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Credit Collections Associate Jobs in Birmingham, AL

TERRACON

Regional Finance Coordinator

Hoover, AL · On-site

Associate's degree with a minimum of 2 years' related experience. Or in lieu of a degree, a minimum ... Collections * Perform routine collections efforts which could include phone calls or emails.

U.S. Navy

RETAIL SERVICES SPECIALIST

Birmingham, AL

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Birmingham, AL · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Birmingham, AL

Credit Collections Associate information

See Birmingham, AL salary details

$18

$21

$25

How much do credit collections associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for credit collections associate in Birmingham, AL is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $22.74 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Birmingham, AL?

The most popular types of Credit Collections jobs in Birmingham, AL are:

What are popular job titles related to Credit Collections Associate jobs in Birmingham, AL?

For Credit Collections Associate jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Birmingham, AL look for?

The top searched job categories for Credit Collections Associate jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Credit Collections Associate jobs?

Cities near Birmingham, AL with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,617 per year, or $21.9 per hour.

Sales Associate - Diamonds Direct Birmingham, AL

Signet Jewelers

Birmingham, AL • On-site

$14 - $16.25/hr

Full-time

Re-posted 7 days ago

Signet Jewelers rating

6.9

Company rating: 6.9 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

16th of 30 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.
Key Responsibilities:
  • Customer Service Excellence: Provide top-notch service by always prioritizing the customer's needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
  • Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
  • Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
  • Sales Process: Manage the sales process with a focus on what's best for the customer, including detailed follow-through after the sale.
  • Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
  • Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What's in it for You?
  • Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
  • Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
  • Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements:
  • Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
  • Availability: Must be able to work Saturdays, as it is a peak day for sales.
  • Skills:
    • Strong focus on customer service and relationship-building.
    • Well-organized with a keen eye for detail.
    • Professional demeanor and appearance.

If you are passionate about luxury jewelry, thrive in a dynamic and supportive environment, and are dedicated to providing exceptional customer experiences, we invite you to apply and join the Diamonds Direct family.
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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