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Collection Manager Jobs in Birmingham, AL (NOW HIRING)

Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management. * Recruit, supervise, train, and assign job responsibilities to ...

Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management. * Recruit, supervise, train, and assign job responsibilities to ...

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Collection Manager information

See Birmingham, AL salary details

$29.1K

$55K

$102.2K

How much do collection manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for collection manager in Birmingham, AL is $55,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $61,400.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are the most commonly searched types of Collection jobs in Birmingham, AL?

The most popular types of Collection jobs in Birmingham, AL are:

What are popular job titles related to Collection Manager jobs in Birmingham, AL?

For Collection Manager jobs in Birmingham, AL, the most frequently searched job titles are:

What cities near Birmingham, AL are hiring for Collection Manager jobs?

Cities near Birmingham, AL with the most Collection Manager job openings:

Infographic showing various Collection Manager job openings in Birmingham, AL as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,033 per year, or $26.5 per hour.

Hotel Front Office Manager- Elyton, Autograph Collection By Marriott

The Elyton

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Office Manager!
Lead front office activities of hotel and proactively look for opportunities to create memorable experiences for our guests! Responsible for driving excellent guest service results and assisting guests with aspects of their stay, reservation and room assignment activities including various requests and inquiries. Ensure team members are provided training, support and tools to take care of our guests. Their expertise will focus on maximizing profits, developing and retaining employees and exceeding guest expectations.

BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Scheduling of guest services front desk representatives, night audit staff and breakfast attendants (as applicable)
  • Fulfill shift(s) as Manager on Duty as assigned.
  • Hands on approach to leading the Guest Services team.
  • Maintains staffing levels of the department.
  • Maintains supplies and inventory controls for the Front Office and Pantry.
  • Provide management support and coverage in other areas of hotel (as needed)
  • Review all schedules, ensuring all issues are identified and addressed
  • Conduct guest services meetings and ensure employees are kept informed
  • Be very familiar with the hotel computer system for training maintenance and trouble shooting.
  • Complete credit check daily.  Adhere to all Systems amp; Controls of the Front Office and appropriate areas of responsibilities.
  • Assure knowledge and training of Marketing Programs of company and hotel.
  • Recruit, manage, and train, Front Office Team
  • Train front desk/guest services, night audit staff on all Company and Brand standard programs
  • Train front desk/guest services, night audit, staff on rewards programs and requirements
  • Maximize room occupancy at best rates.
  • Establish consistent Standard Operating Procedures
  • Ensure staff is in compliance with Company Appearance and Grooming standards.
  • Assigns duties and shifts to team members and observes performances to ensure adherence to hotel policies and established operating procedures.
  • Review guest experience scores; review scores with staff; make recommendations for improvement
  • Ensure that the staff is in proper uniform including name tags and in good condition
  • Respond to all guest inquiries, complaints and special requests.
  • Create work environment where staff are motivated, productive and positive
  • Track all of corporate accounts
  • May be required at any time to assume the job duties of the Front Desk Clerk or any other position which is directly supervised by this position.
  • Comply with hotel security, fire regulations, and all health/safety regulations and legislation
  • Oversee smooth operation of breakfast service (as applicable)

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
  • Previous experience as a front desk, guest service supervisor or manager preferred
  • Must have excellent leadership and organizational skills.
  • Must have excellent customer service skills
  • Must have excellent verbal and written communication skills
  • Must be familiar with Microsoft Office
  • Must be familiar with operation of office equipment e.g.- copier, printer, facsimile machine, telephone etc.
  • Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Must be able to work without constant supervision.
  • Required to work desk shifts as needed

PHYSICAL DEMANDS:
  • Ability to stand for the entire scheduled shift.
  • While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
  • May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
  • High school education required. Some college Some college preferred.
  • Minimum one (1) year in a management role in a hotel required.
  • Must be able to effectively lead a team
  • Knowledge of and ability to operate personal computers and various property specific applications.
  • Ability to read and speak English fluently. Second or multiple languages are a plus.
  • Ability to perform under pressure.

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