production, or equivalent experience designing, shipping, andoperatingscalable, production-grade software (APIs, platforms, workflow engines, or customer-facing applications)
  • Hands-on experience with Agent Development Kit (ADK) and Python
  • Experience with Gemini Enterprise, or similar conversational AI platforms
  • Spec-driven development with AI integrated into the development lifecycle
  • Strong prompt engineering skills, including evaluation, iteration, and logging
  • ExperienceleveragingAI-assisted coding across multiple features or defects in parallel
  • Familiarity withAgentOpsand production monitoring for agent-based systems
  • Experience with LLM-as-a-Judge or comparable evaluation techniques
  • Proven ability to design agent-to-agent, agent-to-UI, and human-AI collaboration patterns
  • Soft Skills:Curiosity to explore emerging AI capabilities, critical thinking to assess AI outputs, and adaptability in fast-moving, ambiguous environments


Disclaimer:This information has been designed toindicatethe general nature and level of work performed by employees in this role. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties,responsibilitiesand qualifications.

Skills

Adaptability, AI Adoption, AI Agents, AI Platforms, Curious Mindset, Customer Experience (CX), Leadership

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the benefits summary on our careers site for more details.

Education

Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.