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Clinical Success Manager Jobs in Rochester, NY (NOW HIRING)

ClearChoice

General Manager

Rochester, NY · On-site

... success-both for your patients and your career What You'll Do ... Lead daily operations of the dental center, ensuring clinical and business excellence * Oversee ...

ClearChoice

General Manager

Rochester, NY

... success-both for your patients and your career What You'll Do ... Lead daily operations of the dental center, ensuring clinical and business excellence * Oversee ...

Clear Choice

General Manager

Rochester, NY

... success--both for your patients and your career What You'll Do ... Lead daily operations of the dental center, ensuring clinical and business excellence * Oversee ...

Ortho Clinical Diagnostics

Lead Buyer/Planner

Rochester, NY · On-site

$56K - $77K/yr

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical ... Management of non-conformances and resolution of invoicing issues are included to the scope of this ...

Ortho Clinical Diagnostics

Lead Buyer/Planner

Rochester, NY · On-site

$56K - $77K/yr

The Opportunity QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical ... Management of non-conformances and resolution of invoicing issues are included to the scope of this ...

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All JobsClinical Success JobsClinical Success Manager JobsClinical Success Manager Jobs in Rochester, NY

Clinical Success Manager information

See Rochester, NY salary details

$39.5K

$78.3K

$121.4K

How much do clinical success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for clinical success manager in Rochester, NY is $78,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $87,400.00 per year, depending on experience, location, and employer.

What is the difference between Clinical Success Manager vs Clinical Account Manager?

AspectClinical Success ManagerClinical Account Manager
CredentialsHealthcare-related certifications, clinical backgroundSales or account management certifications, healthcare knowledge
Work EnvironmentHealthcare settings, client sites, hospitalsMedical device or pharmaceutical companies, client offices
Employer & IndustryHealthcare providers, biotech firmsMedical device, pharma, healthcare technology
Primary FocusEnsuring clinical success, user training, patient outcomesManaging client accounts, sales support, product adoption

The Clinical Success Manager focuses on supporting clinical outcomes and user training within healthcare settings, while the Clinical Account Manager emphasizes managing client relationships and sales. Both roles require healthcare knowledge but differ in their primary objectives and daily tasks.

How does a clinical success manager typically collaborate with clinical and technical teams to drive patient outcomes?

A Clinical Success Manager acts as a key liaison between healthcare providers and technical teams, ensuring that clinical solutions are effectively implemented and optimized for patient care. This role often involves gathering feedback from clinicians, troubleshooting workflow challenges, and translating clinical needs into actionable insights for product development or support teams. Regular collaboration includes conducting training sessions, facilitating user adoption, and monitoring clinical metrics to measure success. By maintaining open communication and fostering teamwork, Clinical Success Managers help bridge gaps and promote better health outcomes.

What are the key skills and qualifications needed to thrive as a clinical success manager, and why are they important?

To thrive as a Clinical Success Manager, you need strong clinical knowledge, experience in healthcare settings, and a background in nursing, allied health, or healthcare administration. Familiarity with electronic health records (EHR), healthcare analytics platforms, and customer relationship management (CRM) systems is typically required. Outstanding communication, problem-solving, and relationship-building skills set successful Clinical Success Managers apart. These competencies are crucial for ensuring clients achieve optimal outcomes with clinical solutions, driving adoption, and maintaining high satisfaction in dynamic healthcare environments.

What is a clinical success manager?

A Clinical Success Manager is a professional who acts as a liaison between healthcare organizations and technology or service providers to ensure the successful adoption and use of clinical solutions. They work closely with medical staff to understand their needs, provide training, and troubleshoot issues related to clinical products or services. Their primary goal is to maximize the effectiveness of clinical workflows and support improved patient outcomes. Clinical Success Managers often analyze data, gather feedback, and collaborate with multiple teams to optimize the user experience and ensure client satisfaction.
What are popular job titles related to Clinical Success Manager jobs in Rochester, NY? For Clinical Success Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Clinical Success Manager jobs in Rochester, NY look for? The top searched job categories for Clinical Success Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Clinical Success Manager jobs? Cities near Rochester, NY with the most Clinical Success Manager job openings:
Clinical Success Manager jobs near you
Infographic showing various Clinical Success Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, 3% Part Time, 1% Temporary, and 9% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $78,327 per year, or $37.7 per hour.

Nurse Manager - Operating Room

F.F. Thompson Hospital

Canandaigua, NY

$110K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Thompson Health rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

UR Thompson Health is seeking a professionally mature, energetic, and creative individual who demonstrates leadership qualities demanded in the rapidly changing health care environment. Join our team as a Nurse Manager in the Operating Room! 

Full time - Primarily Days - Off shift and weekend management responsibilities required

Benefits:

  • Health, dental, vision insurance
  • Tuition reimbursement up to $6000/year
  • Contribution and match on Retirement Plan
  • Five weeks paid time off
  • Access to Success coaches
  • Free parking

Main Function:

  • Assists the OR Director in the daily management of the OR
  • Participates in annual staff evaluations 
  • Clinically supports the 6 ORs, including acting as the Charge nurse when needed
  • Supervises the day to day operations including coordination and communication with the Ambulatory Procedure Center, PACU, surgeons and anesthesia teams
  • Provides operational and clinical management oversight for the Operating Room
  • Along with the Director, has responsibility, authority and accountability for the clinical, financial and personnel management of the Operating Room on a 24-hour basis
  • Leads the unit in a goal directed manner, which is congruent with the nursing service, hospital and system goals and philosophies
  • Works closely with the Nursing Director and VP of Patient Care Services/ in assuring and meeting the strategic imperatives for the unit and hospital
  • Excellent customer service and clinical quality are articulated and formulated into operational plans and monitoring of outcomes
  • Responsible for fostering interdisciplinary collaborative relationships with the OR and surgical services team and the institution as a whole

Required Job Specific Competencies:

  • Professionally mature, energetic, and creative individual who demonstrates leadership qualities demanded in the rapidly changing health care environment
  • Possesses an expertise in acute care with additional knowledge base in management theory and practice
  • Previous demonstrated success in managing daily operations, budget, and personnel responsibilities is preferred
  • A willingness to learn, to take risks, and pursue excellence is necessary
  • Possess excellent verbal and written communication skills, strength in public speaking, and formal presentation skills
  • Additionally, a thorough knowledge of practice and technology to enhance practice is required
  • The Nurse Manager must be able to demonstrate the knowledge and skills necessary to provide administrative guidance and consultation to his or her Associates
  • Lives the CARES values at all times

Qualifications:

  • New York State license as a Registered Nurse
  • Mature, energetic, and creative individual who demonstrates leadership qualities. Achieves growing expertise to promote unit
  • National certification in relevant clinical specialty or nursing administration will be required within one year of eligibility

Education:

  • BSN required, MSN preferred

Experience:

  • Minimum of three (3) years’ experience with evidence of career advancement and progressive increase in responsibilities within the healthcare environment is essential
  • Recent clinical/leadership experience in the specialty area preferred

Company Culture:

Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience! Place yourself in an environment where your growth is supported, your contributions valued and your successes celebrated.

Position Salary Range: $110,000-125,000/year

Starting Pay: Based on experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply

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