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Clinical Software Trainer Jobs (NOW HIRING)

PHMC

Clinical Informatics Specialist

Philadelphia, PA · On-site

SUMMARY The Clinical Informatics Specialist's primary roles are to provide project management, software support and training for the PHMC Health Network's clinical systems, electronic medical record ...

West Virginia University Health System

Supports the design, implementation, and maintenance of software systems to meet organizational ... Additional Join the WVU Medicine IT Training team and play an important role in supporting clinical ...

Ardent Health

Referral Trainer

Brentwood, TN · On-site

Associate degree. * 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software. * Required Epic training certification. * Strong computer Skills, Word ...

Machinify

DRG QA and Trainer

$85K - $95K/yr

CDIP - Clinical Documentation Improvement Practitioner * CCS - Certified Coding Specialist ... Experience with various software applications and collaboration with development teams

Searhc

IT Clinical Informaticist

Juneau, AK · On-site

$34.15 - $47.93/hr

Develop and deliver educational materials and training sessions for end-users. * Identify and resolve issues related to clinical software applications, ensuring minimal disruption to clinical ...

Ardent Health

Referral Trainer

Brentwood, TN · Remote

Associate degree. * 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software. * Required Epic training certification. * Strong computer Skills, Word ...

Ardent Health

Contact Center Trainer

Brentwood, TN · Remote

Associate degree. * 2+ years of healthcare work experience, hospital patient accounting experience, including clinical software. * Required Epic training certification. * Strong computer Skills, Word ...

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Clinical Software Trainer information

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How much do clinical software trainer jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for clinical software trainer in the United States is $31.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $35.58 per hour, depending on experience, location, and employer.

How does a Clinical Software Trainer typically collaborate with clinical staff during software implementation?

Clinical Software Trainers work closely with nurses, physicians, and administrative staff to ensure a smooth transition to new or updated clinical software systems. They lead hands-on training sessions, address user concerns, and tailor instructional materials to different clinical roles. Trainers often gather feedback from staff, relay it to IT teams, and provide follow-up support to address ongoing questions or issues. This collaborative approach helps build user confidence and maximizes adoption of the software in real-world clinical settings.

What is a Clinical Software Trainer?

A Clinical Software Trainer is a professional who educates healthcare staff on the use of clinical software systems, such as electronic health records (EHRs) and other digital health platforms. They design and deliver training sessions, create instructional materials, and provide ongoing support to ensure users can effectively and efficiently use the technology. Their role is critical in helping healthcare organizations adopt new systems, maintain compliance, and improve patient care through optimized software utilization.

What is the difference between Clinical Software Trainer vs Clinical Implementation Specialist?

AspectClinical Software TrainerClinical Implementation Specialist
CredentialsTypically requires healthcare or IT certifications, training experienceOften requires healthcare, IT, or project management certifications
Work EnvironmentConducts training sessions, workshops, and user supportManages software deployment, system setup, and process integration
Employer & Industry UsageHospitals, clinics, healthcare software companiesHealthcare providers, software vendors, consulting firms
Search & Comparison IntentUnderstanding training roles in healthcare ITUnderstanding software deployment and system setup roles

The main difference is that Clinical Software Trainers focus on educating healthcare staff on how to use clinical software, while Clinical Implementation Specialists handle the deployment, configuration, and integration of the software into clinical workflows. Both roles require healthcare or IT certifications and work closely within healthcare IT projects, but their primary responsibilities differ in training versus implementation.

What are the key skills and qualifications needed to thrive as a Clinical Software Trainer, and why are they important?

