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Clinical Operations Manager Jobs in Santa Rosa, CA

Walgreens

Pharmacy Operations Manager

Santa Rosa, CA · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Santa Rosa, CA · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Santa Rosa, CA · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

PDS Health

Assistant Manager

Novato, CA · On-site

$31/hr

... all operational processes; computer proficient) * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians ...

PDS Health

Assistant Manager

Novato, CA · On-site

$31 - $38.50/hr

... all operational processes; computer proficient) * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians ...

SANTA ROSA COMMUNITY HEALTH

CLINICIAN LEAD

Santa Rosa, CA · On-site

$218K - $263K/yr

The Clinician Team Lead works closely with the Medical Director, Site Director, and Clinic Manager to ensure effective and efficient clinic operations of their respective office/clinic and to promote ...

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All JobsClinical Operations JobsClinical Operations Manager JobsClinical Operations Manager Jobs in Santa Rosa, CA

Clinical Operations Manager information

See Santa Rosa, CA salary details

$38.3K

$107.2K

$203.9K

How much do clinical operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for clinical operations manager in Santa Rosa, CA is $107,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $124,100.00 per year, depending on experience, location, and employer.

What Does a Clinical Operations Manager Do?

A clinical operations manager or director is a health care professional who oversees the operations of a medical facility. Their duties include meeting regularly with department heads, reading assessments of employee productivity, and managing administrative tasks, such as budgeting and billing. Qualifications for a clinical operations manager include experience in medical administration, management skills, and organizational skills. An advanced degree in public health or health administration can significantly improve your job opportunities.

What is the difference between Clinical Operations Manager vs Clinical Research Coordinator?

AspectClinical Operations ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, management experienceBachelor's degree in health or life sciences, research training
Work EnvironmentOversees multiple clinical trials, manages teamsAssists with daily trial activities, data collection
Employer & IndustryPharmaceutical companies, CROs, hospitalsResearch institutions, hospitals, clinical sites

The Clinical Operations Manager focuses on overseeing entire clinical trial operations, managing teams, and ensuring compliance. In contrast, the Clinical Research Coordinator handles the day-to-day activities at trial sites, such as patient recruitment and data collection. Both roles require related credentials and work within the clinical research industry, but their responsibilities and scope differ significantly.

What are the key skills and qualifications needed to thrive as a Clinical Operations Manager, and why are they important?

To thrive as a Clinical Operations Manager, you need expertise in clinical trial management, regulatory compliance, and healthcare operations, usually supported by a degree in a health-related field and relevant experience. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and certifications such as ACRP or SOCRA are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for this role. These skills ensure efficient trial execution, regulatory adherence, and successful coordination across teams and stakeholders.

What are the main challenges Clinical Operations Managers face when overseeing multiple clinical trials simultaneously?

Clinical Operations Managers often juggle several clinical trials at once, which can present challenges such as maintaining consistent quality across studies, ensuring timely patient recruitment, and managing diverse teams. They must coordinate with cross-functional departments, address regulatory compliance, and troubleshoot unforeseen issues, all while staying on schedule and within budget. Effective organizational skills, proactive communication, and adaptability are essential for overcoming these challenges and ensuring successful trial outcomes.

What are Clinical Operations Managers?

Clinical Operations Managers are professionals responsible for overseeing the day-to-day administrative and operational functions of clinical trials or healthcare facilities. They ensure that clinical protocols are followed, resources are efficiently allocated, and regulatory compliance is maintained. These managers coordinate between healthcare staff, researchers, and external partners to facilitate smooth clinical operations and high-quality patient care. Their role is essential in ensuring that clinical services or trials are delivered effectively, safely, and on schedule.
More about Clinical Operations Manager jobs
What job categories do people searching Clinical Operations Manager jobs in Santa Rosa, CA look for? The top searched job categories for Clinical Operations Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Clinical Operations Manager jobs? Cities near Santa Rosa, CA with the most Clinical Operations Manager job openings:
Clinical Operations Manager jobs near you
Infographic showing various Clinical Operations Manager job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 2% As Needed, 71% Full Time, 21% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $107,189 per year, or $51.5 per hour.

