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Debt Collection Agency Jobs in Kentucky (NOW HIRING)

Zwicker & Associates, P.C.

Call Center Debt Collector

Hebron, KY · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice:

Zwicker & Associates, P.C.

Call Center Debt Collector

Hebron, KY · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice ...

Zwicker & Associates, P.C.

Call Center Debt Collector

Hebron, KY · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice:

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice ...

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

Zwicker & Associates, P.C.

Debt Recovery Agent

Hebron, KY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice:

Zwicker & Associates, P.C.

Debt Recovery Agent

Hebron, KY

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice:

Zwicker & Associates, P.C.

Debt Recovery Agent

Hebron, KY · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice ...

Zwicker & Associates, P.C.

Call Monitoring Specialist

Hebron, KY · On-site

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

Zwicker & Associates, P.C.

Legal Assistant

Hebron, KY · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: Each posted ...

Fairstead ESC LLC

Community Manager

Barbourville, KY

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

Develops responses to regulatory agencies in coordination with the Compliance Department ... Monitor bad-debt write-offs. * Alerting staff of move-ins, move-outs, and any emergencies.

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Debt Collection Agency information

See Kentucky salary details

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$19

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How much do debt collection agency jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for debt collection agency in Kentucky is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $24.86 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities at a debt collection agency?

Staff at a debt collection agency typically spend their day contacting debtors via phone, email, or written correspondence to negotiate repayment arrangements and resolve outstanding accounts. They review account histories, update client databases, and escalate unresolved cases as needed. Agencies often work as teams to share best practices and support new hires through ongoing training. Maintaining compliance with relevant laws and company policies is a key focus throughout all daily activities.

What is a debt collection agency?

A Debt Collection Agency job involves recovering overdue payments from individuals or businesses on behalf of creditors. Professionals in this role contact debtors via phone, email, or letters to negotiate repayment plans, provide payment options, and ensure compliance with relevant laws and regulations. Strong communication, negotiation skills, and persistence are essential for success in this field.

What are the key skills and qualifications needed to thrive in a debt collection agency?

To thrive as a Debt Collection Agency, you need comprehensive knowledge of debt collection laws, negotiation tactics, and account management processes. Familiarity with specialized collections software, CRM systems, and adherence to regulatory certifications such as the Fair Debt Collection Practices Act (FDCPA) is essential. Outstanding interpersonal skills, resilience, and professionalism are key soft skills for effectively communicating with both clients and debtors. These competencies enable successful debt recovery, maintain client satisfaction, and ensure strict legal compliance.

What are the most commonly searched types of Debt Collection Agency jobs in Kentucky?

The most popular types of Debt Collection Agency jobs in Kentucky are:

What are popular job titles related to Debt Collection Agency jobs in Kentucky?

For Debt Collection Agency jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Debt Collection Agency jobs in Kentucky look for?

The top searched job categories for Debt Collection Agency jobs in Kentucky are:

What cities in Kentucky are hiring for Debt Collection Agency jobs?

Cities in Kentucky with the most Debt Collection Agency job openings:

Debt Collection Agency jobs near you
Infographic showing various Debt Collection Agency job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 13% Part Time, and 12% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $41,543 per year, or $20 per hour.

Hiring Event / Debt Collector

Zwicker & Associates, P.C.

Hebron, KY • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Zwicker & Associates rating

4.6

Company rating: 4.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

34th of 34 rated law firms

Job description

We’re excited to invite you to our upcoming Job Fair for full‐time Debt Collector positions. No other openings will be discussed at this event.


Date: 8/22/2026

Time: 10 AM - 1 PM

Location: 2300 Litton Lane,  Hebron, KY 41048


We’re hiring immediately, and this event is a great chance to meet the team, learn more about the role, and interview on the spot. Please apply to RSVP.


Position: Debt Collector

Pay: $17-20 per hour

Bonus: Unlimited earning potential

Schedule: Full‐time, no weekends


Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off


Responsibilities of Debt Collectors

  • Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them.
  • Record accurate and detailed notes; update account status and card members’ information into the computer system
  • Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives
  • Comply with policies and procedures of Zwicker & Associates, P.C.
  • Comply with FDCPA and state consumer protection laws
  • Other duties as assigned


Requirements

  • Above-average administrative and phone skills
  • Debt collectors must have strong negotiation skills
  • Excellent communication skills
  • Well-organized, results-driven
  • Effective decision-making skills
  • Strong listening, interpersonal, oral, and written communication skills
  • Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
  • Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
  • Be able to operate a computer, phone, or equivalent device
  • Be able to complete a minimum of a 40-hour flexible workweek schedule 
  • Be able to read and comprehend position-specific documents and correspondence 


Physical Qualifications

  • Be able to lift five pounds or greater
  • Be able to sit 90% of the workday at times
  • Be able to bend at the waist and be mobile when needed
  • Be able to concentrate and use critical thinking 

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.                   

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.

Please review our Applicant Privacy Notice:

http://www.zwickerpc.com/job-applicant-privacy-notice/

Company Description

The most prestigious lending institutions entrust Zwicker & Associates, P.C. to protect their legal interests throughout the country. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in various consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

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