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Collections Jobs in Elgin, IL (NOW HIRING)

Meriton

Collections Specialist

Hillside, IL · On-site

$18.25 - $24.50/hr

Collections Specialist Reports To: Accounts Receivable Manager FLSA Status: Exempt Location: Hillside, IL Salary: $50,000 - $75,000 plus bonus Summary: The Collections Specialist is a proactive and ...

PremiStar

Collections Specialist

Deerfield, IL · On-site

$18.75 - $25.50/hr

High School Diploma or equivalent EXPERIENCE: * 2+ years of collections, accounts receivable, or customer service experience * Experience in a service-oriented environment preferred CERTIFICATES ...

TOPS Products

Credit & Collections Analyst

Naperville, IL · On-site

$25.91 - $34.50/hr

Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer credit risk while driving the timely collection of outstanding receivables. This ...

Nexamp

Customer Collections Specialist

Chicago, IL · On-site

$19 - $25.75/hr

Nexamp is seeking to hire a Customer Collections Specialist to join it's Customer Retention & Collections team. In this role, you willbe responsible forcontacting customers - both residential and ...

Onbe

Collections Specialist

Buffalo Grove, IL

$19 - $25.75/hr

The Collections Specialist is responsible for managing accounts receivable, ensuring the timely collection of outstanding balances, and maintaining positive client relationships. This role partners ...

Above Lending

Collections Agent

Chicago, IL

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

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All JobsCollections JobsCollections Jobs in Elgin, IL

Collections information

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$12

$21

$29

How much do collections jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for collections in Elgin, IL is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.75 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Elgin, IL? The most popular types of Collections jobs in Elgin, IL are:
What are popular job titles related to Collections jobs in Elgin, IL? For Collections jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Elgin, IL look for? The top searched job categories for Collections jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Collections jobs? Cities near Elgin, IL with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Elgin, IL as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $44,133 per year, or $21.2 per hour.
Collections Specialist

Collections Specialist

Meriton

Hillside, IL • On-site

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value-for our partners and our people.
If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter-every step of the way.
Position Description
Job Title: Collections Specialist
Reports To: Accounts Receivable Manager
FLSA Status: Exempt
Location: Hillside, IL
Salary: $50,000 - $75,000 plus bonus
Summary:
The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships.
Essential Duties and Responsibilities:
Collections & Account Management:
  • Monitor assigned customer accounts for open balances and aging status.
  • Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up.
  • Escalate accounts approaching exceeded aging to senior staff and local leadership.
  • Ensure that no account reaches or remains within the company's standard aging bucket without proper documentation and approval.

Lien & Legal Process:
  • Initiate and track the lien filing process via lien software to protect the company's rights.
  • Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy.
  • Maintain proper records of waivers, releases, and lien filings for audit readiness.

Communication & Collaboration:
  • Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution.
  • Coordinate with billing and service departments to resolve disputed invoices or misapplied payments.
  • Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts.
  • Liaise with the legal team on enforcement and escalation of collections cases.

Compliance & Reporting:
  • Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM.
  • Provide daily status updates and share exceptions with the working capital team.
  • Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date.
  • Maintain local records in alignment with SOX requirements.

Other Duties
  • Regular, consistent and necessary to meet the needs of the business
  • Performs other duties and responsibilities as assigned
  • Must conduct self in an ethical, legal, and responsible manner at all times
  • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies
Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
  • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
  • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
  • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
  • Strong attention to detail
  • Ability to work in a fast-paced environment
  • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
  • Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:
  • Associates degree and/or 3+ years of experience in collections
  • Strong experience with ERP systems, particularly Financial & Operations, is a plus.
  • Demonstrated ability to work autonomously and manage a high volume of work.
  • Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis.
  • Familiarity with ticketing/case management systems is required.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.
  • Must be able to walk, bend, stand, and reach constantly during a workday.
  • Must be able to lift 15 - 20 lbs.
  • Standing for long periods of time (4-5 hours) occasionally
  • Must be able travel via plane or car to events

Why Meriton?
  • Medical Insurance, Dental Insurance, Vision Insurance
  • 100% company match on 401(k) contributions, up to 6% of pay.
  • Tuition Reimbursement
  • Company-paid Disability insurance (short-term and long-term)
  • Company-paid group life insurance
  • Paid Time Off & Holidays
  • Volunteer Hours
  • Employee-paid supplemental insurance options
  • Employee Assistance Program (EAP)
  • FSA, HSA and commuter benefits options
  • Paid parental leave
  • Career growth and learning
  • ...and so much more!

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
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About Meriton

Sourced by ZipRecruiter

Industry

Business consulting services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2019

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