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Collections Manager Jobs in Kentucky (NOW HIRING)

Lendmark Financial Services

Collections Specialist

Bowling Green, KY

$18.25 - $24.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collections Specialist is responsible for managing delinquent accounts through direct customer engagement, legal processes, and administrative follow-up. MAJOR DUTIES/RESPONSIBILITIES: Initiate ...

Rent-2-Own

ACCOUNT MANAGER

Maysville, KY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections / Retention REPORTS TO: The Collections Manager/Store Manager THE MISSION You are the ultimate advocate for our customers! Your goal isn't just to "collect payments"--it's to keep the ...

New

Payliance

Be Seen First

Collections Specialist

Lexington, KY · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Preferred Qualifications · Prior experience in collections, customer service, or a call center environment. · Familiarity with collections software or loan management systems. · Knowledge of FDCPA ...

Rent-2-Own

ACCOUNT MANAGER

Maysville, KY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections / Retention REPORTS TO: The Collections Manager/Store Manager THE MISSION You are the ultimate advocate for our customers! Your goal isn't just to "collect payments"-it's to keep the ...

New

COUNTRYSIDE RENTALS, INC.

ACCOUNT MANAGER

Maysville, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collections / Retention REPORTS TO: The Collections Manager/Store Manager THE MISSION You are the ultimate advocate for our customers! Your goal isn't just to "collect payments"--it's to keep the ...

New

Synchrony Home Office

Collections Specialist I

Louisville, KY · On-site +1

$17 - $23/hr

Supports collections team by completing administrative functions to reduce barriers for collections. Duties and Responsibilities: * Researches accounts for billing accuracy adjusting discrepancies as ...

Synchrony Home Office

Collections Specialist I

Louisville, KY · On-site

$17 - $23/hr

Supports collections team by completing administrative functions to reduce barriers for collections. Duties and Responsibilities: * Researches accounts for billing accuracy adjusting discrepancies as ...

TheraTree

Billings and Collections Specialist

Owensboro, KY · On-site

$15.25 - $21/hr

  • Medical

  • Life

  • Retirement

  • PTO

Collections on Accounts Receivable * Reconcile Payments General Job Duties & Responsibilities of ... Attends Finance meetings and presents on managed products, sub-products, statistics, and sub ...

TheraTree

Billings and Collections Specialist

Owensboro, KY · On-site

$15.25 - $21/hr

  • Medical

  • Life

  • Retirement

  • PTO

Collections on Accounts Receivable * Reconcile Payments General Job Duties & Responsibilities of ... Attends Finance meetings and presents on managed products, sub-products, statistics, and sub ...

Avispa Technology

OTC Collections Analyst

Louisville, KY · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage a large accounts receivable and advertising collections portfolio by conducting collection outreach, maintaining customer relationships, documenting collection activities, resolving aged ...

Solomon Page

Collections Analyst

Louisville, KY · On-site

$23.69/hr

  • Medical

  • Dental

  • Retirement

Oversee and manage a high-value Ad Sales collections portfolio for Local TV Stations to ensure optimized cash flow and minimal bad debt risk. Required Qualifications: * Bachelors degree in Business ...

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Collections Manager information

See Kentucky salary details

$26.9K

$51K

$94.7K

How much do collections manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for collections manager in Kentucky is $51,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $56,900.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Kentucky?

The most popular types of Collections jobs in Kentucky are:

What are popular job titles related to Collections Manager jobs in Kentucky?

For Collections Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Kentucky look for?

The top searched job categories for Collections Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Collections Manager jobs?

Cities in Kentucky with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $51,001 per year, or $24.5 per hour.

Collections Specialist

Lendmark Financial Services

Bowling Green, KY

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Lendmark Financial Services rating

8.0

Company rating: 8.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

73rd of 151 rated financial services

Job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option."

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

SUMMARY:

The Collections Specialist is responsible for managing delinquent accounts through direct customer engagement, legal processes, and administrative follow-up.

MAJOR DUTIES/RESPONSIBILITIES:

Initiate and manage outbound collection calls to customers with past-due accounts.
Conduct skip tracing to locate customers who are unresponsive or have moved without notice.
Prepare and file legal documentation for repossessions, garnishments, and other legal remedies.
Draft and send collection letters in accordance with company policy and regulatory guidelines.
Maintain accurate and up-to-date records of all collection activities in the system of record.
Collaborate with branch staff and legal teams to escalate accounts requiring legal recourse.
Monitor and follow up on accounts in litigation or repossession status.
Ensure compliance with all federal, state, and local laws governing debt collection practices (e.g., FDCPA).
Provide exceptional customer service while negotiating payment arrangements.

BASIC REQUIREMENTS:

High school diploma or equivalent required;
5 years of experience in consumer finance collections or a related field.
Familiarity with skip tracing tools and legal collection procedures.
Strong organizational and documentation skills.
Excellent verbal and written communication abilities.
Proficiency in Microsoft Office and collection software systems.
Ability to work independently and as part of a team in a branch environment.

PREFERRED QUALIFICATIONS:

Bilingual (English/Spanish) is a plus.
Associate or bachelor's degree preferred.
Experience with auto loan or personal loan collections.
Knowledge of repossession and legal filing processes.

WORKING CONDITIONS:
Normal office conditions

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

What Lendmark Financial Services employees say

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