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Comcast Technical Support Representative Jobs in Indiana

Artech Information System LLC

DESKSIDE SUPPORT

Richmond, IN · On-site

$18 - $23/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Job Title: Deskside Support Representative Distributed Client Services Location: Richmond,IN ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN · On-site

$19.50 - $24.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

Artech Information System LLC

deskside support

Richmond, IN · On-site

$18 - $23/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Desktop Support Representative Onsite Support Location: richmond,IN Duration: 1+ years Skills ...

Amatriot Group, LLC

Engineer & Technical Analyst

Crane, IN · On-site

$65 - $80/hr

This represents the potential salary range for this position depending on education level, years of ... You will provide engineering and technical support to assist the Electro-Optic Technology Division ...

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How much do comcast technical support representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for comcast technical support representative in Indiana is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.88 per hour, depending on experience, location, and employer.

What is a Comcast Technical Support Representative?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What are the key skills and qualifications needed to thrive as a Comcast Technical Support Representative?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

What are the most commonly searched types of Comcast Technical Support Representative jobs in Indiana?

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For Comcast Technical Support Representative jobs in Indiana, the most frequently searched job titles are:

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Comcast Technical Support Representative jobs near you

DESKSIDE SUPPORT

Artech Information System LLC

Richmond, IN • On-site

$18 - $23/hr

Full-time

Re-posted 4 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services
Location: Richmond,IN

Duration: 1 year (with possible extension)

Job Description:

Win7/Win XP OS support

Skills Overview (list or overview) Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD.

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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