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Clinical Success Manager Jobs in Rochester, NY (NOW HIRING)

Aspen Dental

Clinical Director of Implants

Rochester, NY

$78K - $107K/yr

Managing Vision and Purpose- Is optimistic; can inspire and motivate vision and sense of core ... success Requirements & Qualifications * Successful completion of dental training at a four (4) year ...

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All JobsClinical Success JobsClinical Success Manager JobsClinical Success Manager Jobs in Rochester, NY

Clinical Success Manager information

See Rochester, NY salary details

$39.5K

$78.3K

$121.4K

How much do clinical success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for clinical success manager in Rochester, NY is $78,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $87,400.00 per year, depending on experience, location, and employer.

What is the difference between Clinical Success Manager vs Clinical Account Manager?

AspectClinical Success ManagerClinical Account Manager
CredentialsHealthcare-related certifications, clinical backgroundSales or account management certifications, healthcare knowledge
Work EnvironmentHealthcare settings, client sites, hospitalsMedical device or pharmaceutical companies, client offices
Employer & IndustryHealthcare providers, biotech firmsMedical device, pharma, healthcare technology
Primary FocusEnsuring clinical success, user training, patient outcomesManaging client accounts, sales support, product adoption

The Clinical Success Manager focuses on supporting clinical outcomes and user training within healthcare settings, while the Clinical Account Manager emphasizes managing client relationships and sales. Both roles require healthcare knowledge but differ in their primary objectives and daily tasks.

How does a clinical success manager typically collaborate with clinical and technical teams to drive patient outcomes?

A Clinical Success Manager acts as a key liaison between healthcare providers and technical teams, ensuring that clinical solutions are effectively implemented and optimized for patient care. This role often involves gathering feedback from clinicians, troubleshooting workflow challenges, and translating clinical needs into actionable insights for product development or support teams. Regular collaboration includes conducting training sessions, facilitating user adoption, and monitoring clinical metrics to measure success. By maintaining open communication and fostering teamwork, Clinical Success Managers help bridge gaps and promote better health outcomes.

What are the key skills and qualifications needed to thrive as a clinical success manager, and why are they important?

To thrive as a Clinical Success Manager, you need strong clinical knowledge, experience in healthcare settings, and a background in nursing, allied health, or healthcare administration. Familiarity with electronic health records (EHR), healthcare analytics platforms, and customer relationship management (CRM) systems is typically required. Outstanding communication, problem-solving, and relationship-building skills set successful Clinical Success Managers apart. These competencies are crucial for ensuring clients achieve optimal outcomes with clinical solutions, driving adoption, and maintaining high satisfaction in dynamic healthcare environments.

What is a clinical success manager?

A Clinical Success Manager is a professional who acts as a liaison between healthcare organizations and technology or service providers to ensure the successful adoption and use of clinical solutions. They work closely with medical staff to understand their needs, provide training, and troubleshoot issues related to clinical products or services. Their primary goal is to maximize the effectiveness of clinical workflows and support improved patient outcomes. Clinical Success Managers often analyze data, gather feedback, and collaborate with multiple teams to optimize the user experience and ensure client satisfaction.
What are popular job titles related to Clinical Success Manager jobs in Rochester, NY? For Clinical Success Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Clinical Success Manager jobs in Rochester, NY look for? The top searched job categories for Clinical Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Clinical Success Manager jobs? Cities near Rochester, NY with the most Clinical Success Manager job openings:
Clinical Success Manager jobs near you
Infographic showing various Clinical Success Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, 3% Part Time, 1% Temporary, and 9% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $78,327 per year, or $37.7 per hour.

Assistant Clinical Operations Manager

ALLIANCE CLINICAL LLC

Rochester, NY • On-site

$72K - $90K/yr

Full-time

Posted 6 days ago

Job description

SUMMARY:

The Assistant Clinical Operations Manager will provide support to the day-to-day of the clinic as well as manage daily operational and administrative activities. This individual is responsible for the overall operational and budgetary success of the site clinic. Additionally, the Assistant Clinical Operations Manager will play an essential role in taking direction from the Site Operations Manager, ensuring that the clinic is delivering high quality results, and efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1) Comply with all company policies, procedures and conduct.

2) Strictly adhere to confidentiality and compliance standards.

3) Build and engage clinic teams to promote teamwork and a cohesive environment.

4) Implement productivity metrics for clinic personnel and departments.

5) Work closely with the Clinical Operations Manager

6) Ensure SOPs, policies and study protocols are enforced.

7) Maintain & audit quality control of research studies, documentation and outcomes.

8) Maintain & audit site regulatory files.

9) Audit study e-source documentation to comply with study protocols.

10) Collect A/E and SAE.

11) Other tasks as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE:

1) Associate's degree in healthcare or equivalent experience, required. LPN or RN license preferred.

2) 2 years' experience in clinical research; required.

3) 3-5 years' experience in managing teams, required.

4) Proficient problem solving skills & conflict resolution.

5) Comprehensive knowledge of FDA, GCP & confidentiality.

6) Proficient in Microsoft Word, Excel and PDF.

7) Excellent verbal and written communication skills.

8) A proven ability to constantly prioritize multiple projects in a rapidly changing environment.

9) Must be comfortable with a rapid-growth company.

Language Skills

Ability to read, analyze and interpret instructions, regulations, protocols, and procedures. Ability to write reports and correspondences. Ability to effectively present information and respond to questions from groups of managers, employees, physicians and patients.

Mathematical Skills

Ability to analyze figures and amounts such as laboratory test results, statistical data and employee timecard calculations.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Travel Required:

Estimated 80% clinic work. Some travel may be required.