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Comcast Network Operations Center Jobs in New York

Zayo

Global Network Operations NOC Lead

Melville, NY · Hybrid

$32.30 - $49.71/hr

This person will also analyze, supply feedback, look for trends and provide additional technical support to the Network Control Center. The Global Network Operations NOC Lead will also research and ...

STAND 8

Global Network Operations NOC Tech

Melville, NY · On-site

$25 - $35/hr

Analyze network events, identify operational trends, and provide technical feedback and support to the Network Operations Center. * Research and evaluate network performance through network ...

Kroll

Director, Lead Field/ Network Engineer

Secaucus, NJ · On-site

$103K - $142K/yr

Network and Infrastructure Operations * Troubleshoot network connectivity issues. * Troubleshoot ... Operations Center Stand-Up * Lead rack, stack, cable, and commissioning work on the monitoring ...

Kroll

Director, Lead Field/ Network Engineer

Secaucus, NJ · On-site

$200 - $250/hr

Network and Infrastructure Operations Troubleshoot network connectivity issues. Troubleshoot ... Operations Center Stand-Up Lead rack, stack, cable, and commissioning work on the monitoring floor ...

Kroll

Director, Lead Field/ Network Engineer

Secaucus, NJ · On-site

$103K - $142K/yr

Network and Infrastructure Operations * Troubleshoot network connectivity issues. * Troubleshoot ... Operations Center Stand-Up * Lead rack, stack, cable, and commissioning work on the monitoring ...

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Comcast Network Operations Center information

What is a Comcast Network Operations Center?

A Comcast Network Operations Center (NOC) job involves monitoring, troubleshooting, and maintaining the company's network infrastructure to ensure reliable service for customers. NOC technicians and engineers oversee network performance, respond to outages, and work to resolve connectivity issues quickly. They use specialized tools to detect problems, coordinate with field teams, and escalate complex issues as needed. This role is critical to maintaining uptime and network efficiency for Comcast's services.

What does a typical shift look like for a Comcast Network Operations Center employee?

A typical shift in Comcast's Network Operations Center involves monitoring network performance dashboards, responding to alerts, and coordinating with field technicians to resolve outages or service degradations. You’ll work alongside a dedicated team in a fast-paced, collaborative environment that often operates 24/7, meaning shifts may include nights, weekends, or holidays. Regular tasks include documenting incidents, performing routine system checks, and participating in post-incident reviews to improve future response. Team members frequently communicate with multiple departments, such as engineering and customer support, to ensure quick and effective problem resolution.

What are the key skills and qualifications needed to thrive in the Comcast Network Operations Center position, and why are they important?

To thrive in a Comcast Network Operations Center role, candidates need a strong understanding of network infrastructure, troubleshooting, and incident management, often supported by a degree in information technology or related certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and protocols like TCP/IP is commonly required. Excellent communication, analytical thinking, and the ability to remain calm under pressure are valuable soft skills for this position. These qualities are essential to ensure rapid response to network issues, maintain service reliability, and effectively coordinate with technical teams.

What are the most commonly searched types of Comcast Network Operations Center jobs in New York?

The most popular types of Comcast Network Operations Center jobs in New York are:

What are popular job titles related to Comcast Network Operations Center jobs in New York?

For Comcast Network Operations Center jobs in New York, the most frequently searched job titles are:

What job categories do people searching Comcast Network Operations Center jobs in New York look for?

The top searched job categories for Comcast Network Operations Center jobs in New York are:

Comcast Network Operations Center jobs near you
Infographic showing various Comcast Network Operations Center job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Network Operations Center Engineer

New York, NY • On-site

Logicworks
IT Services • 51 - 200 employees
Learn more about Logicworksexternal

Full-time

Re-posted 13 days ago

Job description

Logicworks, a fast-growing cloud computing and managed hosting firm located in New York, NY, is seeking a Network Operations Center Engineer to join our team. The NOC Engineer is the primary interface with the customer for all technical issues and is responsible for monitoring Logicworks infrastructure, monitoring customer devices, troubleshooting problems and communicating technical issues to the customer and technical teams as per our standard operations procedures (SOP).
Primary responsibilities include:
  • Monitoring all Logicworks and customer systems for connectivity and running services
  • Handling calls in the Network Operations Center queue and monitoring our support email inbox
  • Providing 1st & 2nd level support to resolve problems on internal and customer systems and escalating problems to Level 3 engineers as per the SOP
  • Supporting network related services (DNS, shared e-mail, shared Microsoft Exchange) and value-added services for servers (firewall configuration, load balancer configuration, Cloud related services, anti-virus services, etc.)
  • Working with the Level 3 engineers to perform customer and internal installations including system O/S , network setup and application installation & configuration
  • Developing and maintaining support documentation including support guides, knowledgebase articles and procedures
  • Configuration of services on clients' dedicated servers (Apache or IIS configuration, Sendmail and other mail related configuration, installation of perl modules, etc.)
  • General troubleshooting of issues with T1 lines, opening tickets for problem circuits with vendors
  • Interfacing between customers/engineers, vendors/providers mostly done via ticketing system
  • Other tasks and extended projects as assigned. All engineers are involved in one or more projects to build, maintain, upgrade, or extend services we are offering. NOC engineers are more likely to have a secondary role supporting senior engineers, and engineers who are in during the day will have a lead role in projects
Required Skills:
  • Experience in a multi-platform server and networking environment
  • Linux/Unix and Windows Server Administration
  • Excellent written/verbal communication skills
  • Ability to learn and apply new skills rapidly
  • Strong analytical and troubleshooting skills
  • Confidence in your own abilities and a willingness to make decisions and escalate when necessary
  • An interest in emerging technologies
  • Must be available for rotating shifts to ensure 24x7x365 service for customers
Candidate Requirements:
  • Associate's degree in a related field, or equivalent work experience
  • Minimum of 1-3 years of related technical support experience
  • Ability to work evenings and weekends as required - Must be a flexible person
  • Requires knowledge and experience in a full range of technology platforms and data network systems
  • Excellent customer service and strong communication skills are a must
  • Certifications are an asset - CCNA/CCNP, MCP/MCSA/MCSE, LCP/RHCE etc
  • Training and/or experience with any of the following: Windows Server, IIS/SQL, MySQL, Linux, Cisco IOS, AWS are strong assets

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