ZipRecruiter

Log In

1

Collections Associate Jobs in Florida (NOW HIRING)

Cna

Billing & Collections Coordinator, Legal

Lake Mary, FL · Hybrid

$16 - $21.75/hr

An Associate's Degree (two-year program) or equivalent. * Typically a minimum of two years related experience in Surety, collections, or accounts receivables. #LI-Hybrid #LI-DM1 CNA is committed to ...

CFS

Collections Analyst

Boca Raton, FL

$50K - $60K/yr

Collections Analyst Location: Boca Raton, FL Salary Range: $50,000-$60,000 About the Collections ... Bachelor's or Associates degree in accounting, finance, business, or related field preferred. * 1 ...

CFS

Collections Analyst

Boca Raton, FL

$50K - $60K/yr

Collections Analyst Location: Boca Raton, FL Salary Range: $50,000-$60,000 About the Collections ... Bachelor's or Associates degree in accounting, finance, business, or related field preferred. * 1 ...

CFS

Collections Analyst

Boca Raton, FL · On-site

$50K - $60K/yr

Collections Analyst Location: Boca Raton, FL Salary Range: $50,000-$60,000 About the Collections ... Bachelor's or Associates degree in accounting, finance, business, or related field preferred. * 1 ...

Inktel

Medi-Drive Aetna

Long Key, FL

$17/hr

If you are passionate about helping people, prefer evening shifts and love working from home , this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service ...

ASCENSUS

Director, Billing & Collections

Tampa, FL

Indirect leadership responsibility for associates processing billing, invoicing, and collections activities. * Responsible for talent development, performance management, and best-practice sharing ...

New

Inktel

Medi-Drive Aetna

Long Key, FL

$17/hr

If you are passionate about helping people, prefer evening shifts and love working from home , this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service ...

TBO Bank

Collections Specialist

Tampa, FL

$18 - $20/hr

Collections Specialist Classification: Hourly, non-exempt Position Type: Full Time Reports to ... High school diploma or GED required; associate or bachelor's degree in finance, business, or a ...

CNA

Billing & Collections Coordinator

Lake Mary, FL · On-site

$35K - $65K/yr

... collections, etc. to resolve issues and disputes. * Owns all internal actions, including follow ... Associates Degree or equivalent. * Typically a minimum two years of relevant experience. #LI-DM1 ...

Probo Medical

Collections Specialist-Part Time

Tampa, FL · On-site

$17.50 - $23.50/hr

SUMMARY The Collections Specialist position for Probo Medical, LLC is responsible for ensuring that ... Associate's degree or a combination of education and relative experience * Proven experience as a ...

next page

Showing results 1-20

People also search for

All JobsCollections Associate JobsCollections Associate Jobs in Florida

Collections Associate information

See Florida salary details

$8

$15

$22

How much do collections associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for collections associate in Florida is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Florida? The most popular types of Collections jobs in Florida are:
What are popular job titles related to Collections Associate jobs in Florida? For Collections Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collections Associate jobs in Florida look for? The top searched job categories for Collections Associate jobs in Florida are:
What cities in Florida are hiring for Collections Associate jobs? Cities in Florida with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Florida as of May 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $32,096 per year, or $15.4 per hour.
Collections Rep II

Collections Rep II

Chesapeake Utilities

Fernandina Beach, FL • Hybrid

$39.75K - $66.25K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Chesapeake Utilities rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

COLLECTIONS REPRESENTATIVE IILocation: Hybrid within any of our propane regions (DE, PA, MD, VA, NC, FL)

This position requires knowledge of billing and collection processes and is responsible for processing customer credit inquiries, approving credit terms and evaluating past due customer accounts in an effort to reduce aging receivable balances.  To enhance best practices and ensure our customers receive exceptional customer service, this position will establish, implement and monitor credit and collections activities, policies and procedures.  Additionally, this position is expected to provide timely and accurate information to internal and external customers, provide administrative support and training to other departments.

What you’ll be working on…  

  • Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit Billing Act, and state and federal laws and regulations applying to credit and collection activities
  • Weekly/Monthly review, analysis to identify customer accounts to be sent to the collection agency
  • Monitor and analyze accounts receivable reporting to identify and prioritize necessary actions, corrections or communications
  • Evaluate and execute follow-up if further action is required
  • Address delinquent accounts in an ethically responsible manner by balancing the customer experience with minimizing loss
  • Protect confidential information and exercise fairness when dealing with people
  • Prepare, analyze and distribute daily, weekly and monthly reports that track the effectiveness of the collection process
  • Document and maintain credit and collections processes and procedures manual
  • Provide support, assistance and guidance to district offices
  • Responsible for automated outbound calling process, notifying customers of past due balances and potential disconnection
  • Process weekly/monthly collection agency and automated calling service payments
  • Review, monitor and execute on account bad debt write-offs
  • Partner with collection agency regarding accounts for which legal action will be taken
  • Negotiate settlements on bankruptcies when applicable and follow through with necessary adjustments and notations on the account
  • Refer/assist customers to public energy assistance programs when applicable
  • Drive all collection activities outside the district responsibilities
  • Promote and demonstrate the importance of understanding customer needs and concerns while maintaining a professional attitude and appearance
  • Demonstrate appropriate decision making related to deposits, payment arrangements, collections and other billing and/or customer service related issues
  • Search for and present ideas to improve processes and procedures that maintain accuracy while improving efficiency and production
  • Participate in process improvement projects and support the team in implementing changes
  • Perform duties in a self-directed manner
  • Perform necessary duties in the absence of the manager
  • Support the goals and objectives of the respective business unit and the Company’s vision and mission
  • Establish a good working relationship with other Company departments as well as organizations outside of the Company
  • Perform all other duties as assigned by:
    • Director of Administration
  • Act, and state and federal laws and regulations applying to credit and collection activities

Who you are...

Education:  Associates Degree required or 1+ years of work experience

Related Experience:  

  • At least two (2) years of credit and collections experience preferred
  • Experience with, but not limited to, ADDs and Excel is preferred
  • Knowledge of policies and procedures pertaining to the Company and the propane industry
  • Excellent written and oral communication skills
  • Strong organizational, interpersonal, problem solving and time management skills
  • Must be flexible, detail oriented and have the ability to juggle several job functions simultaneously
  • Must be a team player with a willingness to assist with special assignments
  • Requires the ability to adapt to change and learn new technologies, equipment and software upgrades

What makes us great

At the heart of our Company is a dedication to delivering energy that drives progress.  We put people first, work to keep them safe and build trusting relationships. 

Benefits/what’s in it for you?

-Flexible work arrangement

-Competitive base salary

-Fantastic opportunities for career growth

-Cooperative, supportive and empowered team atmosphere  

-Annual bonus and salary increase opportunities

-Endless wellness initiatives and community events 

-Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!

-Paid time off, holidays and a separate bank of sick time!

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com.

Apply