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Cluster Manager information

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$29K

$104.6K

$118K

How much do cluster manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for cluster manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Cluster Manager vs Operations Manager?

AspectCluster ManagerOperations Manager
CredentialsBachelor's degree in business, management, or related field; certifications like PMP are commonBachelor's degree in business, management, or related field; certifications like PMP are common
Work EnvironmentOversees multiple locations or units within a region or sectorManages daily operations within a specific department or facility
Industry UsageCommon in retail, healthcare, logistics, and hospitality sectorsWidely used across various industries including manufacturing, retail, and services

While both roles involve management responsibilities, a Cluster Manager oversees multiple sites or units within a region, focusing on strategic coordination, whereas an Operations Manager concentrates on the daily functioning of a specific department or location. The roles often overlap but differ mainly in scope and scale of oversight.

How do you become a cluster manager?

To become a cluster manager, candidates typically need relevant experience in operations, logistics, or team management, often requiring a bachelor's degree in business, management, or a related field. Developing strong leadership, organizational skills, and familiarity with industry-specific tools or software can also be beneficial. Gaining experience through supervisory roles and demonstrating effective team coordination are common steps toward this position.

What is the Cluster Manager?

A Cluster Manager is a professional responsible for overseeing the operations of multiple store or facility locations within a group, ensuring efficient performance, staff management, and customer service. The role often involves coordinating teams, analyzing performance metrics, and using management tools to optimize operations.

What skills are needed to manage a cluster manager?

A cluster manager needs strong leadership, communication, and organizational skills to coordinate teams and resources effectively. Technical knowledge of data center operations, network infrastructure, and relevant tools like monitoring software is also essential, along with problem-solving abilities and the capacity to handle high-pressure situations.
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Cluster Manager jobs near you
Infographic showing various Cluster Manager job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $104,575 per year, or $50.3 per hour.

Cluster Manager | Long Island, New York

REISS

Hempstead, NY • On-site

$75K - $85K/yr

Full-time

Medical

Posted 16 days ago

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.


What's this role about?

As part of our Retail team, you'll be joining our Long Island, New York market on a full-time permanent basis as our Cluster Manager, who is responsible for ensuring the concessions within the designated area achieves targets and delivers results with commercial and operational excellence.


What you'll be doing

  • Planning the long-term concession goals across multiple locations within Macy's and Bloomingdales
  • Managing the overall concession operations and performance of various concessions
  • Leading the concession teams to deliver exceptional customer experience by ensuring a personalized and tailored service is provided
  • Managing stock levels and making key decisions about stock control to minimize loss
  • Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
  • Taking responsibility for recruitment and retaining talent
  • Conducting regular performance reviews and probation reviews


What you'll ideally bring to the role

  • You'll have previous retail management experience in a similar size operation, preferably in multi-site management
  • A passion for premium or luxury product helps, but we're open to all retail backgrounds
  • Have a proven track record of increasing overall business performance
  • Have a proven track record of delivering exceptional customer service through your team
  • Be highly visual and have excellent commercial product management skills
  • Be able to flex between the customer service, operational, technical and visual elements of the role
  • Be confident working under pressure and thrive in a fast-paced retail environment
  • Be self-motivated, focused and driven to achieve team and individual goals
  • Be a great people manager, able to bring the best out of your team
  • Have good written and verbal communication skills


What we'll do for you

  • Competitive pay with bonus scheme
  • Up to 80% staff discount
  • Business wear reimbursement
  • Employee assistance programs
  • Premium healthcare coverage
  • Career advancement opportunities
  • Plus, further workplace benefits


Apply now to start your story at Reiss...


#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect

We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.

Employment Type: FULL_TIME

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