1

Clinical Success Manager Jobs in Rochester, NY (NOW HIRING)

... management of assigned therapists when necessary * Perform ongoing review of high-risk cases and ... success of the program * Maintain a reduced caseload of therapy clients; complete all required ...

... management of assigned therapists when necessary * Perform ongoing review of high-risk cases and ... success of the program * Maintain a reduced caseload of therapy clients; complete all required ...

Showing results 21-40

Clinical Success Manager information

See Rochester, NY salary details

$39.5K

$78.3K

$121.4K

How much do clinical success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for clinical success manager in Rochester, NY is $78,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $87,400.00 per year, depending on experience, location, and employer.

What is the difference between Clinical Success Manager vs Clinical Account Manager?

AspectClinical Success ManagerClinical Account Manager
CredentialsHealthcare-related certifications, clinical backgroundSales or account management certifications, healthcare knowledge
Work EnvironmentHealthcare settings, client sites, hospitalsMedical device or pharmaceutical companies, client offices
Employer & IndustryHealthcare providers, biotech firmsMedical device, pharma, healthcare technology
Primary FocusEnsuring clinical success, user training, patient outcomesManaging client accounts, sales support, product adoption

The Clinical Success Manager focuses on supporting clinical outcomes and user training within healthcare settings, while the Clinical Account Manager emphasizes managing client relationships and sales. Both roles require healthcare knowledge but differ in their primary objectives and daily tasks.

How does a clinical success manager typically collaborate with clinical and technical teams to drive patient outcomes?

A Clinical Success Manager acts as a key liaison between healthcare providers and technical teams, ensuring that clinical solutions are effectively implemented and optimized for patient care. This role often involves gathering feedback from clinicians, troubleshooting workflow challenges, and translating clinical needs into actionable insights for product development or support teams. Regular collaboration includes conducting training sessions, facilitating user adoption, and monitoring clinical metrics to measure success. By maintaining open communication and fostering teamwork, Clinical Success Managers help bridge gaps and promote better health outcomes.

What are the key skills and qualifications needed to thrive as a clinical success manager, and why are they important?

To thrive as a Clinical Success Manager, you need strong clinical knowledge, experience in healthcare settings, and a background in nursing, allied health, or healthcare administration. Familiarity with electronic health records (EHR), healthcare analytics platforms, and customer relationship management (CRM) systems is typically required. Outstanding communication, problem-solving, and relationship-building skills set successful Clinical Success Managers apart. These competencies are crucial for ensuring clients achieve optimal outcomes with clinical solutions, driving adoption, and maintaining high satisfaction in dynamic healthcare environments.

What is a clinical success manager?

A Clinical Success Manager is a professional who acts as a liaison between healthcare organizations and technology or service providers to ensure the successful adoption and use of clinical solutions. They work closely with medical staff to understand their needs, provide training, and troubleshoot issues related to clinical products or services. Their primary goal is to maximize the effectiveness of clinical workflows and support improved patient outcomes. Clinical Success Managers often analyze data, gather feedback, and collaborate with multiple teams to optimize the user experience and ensure client satisfaction.
What are popular job titles related to Clinical Success Manager jobs in Rochester, NY? For Clinical Success Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Clinical Success Manager jobs in Rochester, NY look for? The top searched job categories for Clinical Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Clinical Success Manager jobs? Cities near Rochester, NY with the most Clinical Success Manager job openings:
Infographic showing various Clinical Success Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, 3% Part Time, 1% Temporary, and 9% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $78,327 per year, or $37.7 per hour.

Global Product Manager - Clinical Labs

Micro Typing Systems

Rochester, NY โ€ข On-site, Remote

$135K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The Role

At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Global Product Manager - Clinical Labs. This Global Product Manager role within the Clinical Labs Strategic Business unit is responsible for global marketing of the QuidelOrtho's Chemistry and Immunodiagnostic platforms, assays, automation and informatics.

This position is remote eligible supporting east coast working hours.

If you are located near our Rochester, NY or Raritan, NJ offices you may come in on an as needed basis.

The Responsibilities
  • Responsible for multiple product solutions, including: VITROS chemistry assays and products sourced from external partners, including the MicroTip Partnership Assay (MPA) Program of open-channel assay testing.

  • Builds business projections based on product portfolio roadmap, market assumptions and product performance expectations

  • Identifies opportunities for incremental growth and partners with global and regional marketing for execution, tracks KPIs and shares insights

  • Manages product quality, supply, and lifecycle prioritization by driving cross functional teams including R&D, Quality and Regulatory and Supply Chain to shape the evolution of the product portfolio

  • Perform other work-related duties as assigned.

The Individual

Required:

  • Education: Bachelor's degree required, MBA strongly preferred

  • Experience: Minimum of 3 years' global product management experience in medical device or diagnostics industry required

  • Excellent written and verbal communication and organizational skills

  • Proven ability to successfully influence and lead others without direct authority

  • Superior problem-solving and analytical skills.

  • Will be responsible for independently making a broad range of critical decisions.

  • Must apply sound judgment, escalating issues and decisions when necessary.

  • Strong collaboration skills and willingness to be a team player to solve problems and incorporate input from various sources.

  • Travel: Must be willing to travel up to 20% overnight

  • This position is not currently eligible for visa sponsorship

The Key Working Relationship

Internal Partners:

  • Works closely with various stakeholders to develop products and as part of life cycle management of current products. Stakeholders included but not limited to: manufacturing, operations, quality, project management, finance and leadership. Additionally, works closely with regional partners to identify customer and commercial needs as well as strategy development and execution.

External Customers:

  • Works with various partner companies to fill menu gaps and build portfolio with product offerings

The Work Environment

Hybrid office environment. Must have the discipline, organization skills, and self-motivation to work autonomously and collectively with internal team members that are office or remotely based. Travel up to 20% including airplane, automobile, or train. Some overnight travel is required. Some global travel required.

The Physical Demands

No strenuous physical activity, though occasional light lifting of files and related materials is required. 30% of time in meetings, working with team, or talking on the phone, 70% of the time at the desk on computer, doing analytical work. Minimal travel required. Travel includes airplane, automobile travel and overnight hotel.

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $135,000 USD to $150,000 USD and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at recruiting@quidelortho.com.

#LI-AC1 #LI-Remote