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Collection Representative Jobs in Nevada (NOW HIRING)

BradyPLUS

AR/Collections Specialist

Las Vegas, NV · On-site

$19.25 - $24.50/hr

... collection of accounts receivable by coordinating payment collection and servicing of customer ... • Inform Sales Representatives of account status, discrepancies, etc. • Work with other ...

Goldenent

Guest Service Representative

Las Vegas, NV · On-site

$13 - $15.75/hr

As a Guest Service Representative, you are the welcoming face of our organization and play a vital ... collection, with accuracy and professionalism. Your attentiveness and friendly demeanor ensure ...

Mission Hospital

Patient Representative

Las Vegas, NV

$16.65 - $24.14/hr

... insures collection of necessary insurance / demographic information Completes Daily Balance ... our Patient Representative opening. We promptly review all applications. Highly qualified ...

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How much do collection representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for collection representative in Nevada is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Representative, and why are they important?

To thrive as a Collection Representative, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and phone systems is typically required. Persistence, empathy, and professionalism help build rapport with customers and navigate difficult conversations. These skills are crucial for recovering outstanding debts while maintaining positive customer relationships and upholding company reputation.

How does a Collection Representative typically collaborate with other departments to resolve account issues?

Collection Representatives frequently work alongside customer service, billing, and sometimes sales teams to gather accurate account information and address customer concerns. Effective collaboration ensures that payment disputes or account discrepancies are resolved promptly, improving the likelihood of successful collections. Open communication with these departments helps Collection Representatives provide tailored solutions to customers, which can both recover outstanding balances and maintain positive client relationships.

What are Collection Representatives?

Collection Representatives are professionals responsible for contacting individuals or businesses to collect payments on overdue accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment arrangements, updating account information, and advising customers on payment options. Collection Representatives must adhere to federal and state regulations regarding debt collection practices while maintaining a professional and empathetic approach.

What is the difference between Collection Representative vs Credit Analyst?

AspectCollection RepresentativeCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes relevant certificationsBachelor's degree in finance, accounting, or related field; certifications like CFA are common
Work EnvironmentCall centers, offices, or remote work; focus on debt recoveryBanking or financial institutions; analyzing credit data and risk
Employer & Industry UsageFinancial services, collection agencies, banksBanks, lending companies, financial institutions
Search & Comparison IntentUnderstanding debt collection rolesAssessing creditworthiness and risk analysis

While both roles operate within the financial sector, Collection Representatives focus on recovering unpaid debts through communication with customers, often requiring strong interpersonal skills. Credit Analysts evaluate financial data to determine credit risk, requiring analytical skills and relevant certifications. The roles differ in responsibilities, work environment, and required credentials, but both are essential in financial services.

More about Collection Representative jobs
What are popular job titles related to Collection Representative jobs in Nevada? For Collection Representative jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Collection Representative jobs in Nevada look for? The top searched job categories for Collection Representative jobs in Nevada are:
What are popular job titles related to Collection Representative jobs in NV? For Collection Representative jobs in NV, the most frequently searched job titles are:
Collection Representative jobs near you
Infographic showing various Collection Representative job openings in Nevada as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,507 per year, or $19.5 per hour.
30-Day Collections Representative

30-Day Collections Representative

Westlake Financial Services - Corporate

Las Vegas, NV • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

WESTLAKE WARRIOR | Early to Mid Stage Collections
Las Vegas, NV| On-site

Why Westlake?
  •  Base Pay:
    •  $17.00 per hour plus bonus potential of up to $3,000 monthly based on individual and team performance.
  •  Tiered Retention Bonus:
    •  Receive $500 upon completion of 3 months from the start date.
    •  An additional $500 upon completion of 6 months from the start date.
  • *Incentive:
    • If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
    • * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.
What You’ll Do:

As a Collections Representative, you’ll play an important role in helping customers get back on track with their accounts while supporting Westlake Financial’s success. You’ll use technology, communication, and problem-solving skills to assist customers who are 31+ days past due and help prevent loan losses through smart, compassionate collection efforts.

  • Handle inbound and outbound calls — providing friendly, professional support and following company policies and procedures.

  • Reach out to customers to set up payments or create plans to resolve past-due accounts.

  • Negotiate fair payment solutions while meeting performance and productivity goals.

  • Keep detailed and accurate notes on all customer interactions and account actions.

  • Listen actively and communicate clearly with customers, teammates, and management to resolve concerns and ensure a positive experience.

  • Use skip-tracing tools to locate customers or collateral when needed.

  • Review accounts for repossession when necessary, following company guidelines and mitigating factors.

  • Work toward department goals by helping reduce delinquency rates and maintaining quality and compliance standards.

  • Manage a high volume of calls in a fast-paced, supportive team environment.

  • Protect confidential information related to customers, accounts, and company operations.

What We’re Looking For:

  • Strong communication and negotiation skills with a professional phone presence.

  • Flexible schedule — open to working overtime and weekends when needed.

  • Able to multitask and stay organized in a fast-paced environment.

  • Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA).

  • Proficient with computers — comfortable with data entry, web-based applications, and Microsoft Excel & Outlook.

  • Excellent telephone etiquette and ability to connect with customers respectfully.

  • Team player with a positive attitude and dependable work ethic.

  • At least one year of consumer collections experience in a high call-volume, auto-dialer environment.

  • Knowledge of collections and repossession processes — auto collection experience preferred.

  • High school diploma or equivalent required.

FULL-TIME BENEFITS

  • Medical, Dental, and Vision benefits 
  • Life Insurance and Long-term disability plans 
  • Flexible Spending Account 
  • 401K matching 
  • Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching 
  • Wellness Programs 
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
  • Career Path Opportunities 
  • Discounts on Parks, Museums, Movie Tickets, and Attractions 
  • Annual Flu Shot
  • Paid Vacations Days 
  • Paid Sick days 
  • Paid holidays 
  • HGym (available in our Los Angeles, CA & Dallas,TX office) 
  • Rental Car Discounts, Dell Member Purchase Program 
  • UKG Wallet 

ABOUT US

Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.  

Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B.  We have business relationships in all 50 states, including Puerto Rico.  We are looking to acquire talented individuals as we expand our market share.  Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. 

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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