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Collection Manager Jobs in Philadelphia, PA (NOW HIRING)

Capital Seaboard

Collection Specialist

Gibbstown, NJ · On-site

$55K - $60K/yr

Follows procedures for collection, notification and resolution of their assigned Accounts ... Ability to meet deadlines, prioritize and manage workload. * Ability to problem solve and negotiate ...

Chefs' Warehouse

Collection Specialist

Gibbstown, NJ · On-site

$55K - $60K/yr

Follows procedures for collection, notification and resolution of their assigned Accounts ... Ability to meet deadlines, prioritize and manage workload. * Ability to problem solve and negotiate ...

The Chefs' Warehouse

Collection Specialist

Gibbstown, NJ · On-site

$55K - $60K/hr

Follows procedures for collection, notification and resolution of their assigned Accounts ... Ability to meet deadlines, prioritize and manage workload. * Ability to problem solve and negotiate ...

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Collection Manager information

See Philadelphia, PA salary details

$30.3K

$57.4K

$106.5K

How much do collection manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for collection manager in Philadelphia, PA is $57,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Philadelphia, PA?

The most popular types of Collection jobs in Philadelphia, PA are:

What are popular job titles related to Collection Manager jobs in Philadelphia, PA?

For Collection Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Philadelphia, PA look for?

The top searched job categories for Collection Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Collection Manager jobs?

Cities near Philadelphia, PA with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,387 per year, or $27.6 per hour.

Collection Specialist

Capital Seaboard

Gibbstown, NJ • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Monitor Accounts Receivable aging and follow up on past due accounts.

  • Contact customers via phone and email to resolve billing and credit issues and negotiate payment plans.

  • Research and process customer claims, returns, and payments, and provide weekly reports to the team.

Job description

About The Chefs' Warehouse
The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.
Mission: The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs.
Our C.H.E.F.S. Values:
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)
Position Summary: Under general direction of the Team Lead for the region, the Credit & Collections AR Specialist calls for overall maintenance, collection and follow-up of accounts receivable records.
What you'll do:
  • Under the direction of the Team Lead, monitors Accounts Receivable aging through ARM(Accounts Receivable Management System) for past due accounts.
  • Contacts past due customers via phone and email daily.
  • Resolves Billing and Customer Credit issues.
  • Negotiates payment plans as needed with the appropriate approvals.
  • Maintains customer profiles and ensures accurate information received from sales team and forwarded to the setup Teams to record into the designated ERP.
  • Obtains and emails requested Invoices, POD's and customer Credit Memo(s).
  • Research and processes customer claims of invoice payment.
  • Research returns payment items such as NSF and declines.
  • Answers AR phone/email inquiries and follows up.
  • Under the direction of the Team Lead provides guidance, as required, to the cash applications team for proper application of customer payment(s).
  • Follows procedures for collection, notification and resolution of their assigned Accounts Receivable portfolio.
  • Assists with special projects as required.
  • Provide weekly reporting to the Team Lead and the Sr. Director as needed.
  • Processes online payments as needed.
  • Perform other job-related duties as assigned.

About you:
  • Associate's degree in accounting or comparable work experience.
  • Professional, Courteous and clear with internal and external customers.
  • 2 years of experience in accounts receivable, preferably in the food industry.
  • Canopy/Aspen ERP or similar systems experience preferred.
  • Must possess intermediate to proficient excel skills.
  • Organized and detailed.
  • Ability to multitask and be flexible.
  • Ability to meet deadlines, prioritize and manage workload.
  • Ability to problem solve and negotiate as needed.
  • Must possess strong follow up skills.

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.
Perks & Benefits:
  • Paid Vacations, Paid Holidays
  • Health, Dental and Medical Benefits
  • Weekly pay
  • Life Insurance
  • 5% above cost for our high-quality food products
  • Employee discounts for travel and events
  • 401k
  • Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.

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