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Remote Collections Jobs in Sycamore, IL (NOW HIRING)

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Remote Collections information

See Sycamore, IL salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote collections in Sycamore, IL is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Sycamore, IL? The most popular types of Collections jobs in Sycamore, IL are:
What cities near Sycamore, IL are hiring for Remote Collections jobs? Cities near Sycamore, IL with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Sycamore, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,054 per year, or $20.7 per hour.

Full-time

Re-posted 29 days ago


Job description

Description

This Isn't Your Typical Finance Role...


At Boys & Girls Clubs of North Central Illinois, we believe every kid deserves a champion - and every champion needs a strong team behind them.


That's where YOU come in.


We're looking for a dynamic, organized, people-focused Collections Manager who is ready to combine finance, relationship-building, problem-solving, and mission-driven work into one exciting role.


This position is bigger than collections.


You'll help:

  • Keep youth programs running
  • Support families with compassion
  • Strengthen community partnerships
  • Help funding flow into life-changing programs
  • Build systems that make a real impact

If you love organization, communication, teamwork, and making a difference every single day - this may be the perfect role for you.

Why This Role Matters

Strong financial systems create stronger opportunities for youth and families.

As Collections Manager, you'll help ensure:

  • Kids continue accessing safe and supportive spaces 
  • Families receive support and guidance 
  • Funding and reimbursements are processed smoothly 
  • The organization remains strong and sustainable 

You'll play a key role in helping BGCNCIL continue changing lives across our communities.

How This Role Lives Our BLUE Values

Believe

You believe strong systems create stronger opportunities for youth and families.

Learn

You're always looking for better ways to improve processes, communication, and efficiency.

Unite

You build positive relationships with families, donors, staff, and community partners.

Elevate

You help strengthen accountability, organization, and long-term sustainability across the organization.

What You'll Do

Collections & Financial Stewardship

  • Manage collections related to: 
    • Membership fees 
    • Donor pledges 
    • CCAP payments 
    • Grant reimbursements 
  • Monitor accounts receivable and payment trends 
  • Communicate with families, donors, grantors, and agencies 
  • Create payment plans and support solutions for families 
  • Help strengthen the organization's financial sustainability 

CCAP & Grant Coordination

  • Process CCAP certificates 
  • Track attendance claims and reimbursement timelines 
  • Communicate with CCR&R and funding agencies 
  • Support grant reimbursement submissions 
  • Ensure documentation is accurate and organized 

Systems, Reporting & Operational Excellence

  • Maintain records in: 
    • QuickBooks       
    • Salesforce/MyClubHub       
    • Bill.com       
    • Excel       
  • Prepare collection and reimbursement reports 
  • Identify trends, risks, and process improvements 
  • Support efficient and organized financial operations 

Relationship Building & Communication

  • Support families with professionalism and empathy 
  • Collaborate with Development, Finance, and Compliance teams 
  • Build strong relationships with community partners 
  • Communicate clearly, respectfully, and compassionately 
  • Help create a positive experience for everyone you interact with 

Who Thrives in This Role?

You might be a great fit if you:

  • Love organization and problem-solving
  • Are detail-oriented but also people-focused
  • Can balance accountability with compassion
  • Enjoy improving systems and processes
  • Communicate confidently and professionally
  • Want your work to make a meaningful impact 

Requirements

What We're Looking For

Qualifications

  • Associate degree in Accounting, Finance, Business Administration, or related field preferred 
  • 3+ years of collections, accounts receivable, or related finance experience 
  • Experience  with: 
    • QuickBooks       
    • Salesforce/MyClubHub       
    • Bill.com       
    • Excel or similar systems 
  • Strong organizational and communication skills 
  • Ability to maintain confidentiality and professionalism 
  • Experience with CCAP or childcare subsidy programs preferred 
  • Bilingual in English and Spanish preferred  

Why You'll Love Being Part of the BLUE Crew

  • Mission-driven work that changes lives
  • Collaborative and supportive culture
  • Opportunities for growth and leadership
  • Meaningful relationships and teamwork
  • The chance to make a direct impact every day
  • Work that matters beyond spreadsheets and reports

Working Conditions

  • Full-time position averaging 40 hours/week 
  • Primarily office-based in South Elgin 
  • Limited remote flexibility as approved 
  • Frequent communication with families, donors, agencies, and staff 
  • Some schedule flexibility may be needed   

Ready to Make an Impact?

If you're a finance professional who believes strong systems + compassionate communication create stronger communities, we'd love to meet you.

Every kid deserves a champion. Become a champion at BGCNCIL.