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Collection Manager Jobs in Puerto Rico (NOW HIRING)

PR · On-site

Together, we create a collection of unforgettable memories. The Talent Acquisition Manager is responsible for developing and executing comprehensive recruitment strategies to attract, hire, and ...

PR · On-site

$15.25 - $20.50/hr

This role involves analyzing accounts, preparing detailed reports for supervision, making corrections when necessary, and executing collection procedures with medical plans. In addition, the ...

PR · On-site

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... Manage departmental financial performance, including budgeting, forecasting, purchasing, and ...

PR · On-site

$46K - $62K/yr

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... The Food & Beverage Assistant Manager assists the Food & Beverage Manager in overseeing all aspects ...

PR · On-site

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... The Bar Manager oversees all operations and monitors compliance with all F&B policies, standards ...

PR · On-site

Overview The Condado Collection is a collection of hospitality properties in Puerto Rico ranging ... Hospitality oriented * Bachelor's degree in Hotel and Restaurant Management or Hospitality ...

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Collection Manager information

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are the most commonly searched types of Collection jobs in Puerto Rico?

The most popular types of Collection jobs in Puerto Rico are:

What are popular job titles related to Collection Manager jobs in Puerto Rico?

For Collection Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Puerto Rico look for?

The top searched job categories for Collection Manager jobs in Puerto Rico are:

Infographic showing various Collection Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Talent Acquisition Manager- The Condado Collection

The Condado Collection

PR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago


Job description

Overview
The Condado Collection is a group of hospitality properties in Puerto Rico that includes a range of classic and modern luxury hotels offering full-service experiences, fine dining, and vibrant entertainment. Among them are Condado Vanderbilt, the standard of excellence for luxury hotels in San Juan and the Caribbean; La Concha Resort, your iconic beachfront retreat with chic style and a vibrant nightlife destination in San Juan; and Condado Ocean Club, an adults-only boutique hotel - a modern oasis in the heart of the city. The collection also includes Casino del Mar and world-renowned dining venues such as STK San Juan and Serafina.
Our mission is to create meaningful experiences and inspire travel - not just for our guests, but for our team as well. We believe our team members are the key to delivering passionate and authentic hospitality. Together, we create a collection of unforgettable memories.
The Talent Acquisition Manager is responsible for developing and executing comprehensive recruitment strategies to attract, hire, and retain top talent across our hotels, restaurants, and casino operations. This role partners closely with business leaders to understand workforce needs, improve hiring processes, strengthen the employer brand, and ensure an exceptional candidate experience.
Key Responsibilities
  • Develop and execute talent acquisition strategies aligned with business objectives, workforce planning, and operational needs.
  • Manage the full-cycle recruitment process for management, professional, specialized, and high-volume positions across hotels, restaurants, and casino.
  • Personally lead recruitment for key and hard-to-fill positions while overseeing day-to-day hiring activities.
  • Supervise and provide direction to the Recruitment Coordinator, delegating administrative and recruitment support activities while ensuring timely and efficient hiring processes.
  • Partner with department leaders to identify staffing needs, define position requirements, develop job descriptions, and establish effective sourcing strategies.
  • Source, screen, interview, and evaluate candidates using multiple recruiting channels, including job boards, social media, employee referrals, networking, career fairs, and community partnerships.
  • Manage and optimize the Applicant Tracking System (iCIMS) and ADP HRIS to ensure accurate candidate records, recruitment workflows, reporting, and compliance.
  • Monitor recruitment metrics, analyze hiring trends, and recommend improvements to increase recruiting effectiveness, quality of hire, and time-to-fill.
  • Build and maintain relationships with external recruiting agencies, educational institutions, workforce development organizations, and community partners to strengthen talent pipelines.
  • Collaborate with Human Resources and business leaders to support onboarding, workforce planning, retention initiatives, and other HR projects as needed.
  • Strengthen the company's employer brand by representing the organization at recruitment events and implementing initiatives that enhance the candidate experience.
  • Ensure compliance with all applicable federal, Puerto Rico, and gaming employment regulations, as well as company policies and recruitment best practices.
  • Stay informed of labor market trends, hospitality industry developments, and talent acquisition best practices to proactively address current and future staffing needs.

Qualifications
  • Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
  • Minimum of five (5) years of progressive talent acquisition experience, including at least two (2) years in a leadership or supervisory role.
  • Proven talent acquisition experience within the hospitality industry, including hotels, resorts, restaurants, casinos, or other multi-unit hospitality operations.
  • Demonstrated success managing both high-volume and specialized recruitment in a fast-paced, service-driven environment.
  • Experience leading the full-cycle recruitment process, including sourcing, interviewing, selection, offer negotiation, and onboarding coordination.
  • Experience supervising and developing recruiting staff.
  • Proficiency with Applicant Tracking Systems (ATS), preferably iCIMS, and HRIS platforms such as ADP.
  • Strong knowledge of federal and Puerto Rico employment laws, recruiting best practices, and compliance requirements.
  • Excellent interpersonal, communication, negotiation, and stakeholder management skills.
  • Strong analytical and organizational skills, with the ability to manage multiple priorities and meet hiring deadlines.
  • Bilingual proficiency in English and Spanish (written and spoken) is required.

Benefits
  • 401(k)
  • Employeer Contribution to 401(k)
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Holidays
  • Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.