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Collections Director Jobs in Michigan (NOW HIRING)

Velo Associates PLC

Collector

Grand Rapids, MI · On-site

$18 - $22/hr

Collections Manager and Collections Supervisor Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Interact with outside parties by phone to ...

Velo Associates PLC

Collector

Grand Rapids, MI · On-site

$18 - $22/hr

Collections Manager and Collections Supervisor Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Interact with outside parties by phone to ...

Brkthru

Director of Client Success

Southfield, MI · On-site

$80K - $120K/yr

The Director of Client Success (CSD) reports to the Regional Director (RD) of Client Success ... Maintain monthly collections to company standards * Established ability to maintain long term ...

Atwell, LLC

Associate Director - Survey

Ann Arbor, MI · On-site

... collections, effort vs contract value, project profitability, change order submission, monthly ... Communicate often with Regional Vice President, Local Vice Presidents, and Directors * Onboard new ...

Alvarez & Marsal

Director, Revenue Cycle

Troy, MI · On-site

... billing & collections including managing the implementation risk and profitability for smaller ... As a Director you will have the opportunity to develop a team environment where you and your team ...

Alvarez and Marsal

Director, Revenue Cycle

Troy, MI

... billing & collections including managing the implementation risk and profitability for smaller ... As a Director you will have the opportunity to develop a team environment where you and your team ...

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All JobsCollections JobsCollections Director JobsCollections Director Jobs in Michigan

Collections Director information

See Michigan salary details

$49.7K

$88.2K

$142.9K

How much do collections director jobs pay per year?

As of Aug 12, 2026, the average yearly pay for collections director in Michigan is $88,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,700.00 and $96,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the most commonly searched types of Collections jobs in Michigan? The most popular types of Collections jobs in Michigan are:
What are popular job titles related to Collections Director jobs in Michigan? For Collections Director jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collections Director jobs in Michigan look for? The top searched job categories for Collections Director jobs in Michigan are:
What cities in Michigan are hiring for Collections Director jobs? Cities in Michigan with the most Collections Director job openings:
Collections Director jobs near you
Infographic showing various Collections Director job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $88,180 per year, or $42.4 per hour.

Associate Director

Transamerica Life Insurance Company

Troy, MI

Full-time

Re-posted 23 days ago

Job description

The Associate Director is responsible for developing new quality sales, conserving existing business, providing ongoing quality service to policyholders and creating an atmosphere of quality growth, development and job satisfaction to all personnel assigned to his/her Staff.  This includes recruiting, selecting, training, retaining and developing sales personnel.
 
The incumbent reports directly to the Managing Director and is responsible for managing between four and ten field employees assigned to the Staff.  The incumbent works closely with Home Office employees to ensure that the daily activities of the Staff are adequately supported.
With Managing Director approval, the incumbent will create, develop and implement action plans, using Company systems that ensure the profitability of the Staff; as well as each individual Representative under the supervision of this position.
 
The incumbent will manage numbers, goals, objectives and activities for results.  He/she will observe the Company’s rules and instructions on keeping records and filing reports concerning sales and collections.  The incumbent will supervise the assigned Representatives’ service activities in order to achieve Company standards.
 
The incumbent will work with the District Manager to ensure that the Field Office operates within budget.  The incumbent will treat Company funds conscientiously and will spend allocated funds only when it is cost justified.  The incumbent will search for ways to cut costs in order to make the Field Office more profitable and will follow all Company rules and procedures when disbursing Company funds.
 
The incumbent must be involved in weekly joint field work with the Representatives who report directly to him/her.  This will involve observation and generation of assisted sales. The incumbent will set Staff Objectives; interpret those Objectives in terms of observable, controllable activities which can be monitored on a weekly basis; identify sales, service, or business management weaknesses which can then be addressed directly through leadership and/or training.  
 
The incumbent will ensure that quality service is provided to policyholders in a professional, timely, and courteous manner. The incumbent will professionally represent Monumental Life in the local industry organizations listed above.  Active participation in community and civic organizations is also recommended. The incumbent will maintain, and make every effort to enhance, good public relations with policyholders, the community, the industry, and Home Office.
 
Qualifications
  • High school diploma required. Some college and/or undergraduate degree in a business related field (i.e., management, finance, marketing, business administration, etc.) preferred.
  • Life and Health license required.
  • 3 – 5 years’ experience in an insurance sales environment required.
  • Prior management experience in an insurance sales environment preferred.
  • Excellent oral and written communication skills required.
  • Able to work with people in such a manner as to build high morale and group commitments to goals and objectives.  
 
 

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