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Collection Jobs in Michigan (NOW HIRING)

RDSolutions

Field Collection Specialist - 57078

Clare, MI · On-site

$13.73 - $18/hr

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...

RDSolutions

Field Collection Specialist - 55717

Ionia, MI · On-site

$13.73 - $18/hr

Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...

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$8

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How much do collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for collection in Michigan is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.10 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Michigan? The most popular types of Collection jobs in Michigan are:
What are popular job titles related to Collection jobs in Michigan? For Collection jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Michigan look for? The top searched job categories for Collection jobs in Michigan are:
What cities in Michigan are hiring for Collection jobs? Cities in Michigan with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Michigan as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,321 per year, or $17.5 per hour.
Executive Assistant/Human Resources/Data Collection Specialist

Executive Assistant/Human Resources/Data Collection Specialist

Stockbridge Community Schools

Stockbridge, MI

$38K - $48K/yr

Full-time, Contractor

Posted 11 days ago

Job description

Executive Assistant/Human Resources/Data Collection Specialist
Stockbridge Community School District, Stockbridge, Michigan
POSTING DATE: December 19, 2025
SUMMARY: Stockbridge Community School District is seeking an Executive Assistant/Data Collections Specialist to provide support for the Superintendent, Board of Education and payroll department performing various human resource functions, oversee PowerSchool student information system, assisting with payroll duties, manage data collection, processing and reporting in accord with district policy and state and federal requirements. This position reports to the superintendent and is a 52-week contract.
QUALIFICATIONS: Bachelor's degree or equivalent experience, and accounting background preferred. Experience working in a public-school setting and knowledge of principles and practices associated with State databases such as, MSDS, REP, EEM and GAD, preferred. Knowledge of PowerSchool student information system is helpful. History of being self-directed and self-motivated. Ability to work cooperatively in a team environment. Proficient communication and language skills, both written and verbal. Excellent technology skills and attention to detail with the ability to quickly assimilate data and provide thoughtful reports and recommendations. Advanced technology skills including Google and Microsoft Office products, specifically, word and excel.
PRIMARY RESPONSIBILITIES: The successful candidate will be responsible for day-to-day Central Office functions including Assisting the Superintendent, Board of Education, payroll department and district administrators by performing secretarial and other duties. As well as, performing general HR functions, assisting the Business Office staff with processing new hires, setting up benefits, processing workman's comp and COBRA. Overseeing data collection, processing and reporting of clock hours, general collection, REP, TSDL, GAD, Section 25e and SID through CEPI. Acting as lead administrator for PowerSchool, including performing all necessary functions throughout the year that are needed to maintain the system and roll it over to the next school year. Completes other duties as assigned by the Superintendent.
COMPENSATION - Salary and benefits will be negotiated commensurate with experience and qualifications. Salary range $38,000 to $48,000.
DEADLINE - Applications will be collected until filled.
Candidates interested in submitting an application for the above position should apply at https://jobs.redroverk12.com/org/stockbridgemi with Superintendent Brian Friddle.
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