$80 - $110/hr
... Debt Settlement Collections Representative(s). This position will have multiple direct reports and is responsible for 7+ FTE. The Internal Recoveries Manager will report to the Senior Manager of ...
$80 - $110/hr
... Debt Settlement Collections Representative(s). This position will have multiple direct reports and is responsible for 7+ FTE. The Internal Recoveries Manager will report to the Senior Manager of ...
$90 - $130/hr
* Lead credit and collections activities to improve cash flow and reduce past due balances. * Manage ... debt controls. Physical Requirements * Talking, hearing and using hands to operate computer ...
New
$90 - $130/hr
* Lead credit and collections activities to improve cash flow and reduce past due balances. * Manage ... debt controls. Physical Requirements * Talking, hearing and using hands to operate computer ...
New
$85 - $120/hr
... management/fraud recovery leadership. * A thorough understanding of the Fair Credit Reporting Act, the Fair Debt Collections Act and the Service Members Civil Relief Act along with a good working ...
New
$85 - $120/hr
... management/fraud recovery leadership. * A thorough understanding of the Fair Credit Reporting Act, the Fair Debt Collections Act and the Service Members Civil Relief Act along with a good working ...
New
$120 - $160/hr
SAP Debt Collection Management (DCM) SME (17677) **Federal Project - Applicant must be a United ... Management (PSM), billing, collections, and Treasury-related processes. * Define integration ...
New
$120 - $160/hr
SAP Debt Collection Management (DCM) SME (17677) **Federal Project - Applicant must be a United ... Management (PSM), billing, collections, and Treasury-related processes. * Define integration ...
New
$75 - $95/hr
Monitor and report on key collections metrics, including aging trends and bad debt reserves. * Team Management * Supervise, train, and develop billing and collections team members, providing guidance ...
$75 - $95/hr
Monitor and report on key collections metrics, including aging trends and bad debt reserves. * Team Management * Supervise, train, and develop billing and collections team members, providing guidance ...
Collections Specialist
Bowling Green, KY · On-site
$18.25 - $24.50/hr
Initiate and manage outbound collection calls to customers with past-due accounts. Conduct skip ... Ensure compliance with all federal, state, and local laws governing debt collection practices (e.g ...
Collections Specialist
Bowling Green, KY · On-site
$18.25 - $24.50/hr
Initiate and manage outbound collection calls to customers with past-due accounts. Conduct skip ... Ensure compliance with all federal, state, and local laws governing debt collection practices (e.g ...
Collections Specialist
Bowling Green, KY · On-site
$18.25 - $24.50/hr
The Collections Specialist is responsible for managing delinquent accounts through direct customer ... debt collection practices (e.g., FDCPA). • Provide exceptional customer service while negotiating ...
Collections Specialist
Bowling Green, KY · On-site
$18.25 - $24.50/hr
The Collections Specialist is responsible for managing delinquent accounts through direct customer ... debt collection practices (e.g., FDCPA). • Provide exceptional customer service while negotiating ...
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Collections Specialist
Lexington, KY · On-site
$18 - $19/hr (+ commission)
... collections, and gaming. About the Role The Collector is the frontline voice of Payliance ... loan management systems. · Knowledge of FDCPA or consumer debt collection regulations.
Quick apply
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Collections Specialist
Lexington, KY · On-site
$18 - $19/hr (+ commission)
... collections, and gaming. About the Role The Collector is the frontline voice of Payliance ... loan management systems. · Knowledge of FDCPA or consumer debt collection regulations.
$80 - $100/hr
Debt collections or Default Management. * Strong organizational skills and attention to detail, especially with data entry and reporting. * Strong written and verbal communication skills. * Ability ...
$80 - $100/hr
Debt collections or Default Management. * Strong organizational skills and attention to detail, especially with data entry and reporting. * Strong written and verbal communication skills. * Ability ...
$120 - $160/hr
Experience * 3-5 years in compliance, risk management, or regulatory affairs within financial ... in financial services, debt collections, insurance sales and (2) the Global Antibribery ...
$120 - $160/hr
Experience * 3-5 years in compliance, risk management, or regulatory affairs within financial ... in financial services, debt collections, insurance sales and (2) the Global Antibribery ...
$80 - $100/hr
Debt collections or Default Management. * Strong organizational skills and attention to detail, especially with data entry and reporting. * Strong written and verbal communication skills. * Ability ...
New
$80 - $100/hr
Debt collections or Default Management. * Strong organizational skills and attention to detail, especially with data entry and reporting. * Strong written and verbal communication skills. * Ability ...
