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Co Op Customer Service Jobs in Indiana (NOW HIRING)

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Co Op Customer Service information

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How much do co op customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for co op customer service in Indiana is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.58 per hour, depending on experience, location, and employer.

What is a Co Op Customer Service?

Co Op Customer Service roles involve assisting customers in a cooperative store or business, handling inquiries, resolving issues, processing transactions, and ensuring a positive shopping experience. Employees in these positions often work at the front line, helping customers with product information, returns, and membership questions. Good communication and problem-solving skills are essential, as is familiarity with the cooperative's values and services. These roles can be a great entry point into retail or customer service careers, offering hands-on experience in a community-focused environment.

What are common challenges faced by Co Op Customer Service representatives, and how can they be managed?

Co Op Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex customer inquiries, and managing time efficiently between tasks. Balancing the needs of multiple customers while maintaining a positive attitude can be demanding, especially during peak periods. Effective management of these challenges involves strong organizational skills, active listening, and utilizing support from team members and supervisors. Regular training and open communication within the team also help representatives stay updated on procedures and maintain high service standards.

What is the difference between Co Op Customer Service vs Customer Support Representative?

AspectCo Op Customer ServiceCustomer Support Representative
CredentialsHigh school diploma or equivalent; some roles may prefer ongoing educationHigh school diploma; technical certifications optional
Work EnvironmentRetail stores, call centers, or online platformsCall centers, online chat, or technical support settings
Employer & IndustryRetail, telecommunications, service industriesTechnology, software, telecommunications
Search & Comparison IntentEntry-level, seasonal, or internship rolesCustomer issue resolution, technical support

Both roles involve assisting customers, but Co Op Customer Service positions often serve as entry-level or internship roles within retail or service industries, focusing on general customer interactions. Customer Support Representatives typically handle technical or product-specific issues, often in tech or software sectors. While credentials and work environments overlap, the main difference lies in the industry focus and job scope.

What skills and qualifications are needed to thrive as a Co Op Customer Service representative?

To thrive as a Co Op Customer Service representative, you need strong communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and point-of-sale (POS) software is typically required. Patience, problem-solving, and a friendly attitude help employees build positive relationships with customers and handle complaints effectively. These skills ensure customer satisfaction, smooth daily operations, and a positive store environment.
What are the most commonly searched types of Customer Service jobs in Indiana? The most popular types of Customer Service jobs in Indiana are:
What are popular job titles related to Co Op Customer Service jobs in Indiana? For Co Op Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Co Op Customer Service jobs in Indiana look for? The top searched job categories for Co Op Customer Service jobs in Indiana are:
What cities in Indiana are hiring for Co Op Customer Service jobs? Cities in Indiana with the most Co Op Customer Service job openings:
Co Op Customer Service jobs near you
Infographic showing various Co Op Customer Service job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,929 per year, or $18.7 per hour.

2026 Fall Co-Op Technical Services

Simtra BioPharma Solutions

Bloomington, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization.
Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines - which are all directly injected into patients worldwide. As such, there is a strong emphasis on quality and continuous improvement at Simtra. We hold ourselves to the highest quality and regulatory standards.
While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging. Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide.
Why join Team Simtra?Because we:
Make it HAPPEN - We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers.
Make it TOGETHER - We work as one, respecting each voice and tapping into our unique strengths across teams-so we can solve problems in new ways.
Make it RIGHT - We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members.
Make it COUNT - We take pride in our day-to-day work, knowing the impact we make - taking on challenges big and small to improve patient health.
Simtra is seeking highly motivated undergraduate or graduate students for our Fall Co-op Program. We look for diverse students with inquisitive minds and the desire to challenge themselves. Our Co-op students work closely with industry professionals and learn quickly how to problem solve on real-world projects that contribute to clinical research and manufacturing processes. In addition to on-the-job experience, we offer learning sessions with top leadership, site visits to local projects and social events.
The Opportunity:
Technical Services is a team of experienced pharmaceutical professionals responsible for the technical onboarding and process development of new drug product projects at Simtra. This includes designing the process(es) required for the new project.
The responsibilities:
The Co-op will work on the following projects:
  • Assisting in technical transfer process for new filling line clients
  • Providing technical transfer support in bringing new building, assets online
  • Drafting of CAD files to develop new prep drawing assemblies
  • Completing client technical service studies
  • Developing framework for collaborative resources within new building

Required qualifications:
  • Pursuing a BS or MS degree in Science or Engineering
  • Strong understanding and experience working with CAD
  • Advanced proficiency in MS Office Suite (Word, Excel, PowerPoint)
  • Highly motivated, self-driven individual with passion working within pharmaceutical industry
  • Ability to work either independently or collaboratively in a team environment
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment

In return, you'll be eligible for[1]:
  • Day One Benefits
    • Medical & Dental Coverage
    • Flexible Spending Accounts
    • Life and AD&D Insurance
    • Supplemental Life Insurance
      • Spouse Life Insurance
      • Child Life Insurance
    • 401(k) Retirement Savings Plan with Company Match
    • Time Off Program
      • Paid Holidays
      • Paid Time Off
      • Paid Parental Leave and more
    • Adoption Reimbursement Program
    • Education Assistance Program
    • Employee Assistance Program
    • Community and Volunteer Service Program
    • Employee Ownership Plan
  • Additional Benefits
    • Short and Long-Term Disability Insurance
    • Voluntary Insurance Benefits
      • Vision Coverage
      • Accident
      • Critical Illness
      • Hospital Indemnity Insurance
      • Identity Theft Protection
      • Legal and more
    • Onsite Campus Amenities
      • Workout Facility
      • Cafeteria
      • Credit Union

[1] Current benefit offerings are in effect through 12/31/26
Disclaimer
This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job. It may not be inclusive of all the duties and responsibilities of the job. Simtra reserves the right to make modifications based on business requirements.
Equal Employment Opportunity
Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Data Privacy
To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy: https://simtra.com/privacy-policy/

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