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Comcast Technical Support Representative Jobs in Indiana

Archer Daniels Midland

$16.25 - $20.75/hr

Customer Support Representative - Evansville, IN ADM Grain This is a full-time, non-exempt position ... Technical Team, Operations Team, Transportation Team, etc. There is opportunity for career growth ...

New

Sonicu

Be Seen First

Customer Support Supervisor

Indianapolis, IN · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Team Manager serves as the primary resource for Customer Support Representatives, helping ... Partner with Technical Support and Engineering to resolve advanced customer issues. Ticket Quality ...

Artech Information System LLC

DESKSIDE SUPPORT

Richmond, IN · On-site

$18 - $23/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Job Title: Deskside Support Representative Distributed Client Services Location: Richmond,IN ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN

$19.50 - $24.75/hr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

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Comcast Technical Support Representative information

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How much do comcast technical support representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for comcast technical support representative in Indiana is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.88 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What is a Comcast Technical Support Representative?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the key skills and qualifications needed to thrive as a Comcast Technical Support Representative?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

What are the most commonly searched types of Comcast Technical Support Representative jobs in Indiana?

The most popular types of Comcast Technical Support Representative jobs in Indiana are:

What job categories do people searching Comcast Technical Support Representative jobs in Indiana look for?

The top searched job categories for Comcast Technical Support Representative jobs in Indiana are:

What cities in Indiana are hiring for Comcast Technical Support Representative jobs?

Cities in Indiana with the most Comcast Technical Support Representative job openings:

Comcast Technical Support Representative jobs near you

Technical Service Representative

STERLING MANUFACTURING LLC

Fort Wayne, IN • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development

            We are seeking a customer-focused and technically minded Technical Service Representative to join our team. This position is ideal for someone who enjoys solving problems, helping customers, and working in a manufacturing environment.
             As a Technical Service Representative, you will be the primary point of contact for customers and service technicians needing assistance. You'll provide exceptional customer support by processing replacement parts orders, troubleshooting issues, and ensuring customers receive timely solutions to any issues or requests they may have.
Responsibilities:
  • Provide outstanding customer service via phone and email. 
  • Assist customers in identifying and order the correct replacement parts.
  • Process parts orders accurately and coordinate shipment or replacement parts.
  • Follow up with customers to ensure issues have been resolved satisfactorily.
  • Maintain detailed service records and customer communications.
  • Document customer interactions, service recommendations, and order details.
  • Troubleshoot and diagnose commercial steamers with customers and field service technicians.
  • Read and interpret equipment manuals, wiring diagrams, and part breakdowns.
Qualifications:
  • Excellent customer service and communication skills.
  • Strong mechanical aptiitude and troubleshooting abilities.
  • Experience in technical support, equipment service, manufacturing, HVAC, foodservice equipment, appliance repair, or a related field is preferred.
  • Ability to diagnose problems over the phone using logical troubleshooting techniques.
  • Comfortable learning technical product knowledge and applying it to real-world situations.
  • Strong organizational skills and attention to detail.
  • Proficient with computers and standard business software.
  • Ability to manage multiple priorities while maintaining a positive, professional attitude.
            If you enjoy helping customers, solving technical challenges, and being part of a team that manufactures high-quality commercial equipment, we'd love to hear from you. Apply today to join our growing team!