New
$41 - $98/hr
Engaging in active listening to effectively communicate with management, team members, as well as ... Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt ...
New
$41 - $98/hr
Engaging in active listening to effectively communicate with management, team members, as well as ... Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt ...
New
$72 - $88/hr
Oversee unmanageable debt collections and ensure expenses to remain within established budgets ... Excellent results-oriented management skills, multi-tasking and time management capabilities ...
$72 - $88/hr
Oversee unmanageable debt collections and ensure expenses to remain within established budgets ... Excellent results-oriented management skills, multi-tasking and time management capabilities ...
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing all aspects ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing all aspects ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
Manager of Collections and Revenue
Louisville, KY · On-site
$70 - $95/hr
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
Manager of Collections and Revenue
Louisville, KY · On-site
$70 - $95/hr
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
Overview The Manager of Premium Collections and Revenue Cycle will be responsible for overseeing ... Continues to adhere to federal and state laws regarding debt collection procedures and regulations.
$65 - $70/hr
Timely Receivables-Revenue Management and reporting. * Prepare daily reporting for distribution to ... Submit write off requests, identify bad debt as necessary. * Identify all roadblocks which ...
$65 - $70/hr
Timely Receivables-Revenue Management and reporting. * Prepare daily reporting for distribution to ... Submit write off requests, identify bad debt as necessary. * Identify all roadblocks which ...
$140 - $170/hr
Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...
$140 - $170/hr
Debt collections experience (strongly preferred) * Previous management experience (strongly preferred) * Strong organizational and time management skills * Excellent verbal and written communication ...
Debt Collections Manager information
What does a debt collections manager do?
A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are some common challenges a debt collections manager faces when leading a collections team?
A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.
What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?
To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.
What is the difference between Debt Collections Manager vs Debt Recovery Specialist?
| Aspect | Debt Collections Manager | Debt Recovery Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, knowledge of debt laws, and sometimes managerial certifications | Often has collections experience, strong negotiation skills, and relevant industry certifications |
| Work Environment | Manages teams in corporate or agency settings, overseeing collection strategies | Works directly with clients and debtors, often in call centers or field environments |
| Industry Usage | Commonly employed in financial institutions, collection agencies, and corporations | Used in similar settings, focusing on debt recovery and negotiation |
The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.
What are popular job titles related to Debt Collections Manager jobs in Kentucky?
For Debt Collections Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Kentucky look for?
The top searched job categories for Debt Collections Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Debt Collections Manager jobs?
Cities in Kentucky with the most Debt Collections Manager job openings:
$80 - $110/hr
Other
Medical, Dental, Life, Retirement, PTO
Posted 5 days ago
Job description
## Internal Recoveries ManagerApplylocations: Greenville, SC, United Statestime type: Full timeposted on: Posted Todayjob requisition id: R18747The Internal Recoveries Manager will be responsible for overseeing the day-to-day activities, processes, and performance of the Customer Retention Administrative Coordinator(s), Loss Mitigation team as well as the Debt Settlement Collections Representative(s). This position will have multiple direct reports and is responsible for 7+ FTE. The Internal Recoveries Manager will report to the Senior Manager of Internal Recoveries, responsible.### # Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:* **Interpersonal Skills:** + High level of interpersonal skills to handle sensitive situations + Ability to exude professionalism, poise, tact, and diplomacy at all times + Be a self-starter, ethical, hardworking, goal-oriented, and a team player* **Project Management:** + Proven ability to manage multiple projects/tasks in a dynamic, fast-paced environment* **Technical Skills:** + Working knowledge of MS Office products, including Excel, SharePoint, Word, Teams, and Outlook* **Process Improvement:** + Strong curiosity to seek out, investigate, create, and implement processes for optimized efficiency + Possess strong analytical and critical thinking skills* **Time Management:** + Ability to meet deadlines in a high-pressure environment + Impeccable attention to detail + Exceptional time management, prioritization skills, and dependability* **Communication Skills:** + Must have a strong command of the English language, both oral and written**Education and/or Experience:*** Previous collections experience required* Prior Loss Mitigation experience preferred* Experience managing in a call center environment, preferably in the collections industry* Demonstrated understanding of collection terminology, concepts, and strategies# Physical Demands:* Must be able to constantly remain in a stationary position* Ability to lift 25 lbs.# Work Environment:* Office environment**Benefits:*** Competitive base salary plus quarterly bonus plan* 401(k)* Disability, Health, Life, and Dental insurance* Generous PTO accrualsIt is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr