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Comcast Technical Support Representative Jobs in Indiana

Inside Sales and Support - Madison

Madison, IN ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Representative who thrives in a fast-paced environment. This critical role will help continue ... Offer technical support by researching, troubleshooting, and solving customer issues and/or ...

Systems Support Analyst

Indianapolis, IN ยท On-site

$83K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Key Responsibilities Technical Support: Provide Tier 1 technical support for cloud applications ... Additional Skills (none specified) AllSTEM Representative Contact Info Account Executive: Nichols ...

Technical Sales Representative

Fort Wayne, IN ยท On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Technical Sales Representative - Air Compressor Solutions Location: Fort Wayne, IN Industry ... You'll have the freedom to run your territory like your own business while leveraging the support ...

Showing results 41-60

Comcast Technical Support Representative information

See Indiana salary details

$11

$20

$30

How much do comcast technical support representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for comcast technical support representative in Indiana is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.88 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What is a Comcast Technical Support Representative?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the key skills and qualifications needed to thrive as a Comcast Technical Support Representative?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

What are the most commonly searched types of Comcast Technical Support Representative jobs in Indiana?

The most popular types of Comcast Technical Support Representative jobs in Indiana are:

What job categories do people searching Comcast Technical Support Representative jobs in Indiana look for?

The top searched job categories for Comcast Technical Support Representative jobs in Indiana are:

What cities in Indiana are hiring for Comcast Technical Support Representative jobs?

Cities in Indiana with the most Comcast Technical Support Representative job openings:

Service & Warranty Customer Support Representative

Alamo Group

Coatesville, IN โ€ข On-site

$15.25 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Dixie Chopper, a member of the Alamo Group family of companies, maker of the World's Fastest Lawn Mower, is a brand of industrial zero-turning lawn mower that revolutionized the lawn and garden industry by providing the first zero-turn lawn mowers built specially for commercial mowing contractors. Founded in 1980, Dixie Chopper continues to lead in the industry in innovation and quality. Dixie Chopper zero-turn mowers are renowned for their impressive features that set them apart from other mowers in the market. These mowers are characterized by their powerful engines, heavy-duty frames, and high-speed capabilities. In addition to their robust build, Dixie Chopper mowers are equipped with cutting-edge technology such as Hydro-Gear transmissions, providing smooth and precise control over the machine's speed and direction.
Dixie Chopper offers a competitive compensation package and a wide range of employee benefits including:
  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Savings Program with a Company Match
  • Profit-Sharing
  • Paid Vacation, Sick Leave, and Holidays
  • Company Paid Short and Long-Term Disability Programs
  • Wellness Programs
  • Employee Assistance Programs
  • Training and Development Programs
  • Employee Tuition Reimbursement and Dependent Scholarship Programs
  • And much more!
Alamo Group Inc. has some of the most recognized and successful vegetation, outdoor power equipment, and agriculture brands in the market. The Technical Services Representative provides appropriate technical information to our customers and dealers. Uses outstanding troubleshooting skills to determine the product or technical documentation issue, and takes corrective action. Provides assembly and operating instructions to customers. Assists in identifying accurate models and parts needed while providing excellent customer service.
Essential Functions:
  • Communicate in a professional, courteous, and timely manner. Demonstrates a commitment to outstanding internal and external customer care.
  • Provide technical assistance within the plant, warehouse, and shipping.
  • Provide technical advice and assists customers on operational and mechanical repair of products by first identifying make and model of unit and analyzing performance problems. Resolves issues by determining appropriate part numbers and corrective action needed. Assists in ordering parts.
  • Maintain contact with customer or dealer ensuring accurate service and repairs have been completed.
  • Visually inspect parts and whole goods to determine problems.
  • Assist in research testing and troubleshooting of new proto-type equipment.
  • May provide technical support at Trade Shows. Able to travel overnight as required.
  • Creates new illustrations for owner's/operator's manuals utilizing various computer graphics packages using various computer graphics packages such as SolidWorks/SolidWorks Composer and Adobe Professional Suite. Interfaces software's with each other as required to complete assignments. Determines which methods/tools to use and consults with engineers for validity of information.
  • Prepares text for operation, assembly, and service instructions.
  • Responsible for accuracy and updating corrections and/or revisions as needed with company manuals.
  • Communicate with Corporate Safety in maintaining the safety sections of our product manuals.
  • Use camera and computer tablet to document machine assemblies, instructions, and parts.
  • Edits and/or updates existing illustrations in accordance with ECO's or manuals marked by hand with change indications.
  • Performs technical writing duties and creates instructions for operating procedures in owner's/operator's manuals. Observes and operates actual equipment for thorough knowledge and understanding in order to perform these duties.
  • Creates and maintains accuracy of parts listings on computer of various assembly procedures for new manuals using Bill of Materials structure, and revises parts listings of existing manuals.
  • Maintains files for all drawings, illustrations, manuals and parts listings in proper sequence and date order. Maintains originals (master copies).
Knowledge, Skills and Abilities (KSA's):
  • Previous experience in dealing with parts and service.
  • Experience with database programs.
  • Familiar with design layouts, assembly drawings and/or component part drawings.
  • Experience in CAD. Proficient with graphics programs SolidWorks Composer and Adobe desktop publishing or similar
  • Excellent mechanical aptitude and understanding.
  • Able to organize and prioritize work schedules to meet deadlines and work under pressure. Work overtime as needed to complete assignments.
  • Ability to determine required parts and assemblies by reviewing Bills of Materials or assembled units on the floor.
  • Experience with computer software to create and edit illustrations.
  • Exceptional mechanical aptitude/ability preferred. Troubleshooting and diagnostic ability required.
  • Ability to read blueprints, bill of materials, electrical and hydraulic schematics, and parts/operating manuals.
  • Excellent communication skills, both verbal and written.
  • Excellent customer service skills including phone and email etiquette, ability to use standard office equipment.
  • Familiarity with and ability to use Microsoft Office.
  • Ability to reason and use good judgement.
  • Ability to prioritize and organize work.
  • Ability to meet deadlines and work under pressure.
  • Able to initiate projects without supervision.
Education and Experience:
  • High school diploma or GED certificate
  • Associate or bachelor's degree from college or technical school in Agricultural field preferred
  • Education/training in technical writing preferred
  • Minimum of one to three years previous experience in Technical Service and Publications with increasing levels of responsibility.