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Collection Jobs in Kalamazoo, MI (NOW HIRING)

TSMG

Mapping Data Collection Driver

Kalamazoo, MI

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview We are seeking reliable and safety-focused professional drivers to support a ...

TSMG

Mapping Data Collection Driver

Kalamazoo, MI

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview We are seeking reliable and safety-focused professional drivers to support a ...

FlavorSum LLC

Accounts Receivable Clerk

Kalamazoo, MI

$17 - $21.50/hr

Escalate collection issues and significant delinquent accounts to management as appropriate. * Assist with establishing and maintaining customer credit files and supporting credit evaluations.

FlavorSum LLC

Accounts Receivable Clerk

Kalamazoo, MI · On-site

$18 - $22.75/hr

Escalate collection issues and significant delinquent accounts to management as appropriate. * Assist with establishing and maintaining customer credit files and supporting credit evaluations.

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See Kalamazoo, MI salary details

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How much do collection jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for collection in Kalamazoo, MI is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Kalamazoo, MI?

The most popular types of Collection jobs in Kalamazoo, MI are:

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For Collection jobs in Kalamazoo, MI, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Kalamazoo, MI look for?

The top searched job categories for Collection jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Collection jobs?

Cities near Kalamazoo, MI with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Kalamazoo, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,314 per year, or $18.9 per hour.

Mapping Data Collection Driver

TSMG

Kalamazoo, MI

Full-time

Re-posted 6 days ago

Job description

Company description
 
Service Measure (SM) is a field data collection company founded in 2013 in New York. 
 
We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
 
Role Overview
We are seeking reliable and safety-focused professional drivers to support a large-scale mapping data collection project. Drivers will operate client-provided vehicles equipped with specialized mapping equipment to collect high-quality street-level data across assigned zones. This role requires strong driving skills, technical awareness, and the ability to work independently while coordinating closely with field coordinators.
 
Travel and extended assignments away from home (hotel-based work) are required.
Key Responsibilities:
  • Safely operate client-provided vehicles equipped with mapping and data collection equipment
  • Collect mapping data within assigned zones efficiently and in compliance with project guidelines
  • Handle and protect all client-provided vehicles, devices, and equipment
  • Maintain vehicle and equipment cleanliness and basic upkeep
  • Research and identify safe local parking locations to ensure vehicle and equipment security
  • Securely park, cover, and safeguard the vehicle daily at designated locations
  • Report and handle incidents, including traffic accidents and public interactions, in a professional manner
  • Coordinate daily activities, assignments, and issue resolution with the Camp Coordinator
  • Communicate technical, mechanical, or operational issues promptly
  • Meet daily and weekly delivery targets in collaboration with project coordinators
  • Travel long distances as required and work in "hotel mode" during assignments
  • Maintain accurate inventory and device logs in the designated system or application
Requirements:
  • Minimum 5 years of driving experience
  • At least 2 years of professional driving experience (e.g., taxi, delivery, logistics, courier)
  • Good English
  • Experience driving larger vehicles (vans, trucks) is strongly preferred
  • Defensive, calm, and safety-oriented driving style
  • Comfortable driving in high-traffic and stressful conditions (e.g., rush hour)
  • Familiarity with GPS devices and navigation tools
  • Good knowledge of local roads, neighborhoods, and traffic patterns in the working country
  • Polite, professional, and respectful demeanor when interacting with the public
  • Basic technical and mechanical knowledge (e.g., changing tires, reading vehicle gauges)
Additional Skills & Attributes:
  • High sense of responsibility and attention to detail
  • Ability to follow operational procedures and safety guidelines
  • Strong time management and reliability
  • Comfortable working independently in the field
  • Willingness to travel and stay on assignment for extended periods
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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