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Remote Collections Jobs in Elgin, IL (NOW HIRING)

... remote depending on your location. Position Overview The Credit & Collections Supervisor is ... responsible for leading and managing a team of collectors to ensure timely and effective collection ...

... for a remote crosscultural environment, and ensuring consistent application of collections processes, escalation protocols, and customer communication standards across locations. * Drive high ...

The Billing & Collections Coordinator will be responsible for generating accurate invoices ... While remote work is fully supported, candidates located in the greater Chicagoland area are ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve ...

Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal ... Monitor aging reports and lead proactive collections outreach, escalating as necessary to resolve ...

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Remote Collections information

See Elgin, IL salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for remote collections in Elgin, IL is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.75 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Elgin, IL? The most popular types of Collections jobs in Elgin, IL are:
What are popular job titles related to Remote Collections jobs in Elgin, IL? For Remote Collections jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Elgin, IL look for? The top searched job categories for Remote Collections jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Remote Collections jobs? Cities near Elgin, IL with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Elgin, IL as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,133 per year, or $21.2 per hour.
CashNetUSA Collections Representative (Remote)

CashNetUSA Collections Representative (Remote)

Enova International

Chicago, IL • Remote

$18/hr

Other

Posted 3 days ago


Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.#BI-Remote  #LI-Remote

This role is fully remote but requires candidates to live in IL, UT, IN, IA, MO, TX, WI, or WY.

About the role:

As a Collections Representative, your core responsibility will be to proactively contact customers with overdue accounts, understand their financial challenges, and collaboratively identify solutions to help them maintain consistent loan payments. This position requires comfort and expertise in navigating and resolving difficult customer situations with professionalism and empathy.

Responsibilities:

  • Manage high volume inbound and outbound calls efficiently to address customers with delinquent loan payments.
  • Negotiate and execute effective payment arrangements, strictly following Enova's specific call flow to bring overdue accounts current.
  • Resolve customer concerns and complex issues related to late payments, maintaining a high level of professionalism and empathy.
  • Communicate clearly and effectively with customers, explaining the implications of overdue payments and offering assistance for financial resolution.
  • Ensure all customer interactions, payment plans, and relevant information are accurately recorded and maintained in Enova's database.

Requirements:

  • A minimum of 1 year of experience in a high volume debt collections environment, successfully managing both inbound and outbound calls and consistently meeting daily call volume targets.
  • Exceptional conflict resolution and communication skills, including proven proficiency in active listening and the application of de-escalation techniques during challenging calls.
  • Strong negotiation abilities, capable of balancing adherence to company policy with genuine customer empathy to secure successful payment arrangements or settlements.
  • Demonstrated high level of self-management for remote work, including superior time management, strict schedule adherence, and the ability to maintain focus, attention to detail, and perform multiple tasks simultaneously.
  • Proven ability to think quickly and logically to creatively problem solve and resolve difficult issues effectively under pressure.

Compensation:

The budgeted hourly rate for this position is $18.00. Additional compensation for this role may include bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.


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