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How much do comcast network operations center jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for comcast network operations center in the United States is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $30.05 per hour, depending on experience, location, and employer.

What does a typical shift look like for a Comcast Network Operations Center employee?

A typical shift in Comcast's Network Operations Center involves monitoring network performance dashboards, responding to alerts, and coordinating with field technicians to resolve outages or service degradations. You’ll work alongside a dedicated team in a fast-paced, collaborative environment that often operates 24/7, meaning shifts may include nights, weekends, or holidays. Regular tasks include documenting incidents, performing routine system checks, and participating in post-incident reviews to improve future response. Team members frequently communicate with multiple departments, such as engineering and customer support, to ensure quick and effective problem resolution.

What are the key skills and qualifications needed to thrive in the Comcast Network Operations Center position, and why are they important?

To thrive in a Comcast Network Operations Center role, candidates need a strong understanding of network infrastructure, troubleshooting, and incident management, often supported by a degree in information technology or related certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and protocols like TCP/IP is commonly required. Excellent communication, analytical thinking, and the ability to remain calm under pressure are valuable soft skills for this position. These qualities are essential to ensure rapid response to network issues, maintain service reliability, and effectively coordinate with technical teams.

What is a Comcast Network Operations Center job?

A Comcast Network Operations Center (NOC) job involves monitoring, troubleshooting, and maintaining the company's network infrastructure to ensure reliable service for customers. NOC technicians and engineers oversee network performance, respond to outages, and work to resolve connectivity issues quickly. They use specialized tools to detect problems, coordinate with field teams, and escalate complex issues as needed. This role is critical to maintaining uptime and network efficiency for Comcast's services.

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Comcast Network Operations Center jobs near you
Infographic showing various Comcast Network Operations Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,796 per year, or $26.8 per hour.
Network Operations Center Lead (Wireless)

Network Operations Center Lead (Wireless)

Soft Tech Consulting

Orlando, FL

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Overview
MUST BE A UNITED STATES CITIZEN
TOP SECRET CLEARANCE
PLACE OF PERFORMANCE: ORLANDO, FL AREA - ONSITE
NO THIRD PARTY VENDORS
SALARY IS DEPENDENT UPON THE CANDIDATE'S SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS
Soft Tech Consulting offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS
Soft Tech Consulting is seeking a highly motivated, self-directed individual to fill the role of a Network Operations Center Lead (Wireless) who will serve as the lead point of contact (POC) for government and customers seeking technical assistance. Key to the success of this position is the successful delivery of projects, and effective communication to all levels of staff for reporting project status.
Responsibilities
  • Responsible for coordinating the scheduling for the WNOC group supporting Cellular Over the Horizon Enforcement Network (COTHEN) and Land Mobile Radio (LMR).
  • Serve as the lead point of contact (POC) for government and customers seeking technical assistance.
  • Coordinate training for new contract staff and provide documentation for daily, weekly and monthly reports from the ticketing system and databases.

Qualifications
The Wireless Network Operations Center Lead highly desired qualifications are:
  • Relevant certifications such as ITIL v3, CompTIA, CCNA.
  • Bachelor's degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
  • A minimum of five (5) years' relevant experience in Tier 1 support operations.
  • Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
  • Hands-on experience with network monitoring tools and ticketing systems.
  • Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
  • Effective communication skills for interacting with customers, technical teams, and management.
  • Must be able to work independently.
  • Must have strong verbal and written communication skills.

About Us
Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech's mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support.
Soft Tech Consulting, Inc. is an Equal Opportunity Employer.

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