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Collections Account Manager Jobs in Kentucky (NOW HIRING)

... collections. This role supports sales growth and account health by building strong customer ... management tools, completing assigned routes for deliveries, pickups, and account follow-ups ...

$65 - $85/hr

Manage all aspects of student billing, payment processing, cashiering, collections, and student account operations. * Ensure the accurate assessment of tuition, fees, payments, refunds, and account ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

A Plus Rentals is looking for a dependable and customer-focused Account Manager to join our team ... Set up products in customers' homes * Assist with customer accounts and collections * Help provide ...

Account Manager

Winchester, KY · On-site

$16 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Franklin, KY

$15.30 - $16.45/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Elizabethtown, KY · On-site

$15 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Paducah, KY · On-site

$15 - $15.30/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Georgetown, KY · On-site

$16.15 - $17.36/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Franklin, KY · On-site

$15.30 - $16.45/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

$90 - $130/hr

* Lead credit and collections activities to improve cash flow and reduce past due balances ... Manage customer credit risk through credit reviews, credit limit recommendations, and account ...

New

$70 - $120/hr

Provide ongoing account management, including collections support as needed * Educate construction and safety stakeholders on Clearsite's services and best practices Required Qualifications: * 5+ ...

New

$83 - $110/hr

Research account and collections matters directly within accounts receivable systems and ensure accurate resolution of payment issues. * Develop and maintain AR collections reports and present ...

$110 - $140/hr

Oversee collections processes and aged accounts receivable management * Partner with sales ... operations, and clients to resolve billing questions, contract issues, and account discrepancies

New

$75 - $110/hr

The Customer Account Manager is also responsible for exceeding budgeted retention rate and ... Participate and coordinate with internal departments, including billing and collections, on ...

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Collections Account Manager information

See Kentucky salary details

$25.6K

$57.2K

$92.1K

How much do collections account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for collections account manager in Kentucky is $57,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $68,200.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What are popular job titles related to Collections Account Manager jobs in Kentucky?

For Collections Account Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Collections Account Manager jobs in Kentucky look for?

The top searched job categories for Collections Account Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Collections Account Manager jobs?

Cities in Kentucky with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $57,163 per year, or $27.5 per hour.

Account Manager

Rent-A-Center

Paducah, KY • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Account Manager Position

If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key responsibilities include overseeing an assigned portfolio of accounts while building and maintaining strong customer relationships, conducting early-stage collections (16 days past due) and meeting daily/weekly collection standards, maintaining account health and securing payment commitments utilizing account management tools, completing assigned routes for deliveries, pickups, and account follow-ups, delivering white-glove customer service in-store, over the phone, and in customers' homes, contributing to sales growth and generating new rental agreements, safely transporting, installing, and handling merchandise, maintaining showroom standards and company vehicles, and adhering to all company safety and operational guidelines.

Qualifications include a high school diploma or equivalent, at least 18 years of age, a valid driver's license with a good driving record, and strong communication and customer service skills.

Physical requirements include the ability to lift and move heavy merchandise, drive a box truck, and stand and drive for extended periods of time.

Schedule and work environment include full-time, MondaySaturday, Sundays off plus one weekday off, and a physically active role requiring lifting, bending, and standing.

Benefits include rapid growth and advancement opportunities, weekly pay, paid time off, medical, dental, vision, life & disability insurance, industry leading 401(k) with company match, Flexible Spending & Health Savings Accounts, and supplemental and voluntary insurance options.

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.