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Collections Manager Jobs in Kentucky (NOW HIRING)

$90 - $130/hr

Reporting to the Associate Dean for Collection Services, the Head will provide strategic leadership and operational management for the University Archives, manuscript and rare book collections, and ...

$150 - $200/hr

From building a business's system of record to making and managing AI agents to automating away the ... As a Software Engineer on Collections Infra, you'll help scale the infrastructure behind Notion ...

New

$85 - $110/hr

... Management Team;This is a staff function with no line authority of direct reports. Minimum 50 ... Establish standard agreed upon Patient Billing and Collections process for the Region * Act as ...

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Showing results 41-60

Collections Manager information

See Kentucky salary details

$26.9K

$51K

$94.7K

How much do collections manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for collections manager in Kentucky is $51,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $56,900.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Kentucky?

The most popular types of Collections jobs in Kentucky are:

What are popular job titles related to Collections Manager jobs in Kentucky?

For Collections Manager jobs in Kentucky, the most frequently searched job titles are:

What cities in Kentucky are hiring for Collections Manager jobs?

Cities in Kentucky with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $51,001 per year, or $24.5 per hour.

Delinquency Officer (Collections) - Full-Time - Louisville, KY

L&N Federal Credit Union

Louisville, KY • On-site

Full-time

Re-posted 4 days ago


Job description

Summary
Reporting to the Delinquency Manager, this full-time, non-exempt hourly role preserves the Credit Union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. The Officer assists other Collectors as well as the Delinquency Manager in the daily operation of the Collections Department. This role works to prevent potential losses caused by returned checks and mismanagement of funds in accounts. The successful candidate leads by example to provide excellent customer service for Credit Union team members and members.
Essential Functions & Responsibilities
  1. Contact delinquent accounts by phone and mail; takes appropriate action to bring current. Make recommendations to the Delinquency Manager on accounts for workouts or legal action.
  2. Analyze financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
  3. Collect on all delinquent loans including, but not limited to, mortgages, VISAs, car loans and any outstanding loans with the Credit Union.
  4. Handle the process of returned checks.
  5. Work and oversee Loss Prevention for the department.
  6. Assist the other Collectors; work together with department to meet goals and standards.
  7. Inform management of trends in loan underwriting contributing to delinquent/charged-off loans.
  8. Practice confidentiality where indicated in employee matters and Credit Union operations.

Qualifications and Certifications
  • A High School Diploma or GED required.
  • 3 to 5 years of similar or related experience required.
  • Must have good communication skills, organizational skills, and be detail oriented.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.