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Remote Network Operations Center Jobs in New York

NRI North America

Network Engineer

New York, NY · On-site +1

$70K - $90K/yr

The Network Engineer is responsible for responding to level two issues that arise and escalations from the Network Operations Center or service desk. This person will proactively work with senior ...

1 point system

Network Solution Architect

New York, NY · Remote

Job Title Network Solution Architect Location 100% Remote (Geographically located in DC, NY, IL, CA ... operations experience * Intermediate-level hands on routing and switching architecture and ...

Fluidstack

Network Engineer, Wireless / Corp

New York, NY · On-site +1

$162K - $202K/yr

... remote access that just works. * Design and deploy wireless for hard RF environments: data halls, warehouses, and construction sites. * Run corporate network operations with automation-first ...

Splendid By Porvenir

Be Seen First

IT Support Specialist

Manhattan, NY · Remote

$35K - $65K/yr

... users, and supporting network operations to minimize downtime and maximize productivity ... Familiarity with remote support tools * Excellent customer service and problem-solving abilities

New

Splendid By Porvenir

Be Seen First

IT Support Specialist

Manhattan, NY · Remote

$35K - $65K/yr

... users, and supporting network operations to minimize downtime and maximize productivity ... Familiarity with remote support tools * Excellent customer service and problem-solving abilities

New

Splendid By Porvenir

Be Seen First

IT Support Specialist

Manhattan, NY · Remote

$35K - $65K/yr

... users, and supporting network operations to minimize downtime and maximize productivity ... Familiarity with remote support tools * Excellent customer service and problem-solving abilities

New

Crane Company

SOC Lead (Remote or Onsite)

Stamford, CT · On-site +1

Do you possess a strong security operations center background and want to lead others while working on interesting problems and helping to advance incident response capabilities? Have you always ...

Humana

Lead, Network Architect - DC Core

New York, NY · On-site +1

Perform advanced Data Center Network design, implementation and troubleshooting (CLOS L3 Spine/Leaf ... Enterprise hands-on experience w/AI/NVIDIA designs, deployment and operations * Enterprise hands-on ...

Humana

Lead, Network Architect - DC Core

New York, NY · On-site +1

Perform advanced Data Center Network design, implementation and troubleshooting (CLOS L3 Spine/Leaf ... Enterprise hands-on experience w/AI/NVIDIA designs, deployment and operations * Enterprise hands-on ...

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Remote Network Operations Center information

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in New York? The most popular types of Network Operations Center jobs in New York are:
What are popular job titles related to Remote Network Operations Center jobs in New York? For Remote Network Operations Center jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in New York look for? The top searched job categories for Remote Network Operations Center jobs in New York are:
What cities in New York are hiring for Remote Network Operations Center jobs? Cities in New York with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you

Network Engineer

NRI North America

New York, NY • On-site, Remote

$70K - $90K/yr

Full-time

Posted 11 days ago

Job description

The Network Engineer is responsible for responding to level two issues that arise and escalations from the Network Operations Center or service desk. This person will proactively work with senior members of the Managed Services practice to provide exceptional support for our managed client portfolio. 

Responsibilities
  • React and resolve cases submitted or automatically alerted by monitoring tools. 
  • Troubleshoot basic issues and provide solution options and recommendations. 
  • Perform minor software upgrades on network infrastructure. 
  • Conduct proactive performance assessments of clients' network environments, identifying opportunities for optimization and improvement. 
  • Aid other team members in the resolution of cases within the scope of the skillset. 
  • Assist with information gathering and reporting to either clients or Client Success Managers. 
  • Collaborate with senior engineers to escalate issues as needed. 
  • Develop, maintain, and update technical knowledge base articles. 
  • Interact with clients on an as needed basis through virtual meetings, phone calls, email, or messaging. 
  • Collaboration with peers across Managed Services practice. 
  • Participate in on-call rotation. 
  • After-hours / weekend work may be required.
Required Knowledge, Skills, and Abilities
  • 1 -3 years in Cisco or other network related environments. 
  • Accountability to drive resolution to completion. 
  • Familiarity with Cisco networking equipment and technologies, including routers, switches, and firewalls. 
  • Strong problem-solving skills, attention to detail and sense of ownership.  
  • Experience working for an MSP. 
  • Advanced degree or relevant certifications in Information Technology, or a related field are a plus. 
  • Have or working toward entry level certifications, e.g. CCNA, Azure Fundamentals, etc. 
  • Experience navigating ticketing systems, e.g. Service Now. 
  • Experience using monitoring tools, e.g. Logic Monitor. 
In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location.

Benefits

You'll love working at NRI not just for the usual benefits, but for our environment and culture!
 
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You’ll work with large, sophisticated, and progressive clients throughout North America.
 
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
 
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. 
 
NRI North America will accept applications on an ongoing basis.
 
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. 
 
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.