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Comcast Xfinity Remote Jobs in Atlanta, GA (NOW HIRING)

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Comcast Xfinity Remote information

What is a Comcast Xfinity remote?

A Comcast Xfinity Remote is a device provided by Comcast to control Xfinity TV services and compatible devices. It allows users to change channels, adjust volume, access on-demand content, and use features like voice commands with advanced models. The remote can be programmed to control your TV, audio system, and other entertainment devices. Xfinity offers several remote models, including the XR11, XR15, and Voice Remote, each with unique features designed for ease of use. If you need help programming or troubleshooting your remote, Comcast provides guides and customer support.

What can I expect from the onboarding process when starting a remote role at Comcast Xfinity?

When beginning a remote position with Comcast Xfinity, new hires typically undergo a comprehensive virtual onboarding process. This includes interactive training sessions, system setup guidance, and introductions to key team members and leadership. You’ll also receive access to digital resources and ongoing support to help you adapt to remote collaboration tools. The company emphasizes clear communication and provides mentors or coaches to ensure a smooth transition into the team’s workflow and culture.

What are the key skills and qualifications needed to thrive as a Comcast Xfinity remote customer service representative?

To thrive as a Comcast Xfinity Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency with digital communication tools are typically required. Patience, adaptability, and a customer-focused attitude are critical soft skills for handling diverse customer inquiries and concerns. These competencies ensure efficient issue resolution, customer satisfaction, and positive brand representation in a remote work environment.

What is the difference between Comcast Xfinity Remote vs X?

FeatureComcast Xfinity RemoteX
FunctionalityControls Xfinity TV, cable, and smart devicesGeneral remote control for various devices
Work EnvironmentHome entertainment setupMultiple industries, general use
CredentialsNo specific credentials requiredNo specific credentials required

The Comcast Xfinity Remote is specialized for managing Xfinity cable and smart devices, offering tailored features for home entertainment. In contrast, 'X' is a broader term that could refer to general remote controls or other roles, but lacks the industry-specific focus of the Comcast Xfinity Remote.

What are popular job titles related to Comcast Xfinity Remote jobs in Atlanta, GA?

For Comcast Xfinity Remote jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Comcast Xfinity Remote jobs in Atlanta, GA look for?

The top searched job categories for Comcast Xfinity Remote jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Comcast Xfinity Remote jobs?

Cities near Atlanta, GA with the most Comcast Xfinity Remote job openings:

Comcast Xfinity Remote jobs near you
Infographic showing various Comcast Xfinity Remote job openings in Atlanta, GA as of August 2026, with employment types broken down into 66% Full Time, 31% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Business Retention and Sales Representative

IntelliSource

Lawrenceville, GA • On-site, Remote

$27.37/hr

Full-time

Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Description
We're expanding our Comcast team and seeking Business Retention and Sales Representatives who thrive in sales environments and are driven to maximize their earnings through telesales efforts. Join our team as we seek experienced individuals to drive success in a fully remote capacity! Here's why Comcast is the employer of choice:
Business Retention and Sales Representatives Benefits
  • Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
  • 401k available after 90 days
  • Paid training
  • Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) * (Must be in a Comcast serviceable area)
  • Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
  • Tuition Reimbursement (where applicable)
  • Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Business Retention and Sales Representatives Compensation
  • Total Target Compensation (Base pay + Commission) $27.37/hour+
  • Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
  • Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence. Comcast follows all local and state regulations/laws regarding minimum wage.

Remote Flexibility: This role offers full remote work opportunities, allowing you to excel from the comfort of your home.
As a Business Retention and Sales Representatives you will be Responsible for supporting Comcast Business Services in their efforts to retain our existing customer base requesting disconnect of service. You will be expected to empathize with clients, help them resolve outstanding issues and renegotiate the terms of their agreement.
Responsibilities:
  • Uses active listening, empathy and assumes ownership of customer issues through to resolution.
  • Communicates a professional sense of urgency, with various departments, to rectify customer issues.
  • Minimizes fall out by strategically offering product bundles and price points that meet the needs of the customers' budget and business applications and expands their product mix with Comcast.
  • Meets or exceeds budgeted retention goals for all product lines.
  • Demonstrates strong problem solving and communications skills.
  • Regular, consistent and punctual attendance.

Qualifications:
  • High school diploma or equivalent
  • Minimum 1-2 years of commission-driven sales experience
  • Demonstrated ability to work independently and remotely
  • Reliable internet connection with a minimum 100 Mbps speed
  • Home office setup meeting specified requirement

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast in an EOE/Veterans/Disabled/LGBT employer
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.

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