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Comcast Technical Support Representative Jobs in Indiana

Precision Tools Service, Inc.

Be Seen First

Account Support Representative (Inside Sales)

Columbus, IN · On-site

$16 - $18/hr

... Support Representative in our Columbus, Indiana office. Our motto, "Customer First", is how we ... We are now a unique form of industrial distribution by offering Automation and Technical Support ...

Comcast

Xfinity Retail Service Associate

Lafayette, IN · On-site

$15/hr

Comcast brings together the best in media and technology. We drive innovation to create the world ... Support activation and pairing of wearable devices for seamless use. * Educate customers on ...

Archer Daniels Midland

$16.25 - $20.75/hr

Customer Support Representative - Evansville, IN ADM Grain This is a full-time, non-exempt position ... Technical Team, Operations Team, Transportation Team, etc. There is opportunity for career growth ...

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Comcast Technical Support Representative information

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How much do comcast technical support representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for comcast technical support representative in Indiana is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.88 per hour, depending on experience, location, and employer.

What is a Comcast Technical Support Representative?

A Comcast Technical Support Representative assists customers with technical issues related to Comcast products and services, including internet, cable TV, and phone support. They troubleshoot connectivity problems, guide customers through troubleshooting steps, and escalate complex issues when necessary. The role requires strong communication skills, problem-solving abilities, and knowledge of Comcast systems. Representatives may also provide billing assistance and recommend service upgrades. This position often involves handling customer inquiries via phone, chat, or email.

What are the typical day-to-day responsibilities of a Comcast Technical Support Representative?

As a Comcast Technical Support Representative, you'll primarily handle inbound calls or chats from customers seeking help with their internet, TV, or phone services. Your day may involve diagnosing technical issues, walking customers through troubleshooting steps, and escalating complex problems to higher-level support when needed. You'll also document each interaction in a ticketing system and may occasionally collaborate with other team members or departments to resolve challenging cases. This role is dynamic and fast-paced, offering the opportunity to develop strong customer service and technical skills while directly supporting Comcast's large customer base.

What are the key skills and qualifications needed to thrive as a Comcast Technical Support Representative?

To thrive as a Comcast Technical Support Representative, solid problem-solving abilities, technical aptitude, and experience in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with troubleshooting software, ticketing systems like Salesforce or ServiceNow, and knowledge of Comcast's products are typically needed. Excellent communication skills, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities help representatives efficiently resolve customer issues, provide a positive experience, and uphold company standards.

What are the most commonly searched types of Comcast Technical Support Representative jobs in Indiana?

The most popular types of Comcast Technical Support Representative jobs in Indiana are:

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For Comcast Technical Support Representative jobs in Indiana, the most frequently searched job titles are:

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The top searched job categories for Comcast Technical Support Representative jobs in Indiana are:

What cities in Indiana are hiring for Comcast Technical Support Representative jobs?

Cities in Indiana with the most Comcast Technical Support Representative job openings:

Comcast Technical Support Representative jobs near you

Customer Support Representative

The Hireverse

Beech Grove, IN • On-site

$900/wk

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a Customer Support Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues in store.
Responsibilities:

  • Handle customer inquiries and complaints
  • Handle customer enrollments in person
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to work with customers in store
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills