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Remote Collections Jobs in Elgin, IL (NOW HIRING)

VIVA USA INC

Customer Care Pharmacy Technician

IL · On-site +1

... Credit & Collections) to resolve customer issues to provide a cohesive customer experience Meet ... Fully Remote Hours (shift between 7:00am to 6:00pm) VIVA is an equal opportunity employer. All ...

New

Karbon

Senior Revenue Accountant

Chicago, IL · Remote

$82K - $108K/yr

This is a fully remote position open to candidates based in the United States. We offer competitive ... Own the end-to-end collections process, monitoring aging balances and prioritizing outreach on ...

Karbon

Senior Billing Revenue Analyst

Chicago, IL · Remote

$82K - $108K/yr

This is a fully remote position open to candidates based in the United States. We offer competitive ... Own the end-to-end collections process, monitoring aging balances and prioritizing outreach on ...

HirexHire

Director of Finance

Elk Grove Village, IL · Remote

Remote (US-based) Industry: VC-backed SaaS Company Size: 20-50 THE ROLE Our client is seeking a ... Manage customer billing, payables, and vendor relationships, addressing past-due collections.

Renalogic

Accounting Manager (Remote)

Chicago, IL · Remote

$110K - $125K/yr

Manage AR biweekly by ensuring timeliness of billings and collections, following up with delinquent accounts, fostering client relationships, and keeping contact information current. * Work with ...

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Remote Collections information

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$12

$21

$29

How much do remote collections jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote collections in Elgin, IL is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.75 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Elgin, IL? The most popular types of Collections jobs in Elgin, IL are:
What are popular job titles related to Remote Collections jobs in Elgin, IL? For Remote Collections jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Elgin, IL look for? The top searched job categories for Remote Collections jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Remote Collections jobs? Cities near Elgin, IL with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Elgin, IL as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,133 per year, or $21.2 per hour.
Customer Care Pharmacy Technician

Customer Care Pharmacy Technician

VIVA USA INC

IL • On-site, Remote

Contractor

Posted 5 days ago

New

Job description

Customer Care Pharmacy Tech
Summary:
The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers, delivering exceptional service and support, ensuring a positive customer experience.
This role is primarily responsible for order placement, resolving customer inquiries, and prescription management. The specialist collaborates with internal teams to address customer needs while maintaining quality of service, efficiency, and achievement of department goals.
Essential Duties And Responsibilities:
Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations
Obtain and verify customer information to include quantities and usage of products on the customers prescription
Ensure all patient-related interactions are adherent to HIPAA regulations
Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions
Investigate and track product shipments, utilizing UPS website and connecting with our transportation team
Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries
Process customer returns and request customer credit in accordance with company policies and procedures
Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience
Meet established performance expectations related to quality, adherence, order accuracy, and service level standards
Maintain the ability to adapt to the changing business needs and customer requirements
Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection
Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST
Closing shift required to remain available until all customer calls have been answered
Qualifications:
Strong Customer (Patient) Engagement
Excellent written and verbal communication skills
Ability to work effectively under pressure while maintaining a professional and empathetic demeanor
Attention to detail, problem solving, conflict resolution and organization
Ability to work independently in a remote environment
Proficiency with Microsoft 365, SharePoint, TEAMS
Education and/or Experience:
Minimum of 2-4 years of customer service and/or call center experience in a clinical setting
Required licensed and certified Pharmacy Technician (CPhT)
High School diploma or equivalent GED required
Associates / Bachelor's degree preferred
Bi-lingual (English and Spanish) required
Notes:
Fully Remote
Hours (shift between 7:00am to 6:00pm)
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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