To thrive as a Clinical Software Trainer, you need expertise in healthcare workflows, clinical informatics, and adult education, often supported by a background in nursing or allied health and experience with EHR systems. Familiarity with major electronic health record (EHR) platforms such as Epic or Cerner, as well as relevant certifications like CHTS or Epic Credentialed Trainer, is typically required. Outstanding communication, patience, and problem-solving skills help trainers effectively educate diverse clinical staff and address user concerns. These skills are crucial for ensuring clinicians adopt new technologies smoothly, which directly impacts patient care and organizational efficiency.
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Clinical Software Trainer jobs near you
Clinical Informatics Specialist

Clinical Informatics Specialist

PHMC

Philadelphia, PA • On-site

Full-time

Re-posted 26 days ago

Job description

SUMMARY JOB DESCRIPTION:
The Clinical Informatics Specialist's primary roles are to provide project management, software support and training for the PHMC Health Network's clinical systems, electronic medical record (EMR), and other applications. This position regularly trains clinical staff and works both remotely and on site. Special and seasonal projects are typical for this role in partnership with the Director of Business Analytics, department co-workers, clinical staff, PHMC IT staff and outside contractors. This is a full-time position in the PHMC Health Network that reports to the Director of Business Analytics.
Shift: Monday -Friday; 8:30am-5:00pm 3 days in office 2 days remote
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Updating and maintaining our clinical content repository and testing product features and EHR workflows
  • Coordinates clinical software upgrades in conjunction with the vendor, IT, finance and SHS (health network).
  • Coordinates the implementation of additional clinical software modules as needed
  • Tests all upgrades and new modules prior to implementation
  • Conducts classroom training sessions for new staff and re-training existing staff
  • Prepares training environment and all training materials for each class
  • Conduct program evaluations and end user proficiency assessments
  • Oversees and participates in the development of training materials and assessments
  • Performs and coordinates problem management as they are identified in the clinic setting
  • Researches and evaluates software solutions that can be utilized in conjunction with the existing EMR to improve/add functionality that supports quality care, documentation and revenue
  • Reports recommendations of such to the Director of Business Analytics for action
  • Assists in the construction of and makes recommendations to the Director in creating a Clinical Dashboard
  • Develops relationships with care partners to support electronic communication of patient information
  • Acts as the designated point of contact for HIPAA Security matters
  • Works with the Director to develop, update and implement policies and procedures as required by the HIPAA Security Rule and other state and federal regulations
  • Ensures that reasonable safeguards and security measures exist, as well as proper staff training, so that electronic Protected Health Information is maintained and is not improperly used or disclosed
  • Ensures backup, recovery, and retention capabilities meet business requirements
  • Builds forms and Note Templates in the clinical software to ensure compliance with regulatory standards
  • Makes recommendations on the electronic medical record utilization with the clinical leadership team
  • Acts as a liaison with software vendors as needed
  • Assists in the construction of reports when needed
  • Participates in quality/risk committee(s) to maintain compliance with required standards
  • Oversees the process to optimize care documentation and maximize reimbursement
  • Maintains Certification/Licensure up to date and completes mandatory education/in service annually
  • Reports non-compliance with policies, procedures, regulations or breaches in confidentiality as appropriate

PHMC/COMPLIANCE RESPONSIBILITIES:
  • Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistle Blowers and Conflict of Interest Policies.
  • Keeps abreast of all pertinent federal, state and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
  • Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job
  • Comply with Department of Public Health, Joint Commission, other accreditation/regulatory agency standards.
  • Adhere to all PHMC Policies and Procedures
  • Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS:
  • Ability to travel between worksites as needed.
  • Excellent interpersonal skills, including friendliness, and empathy. cultural competence required.
  • Strong leadership and communication skills required.
  • Strong organizational and analytical skills with the ability to multi-task
  • Experience working within a dynamic and diverse team
  • Results-oriented with strong problem-solving skills and ability to demonstrate strategic thinking
  • High level of integrity, self-motivation, and ability to work effectively in a rapidly changing environment with changing priorities. Work well in a team environment
  • Ability to navigate through the organization, develop strong partnerships, and influence others across the organization.
  • Ability to deal with sensitive and confidential issues appropriately

EDUCATION AND EXPERIENCE
  • Epic Certification(s) Required - Clinical Informatics or Ambulatory Principal Trainer
  • Experience in professional health care, ambulatory primary care, community and/or behavioral health required.
  • 5+ years of classroom training including curriculum development with clinical informatics preferred
  • Diverse electronic medical record experience preferred
  • 1-2 years of project management experience preferred
  • Bachelor's Degree preferred; or an equivalent combination of relevant education and experience.

PHMC is an EOE and E-Verify Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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