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Collections Manager Jobs in Puerto Rico (NOW HIRING)

Skechers

Retail Store Manager

Caguas, PR

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Store Manager at Skechers, you'll lead and ...

Skechers

Retail Store Manager

Caguas, PR · On-site

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Store Manager at Skechers, you'll lead and ...

Pwc

Oracle CPQ - Senior Manager

San Juan, PR · On-site

$124K - $280K/yr

... collections, revenue management, and accounting close processes; - Understanding of multiple business models with transactional, recurring, consumption-based, subscription and project-based ...

Acima

Acima Collection Specialist

Ponce, PR · On-site

$18 - $24.50/hr

Manage rental accounts and meet company account management goals and expectations, by collecting on past due accounts while adhering to company standards, policies, and procedures. Use company ...

Legal Credit Solutions

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Credit Repair Sales Executive

San Juan, PR · On-site

$25K - $30K/mo

Maintain accurate CRM notes and client records * Meet or exceed sales goals and performance metrics ... Collections or financial services (preferred) Skills * Strong communication and closing skills

Rio Mar Hospitality Management

PR · On-site

Job Summary The Office Manager for the Engineering Department provides critical administrative and operational support to the departmental leadership. This role serves as the central hub for the ...

Skechers

Retail Key Holder

Carolina, PR · On-site

$13.07/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

Skechers

Retail Key Holder

Canovanas, PR · On-site

$13.07/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... In this entry-level management role, you'll oversee daily operations, support sales goals, and help ...

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Collections Manager information

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.
More about Collections Manager jobs
What are popular job titles related to Collections Manager jobs in Puerto Rico? For Collections Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Puerto Rico look for? The top searched job categories for Collections Manager jobs in Puerto Rico are:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Puerto Rico as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Combo Office Manager

Combo Office Manager

Service Corporation International

San Juan, PR • On-site

Full-time

Posted 19 days ago

Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

3rd of 8 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.
JOB RESPONSIBILITIES
Accounting Function Oversight
  • Collections of all accounts receivable
  • Verifications and payments of all accounts payable invoices
  • Controls of receipt and deposit of cash payments received
  • Maintains petty cash account and disburses the same in accordance with company policies and procedures
  • Reconciliations of all accounts
  • Cash advance checks
  • Same Day Check requests
  • Bank deposits
  • Verifies/audits cash disbursement reports
  • Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities
  • Orders supplies for the office and completes inventory counts
  • Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
  • Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
  • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
  • Schedules incoming orders and drivers for the ambulate service
  • Completes various funeral/cemetery reports and files accurately
  • Supports Sales as necessary requiring an understanding of JD Powers
  • Assures compliance with all Company policies and procedures to include
    • Sarbanes Oxley (SOX) audit
    • Dignity University (DU) training
    • Interment Verification Training (IVT) audits
    • Day Sales Outstanding's (DSO) related to financial and administrative areas
  • Assists in preparing and/or overseeing all funeral/cemetery-related forms
  • Reviews time cards and administers corporate payroll policies and procedures
  • Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).
  • Ensures new associates receive new hire orientation
  • Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
  • Maintains vehicle records/licenses
  • Processes expense reports
  • Updates General Price Lists (GPLs)
  • Manages all Alarm Systems (codes, working order, etc.)
  • Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed
  • Coordinates daily activities with business unit as well as other departments
  • Trains associates in the proper administration of policies and procedures
  • Services customers by interacting with families in a professional and compassionate manner
  • Maintains and updates customer records
  • Updates company website with current obituaries and ensures obituaries are placed in newspapers
  • Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
  • Behaves in a supportive way to enrich the work environment
  • Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
  • Performs other duties as assigned

MINIMUM Requirements
Education
  • High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience
  • Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities
  • Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
  • Excellent communication skills both orally and in writing
  • High level of compassion, integrity, and confidentiality
  • Problem solving skills
  • Ability to multi task and set priorities
  • Detail oriented
  • Must be flexible and able to function in a face-paced environment

Work CONDITIONS
Work Environment
  • Professional Dress is required when in contact with families.

Work Postures
  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently

Physical Demands
  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours
  • Working beyond "standard" hours as the need arises

Postal Code: 00909
Category (Portal Searching): Operations
Job Location: US-PR - San Juan

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