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Collections Jobs in Elgin, IL (NOW HIRING)

Alliant

Senior Collections Representative

Chicago, IL · On-site

$46K - $65K/yr

Perform collections activities across all stages of delinquency, from early-stage account servicing through recovery and charge-off. Responsibilities include member outreach, payment processing and ...

Wintrust

Collections Rep

Rosemont, IL

$17.25 - $22.25/hr

We offer multiple opportunities for development and upward mobility The Collections Rep will Manages a regional/specialty premium finance portfolio. Overseeing all aspects of loan servicing ...

Acro Service Corp

Collections Specialist

Naperville, IL · On-site

$18.25 - $24.75/hr

Accounting understanding, Bill Collections * Microsoft Outlook Applications * Good Communication Preferred Skills: * SAP experience preferred * GetPaid collection experience preferred Education ...

Wintrust

Collections Rep

Rosemont, IL · On-site

$20.19 - $26/hr

We offer multiple opportunities for development and upward mobility The Collections Rep will Manages a regional/specialty premium finance portfolio. Overseeing all aspects of loan servicing ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

OSP LP

MORTGAGE COLLECTIONS SPECIALIST

Palatine, IL · On-site

Primary Position Objective The Collections Specialist supports the management of delinquent mortgage loans through proactive borrower outreach, payment collection efforts, account research, and ...

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Showing results 21-40

All JobsCollections JobsCollections Jobs in Elgin, IL

Collections information

See Elgin, IL salary details

$12

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$29

How much do collections jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collections in Elgin, IL is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.75 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Elgin, IL?

The most popular types of Collections jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Collections jobs?

Cities near Elgin, IL with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,133 per year, or $21.2 per hour.

Senior Collections Representative

Alliant

Chicago, IL • On-site

$46K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Key responsibilities

  • Manage delinquent member accounts through outbound and inbound communications, facilitating payment solutions and account assistance.

  • Analyze account risk and collaborate with members to develop appropriate repayment, hardship, loss mitigation, settlement, or recovery solutions.

  • Negotiate repayment plans, modified terms, settlements, and other recovery solutions for delinquent, charged-off, repossessed, or high-risk accounts.

Alliant Insurance Services rating

8.7

Company rating: 8.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Service and manage delinquency, loss prevention, and loss mitigation activities for member loan and depository products, including but not limited to credit cards, mortgages, vehicle loans, student loans, and personal loans. Perform collections activities across all stages of delinquency, from early-stage account servicing through recovery and charge-off. Responsibilities include member outreach, payment processing and arrangement negotiations, hardship assistance, skip tracing, repossession support, settlement negotiations, loss mitigation solutions, and charged-off account recovery. Work directly with members to identify repayment options that balance member needs with the Credit Union's loss prevention.
Essential Responsibilities
  • Manage delinquent member accounts across stages of delinquency through outbound and inbound communications, facilitating payment solutions and providing account assistance.
  • Analyze account risk and collaborate with members to develop appropriate repayment, hardship, loss mitigation, settlement, or recovery solutions that balance member needs with the Credit Union's risk objectives.
  • Process payments, payment arrangements, automatic payment setups, account transfers, third-party authorizations, and other account servicing activities related to delinquent accounts.
  • Negotiate repayment plans, modified terms, settlements, and other recovery solutions for delinquent, charged-off, repossessed, or high-risk accounts.
  • Conduct skip tracing, locate updated member contact information and assets, and support recovery efforts through appropriate collection strategies.
  • Manage and support collections-related recovery activities, including repossession, redemption, deceased member account resolution, total loss claims, deficiency balances, and other loss mitigation initiatives.
  • Audit accounts, obtain required documentation, and ensure collection activities comply with applicable regulatory, legal, and internal policy requirements.
  • Serve as a resource for members and internal business partners by providing accurate account information, resolving complex issues, and handling escalated member concerns.
  • Meet established service level agreements and performance expectations related to delinquency, loss prevention, recovery, productivity, quality, and member experience.
  • Maintain expertise in loan and depository products, collections practices, and regulatory requirements while identifying opportunities for process improvement and operational effectiveness.

Education & Years of Experience
Minimum - High School or Equivalent
  • Minimum - 2 Years Collections or Related
  • Preferred -1 Secondary Language Skills or Related

Compensation & Benefits:
Typical hiring range: $46,100.00 to $65,300.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.
Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:
  • Annual performance bonus
  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays
  • Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.
Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.
The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change -at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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