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Comcast Network Operations Center Jobs (NOW HIRING)

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Comcast Network Operations Center information

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How much do comcast network operations center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for comcast network operations center in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What does a typical shift look like for a Comcast Network Operations Center employee?

A typical shift in Comcast's Network Operations Center involves monitoring network performance dashboards, responding to alerts, and coordinating with field technicians to resolve outages or service degradations. You’ll work alongside a dedicated team in a fast-paced, collaborative environment that often operates 24/7, meaning shifts may include nights, weekends, or holidays. Regular tasks include documenting incidents, performing routine system checks, and participating in post-incident reviews to improve future response. Team members frequently communicate with multiple departments, such as engineering and customer support, to ensure quick and effective problem resolution.

What are the key skills and qualifications needed to thrive in the Comcast Network Operations Center position, and why are they important?

To thrive in a Comcast Network Operations Center role, candidates need a strong understanding of network infrastructure, troubleshooting, and incident management, often supported by a degree in information technology or related certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and protocols like TCP/IP is commonly required. Excellent communication, analytical thinking, and the ability to remain calm under pressure are valuable soft skills for this position. These qualities are essential to ensure rapid response to network issues, maintain service reliability, and effectively coordinate with technical teams.

What is a Comcast Network Operations Center job?

A Comcast Network Operations Center (NOC) job involves monitoring, troubleshooting, and maintaining the company's network infrastructure to ensure reliable service for customers. NOC technicians and engineers oversee network performance, respond to outages, and work to resolve connectivity issues quickly. They use specialized tools to detect problems, coordinate with field teams, and escalate complex issues as needed. This role is critical to maintaining uptime and network efficiency for Comcast's services.

What cities are hiring for Comcast Network Operations Center jobs? Cities with the most Comcast Network Operations Center job openings:
What are the most commonly searched types of Comcast Network Operations Center jobs? The most popular types of Comcast Network Operations Center jobs are:
What states have the most Comcast Network Operations Center jobs? States with the most job openings for Comcast Network Operations Center jobs include:
Infographic showing various Comcast Network Operations Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,796 per year, or $26.8 per hour.
Network Operations Center (NOC) Technician I

Network Operations Center (NOC) Technician I

Infobahn SoftWorld Inc

Allen, TX • On-site

Contractor

Posted yesterday


Job description

Hybrid Position - working 2 days onsite per week.

Job Title: NOC (Network Operations Center) Technician

Location: 415 E. Exchange Parkway - Allen, TX – 75002

Duration: Less than 3 months (With the possibility to extend to hire)

Schedule : Wednesday–Saturday, 2:00 PM – 12:30 AM (Central Time)

Interview Process: 1–2 virtual rounds (technical + behavioral)

(NextGen Operations Technician – Swing Shift)

Key Responsibilities

  • NextGen Operations Technicians execute high‑availability incident response for remote‑hosted and Cloud‑enabled customer operations.
  • ServiceNow Incident Management, Change Management, and Problem Management
  • Remote network surveillance and event response
  • Triage and resolution of service‑impacting incidents within SLA’s
  • Participation in complex troubleshooting with next‑tier SME’s
  • Customer‑facing technical support delivered via telephone, email, and web portal
  • Stakeholder communication during service‑impacting events
  • Vendor ticket management

Basic Requirements

Minimum of a High School Diploma

Must be able to work a 10‑hour shift

Must‑Have Qualifications
Working knowledge of IP networking and interoperability standards
1+ years of experience troubleshooting IP network connectivity
1+ years of experience troubleshooting service and hardware errors generated by routers, switches, terminal devices, servers, and endpoints
Working knowledge of networking protocols, such as VPN, BGP, MPLS, or SIP
Demonstrated ability to navigate and interpret network drawings (i.e., Vizio drawings)

Preferred Skills

Network Operations or Telecommunications industry experience

Cisco CCST or CCNA certification (plus)

ITIL Certification

AWS Cloud surveillance

Team Structure & Environment:
The Network and Security Operations (NSOC) team handles 24/7 incident response for 9‑1‑1 emergency call handling solutions deployed within the public safety sector. Typical solutions under support include NextGen 9‑1‑1 call routing installations for Public Safety Answering Points (PSAP’s), network Out of Band Management Solutions (modems), and networking devices (switches, routers and firewalls).

Industry Experience: Preferred to have NOC or Telecommunications experience


Infobahn Softworld logo

About Infobahn Softworld

Sourced by ZipRecruiter

Formed in 1996, Infobahn Softworld is a leading Technology and Professional Services Company. For many years we have successfully served the technology needs of several customers from diverse industries and locations throughout North America. Infobahn Softworld has a reputation for addressing its clients’ complex challenges with business understanding and innovative technical solutions. Infobahn specializes in full lifecycle project efforts conducted in strategic partnership with some of the world’s most prominent companies.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

San Jose, CA, US

Year founded

1996