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Remote Collections Jobs in Kentucky (NOW HIRING)

Synchrony Home Office

Collections Specialist I

Louisville, KY · On-site +1

$17 - $23/hr

Supports collections team by completing administrative functions to reduce barriers for collections. Duties and Responsibilities: * Researches accounts for billing accuracy adjusting discrepancies as ...

Orion Placement

Creditor's Rights Attorney

Louisville, KY · On-site +1

$90K - $110K/yr

Remote or regionally based candidates may be considered, especially those located in Indiana or nearby border states. Note: Must have 3+ years of foreclosure, collections, title claims, creditors ...

Orion Placement

Creditor's Rights Attorney

Louisville, KY · On-site +1

$90K - $110K/yr

Remote or regionally based candidates may be considered, especially those located in Indiana or nearby border states. Note: Must have 3+ years of foreclosure, collections, title claims, creditors ...

Harris

(Remote) Application Consultant

Canada, KY · Remote

Understand clients' utility business processes, including customer service, billing, collections ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Harris

(Remote) Application Consultant

Canada, KY · Remote

Understand clients' utility business processes, including customer service, billing, collections ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Application Consultant

Canada, KY · Remote

Understand clients' utility business processes, including customer service, billing, collections ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

PharMerica

Claims Processing Supervisor

Louisville, KY · Remote

This is a remote opportunity . Applicants can live anywhere within the Continental USA. Night Shift ... along with 3rd party billing/collections experience. REQUIRED: Long-Term Care adjudication ...

PharMerica

Claims Processing Supervisor

Louisville, KY · On-site +1

This is a remote opportunity . Applicants can live anywhere within the Continental USA. Night Shift ... along with 3rd party billing/collections experience. REQUIRED: Long-Term Care adjudication ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Kentucky

Remote Collections information

See Kentucky salary details

$11

$18

$26

How much do remote collections jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote collections in Kentucky is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Kentucky? The most popular types of Collections jobs in Kentucky are:
What are popular job titles related to Remote Collections jobs in Kentucky? For Remote Collections jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Kentucky look for? The top searched job categories for Remote Collections jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Collections jobs? Cities in Kentucky with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Kentucky as of July 2026, with employment types broken down into 92% Full Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $38,777 per year, or $18.6 per hour.

Collections Specialist I

Synchrony Home Office

Louisville, KY • On-site, Remote

$17 - $23/hr

Full-time

Re-posted 27 days ago

Job description

Overview
Careers close to home and your heart
Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
Responsibilities
Performs administrative support functions related to accounts receivable, billing, collections and revenue support to meet company goals. Supports collections team by completing administrative functions to reduce barriers for collections.
Duties and Responsibilities:
  1. Researches accounts for billing accuracy adjusting discrepancies as needed.
  2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.
  3. Handles returned mail, skip tracing to locate alternate billing addresses.
  4. Assists with termination of services process. Including communicating with facility staff and pharmacy Executive Director.
  5. Performs outbound introductory calls to new customers daily.
  6. Works with billers to review accounts.
  7. Serves as a back-up to collections team to cover absences.
  8. Checks for Medicaid eligibility.
  9. Analyzes accounts receivable aging and individual accounts
  10. Assists with special projects as needed.
  1. Minimal travel including overnight stay as necessary.

Qualifications
  • High School diploma or equivalent. Associates degree in accounting or business or related field preferred.

Certifications:
  • Pharmacy Technician National Certification preferred.

Experience:
  • Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred.
  • Minimum one (1) year multi-facility experience preferred.
  • QS1 and Docutrack experience preferred.
  • Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

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