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Collections Jobs in Berwyn, IL (NOW HIRING)

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Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

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Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

Join KEYENCE as a Collections Specialist Location: Keyence U.S. Headquarters - Itasca, IL Total Compensation (Base + Bonus): $68,281 What You'll Do As a Collection Specialist you will be responsible ...

Collections Specialist

Rolling Meadows, IL · On-site

$18.50 - $25.25/hr

The Collections Specialist will be responsible for managing and executing collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients.

Showing results 21-40

Collections information

See Berwyn, IL salary details

$13

$21

$30

How much do collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collections in Berwyn, IL is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.38 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Berwyn, IL?

The most popular types of Collections jobs in Berwyn, IL are:

What job categories do people searching Collections jobs in Berwyn, IL look for?

The top searched job categories for Collections jobs in Berwyn, IL are:

What cities near Berwyn, IL are hiring for Collections jobs?

Cities near Berwyn, IL with the most Collections job openings:

Infographic showing various Collections job openings in Berwyn, IL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,271 per year, or $21.8 per hour.

Credit & Collections Specialist

Brilliant Financial Staffing - IL

Schaumburg, IL • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

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Job description

Job Title: Credit & Collections Specialist

Location: Schaumburg, IL

Salary Range: $25-28/hour

Benefits: Medical, Dental, Vision 


Role Overview: Brilliant Financial Staffing has been engaged in the search for a Credit & Collections Specialist. Our client located in the Northwest Suburbs is looking for a Credit & Collections Specialist to join their team. They are seeking an individual to handle collection calls, reduce outstanding debts, and provide customer service on every call. Qualified candidates are encouraged to apply immediately! 


Key Responsibilities:

  • Contact customers by phone and written correspondence regarding past-due balances.
  • Monitor and maintain an assigned portfolio of accounts to reduce delinquency.
  • Conduct a high volume of outbound calls to customers with outstanding balances.
  • Respond to inbound customer inquiries and resolve account-related questions in a professional and timely manner.
  • Provide customer service and assistance regarding billing and collection matters.
  • Follow up with customers and internal team members to ensure timely resolution of outstanding issues.
  • Investigate and resolve customer disputes related to outstanding balances and payments.
  • Maintain accurate account information and documentation throughout the collection process.
  • Build and maintain effective working relationships with customers and internal stakeholders.
  • Communicate clearly and professionally, both verbally and in writing.
  • Meet established individual and departmental performance goals.
  • Follow company policies, procedures, and applicable guidelines.
  • Perform additional duties and responsibilities as assigned.


Qualifications:

  • Collections Experience
  • Willing to pick up the phone and make outgoing calls
  • Microsoft Excel skills


Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.