MBA Healthcare Operations & Clinical Performance Manager

THE PUPPY WATER ENTERTAINMENT FOUND

Napa, CA • On-site

$50 - $57/hr

Contractor

Posted 5 days ago

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Job description

MBA Healthcare Operations & Clinical Performance Manager

Puppy Water Entertainment Foundation (PWEF) in Partnership with Conscious Puzzles Behavioral Health

Location: Remote/Hybrid (California Preferred)
Employment Type: Full-Time
Compensation: Competitive Salary + Performance Incentives Based on Organizational Goals

About Us

Conscious Puzzles Behavioral Health and the Puppy Water Entertainment Foundation (PWEF) are mission-driven nonprofit organizations committed to improving access to compassionate, trauma-informed, and culturally responsive behavioral health services for children, adolescents, adults, and families throughout California.

As our organization continues to expand, we are seeking an experienced MBA professional with expertise in healthcare operations, business management, data analytics, and organizational performance to help scale our clinical operations while supporting our mission of improving access to quality mental health care.

This role is ideal for someone who enjoys analyzing performance metrics, developing operational systems, coaching teams, improving efficiency, and helping nonprofit healthcare organizations achieve sustainable growth.

Position Summary

The Healthcare Operations & Clinical Performance Manager serves as the bridge between clinical operations and executive leadership.

This individual works collaboratively with clinicians, intake coordinators, schedulers, billing staff, credentialing specialists, and executive leadership to ensure that operational systems support timely access to care, efficient workflows, and organizational sustainability.

The primary goal is to help the organization achieve approximately $100,000 in monthly revenue through effective operational management while maintaining high-quality, ethical, and client-centered care.

This position does not supervise clinical decision-making or influence treatment recommendations. Instead, the role focuses on improving operational processes that support clinicians in delivering medically necessary services efficiently and consistently.

Primary Responsibilities

Clinical Productivity & Caseload Management

Meet individually with every clinician each week to:

  • Review active caseloads
  • Monitor scheduled appointments
  • Identify scheduling gaps
  • Review cancellation and no-show trends
  • Assist clinicians in maintaining healthy, sustainable caseloads
  • Collaborate with scheduling staff to optimize appointment availability
  • Support clinicians in achieving established productivity expectations
  • Identify barriers preventing clinicians from providing services
  • Develop individualized action plans to improve scheduling efficiency

Daily Operations Management

Monitor daily clinic performance including:

  • Number of completed sessions
  • Number of scheduled sessions
  • Daily cancellations
  • No-show percentages
  • Open appointment availability
  • Intake conversion rates
  • Waitlist management
  • Referral response times
  • Authorization tracking
  • Client retention metrics

Develop strategies to improve clinic efficiency while maintaining exceptional client care.

Financial Performance Management

Work closely with leadership to monitor organizational financial health by tracking:

  • Monthly revenue
  • Revenue by clinician
  • Revenue by program
  • Revenue by payer
  • Accounts receivable
  • Authorization utilization
  • Missed revenue opportunities
  • Billing delays
  • Claim denials
  • Collections

Develop dashboards and operational reports that provide real-time insight into clinic performance.

Performance Coaching

Provide operational coaching—not clinical supervision—to clinicians by helping them:

  • Manage schedules effectively
  • Improve appointment attendance
  • Reduce cancellations
  • Increase client engagement
  • Improve documentation timeliness
  • Maintain balanced caseloads
  • Develop efficient workflows

Recognize and celebrate high performance while helping staff overcome operational challenges.

Cross-Department Collaboration

Partner closely with:

  • Clinical Director
  • Clinical Supervisors
  • Intake Coordinators
  • Scheduling Team
  • Billing Department
  • Credentialing Specialists
  • Human Resources
  • Executive Leadership

Ensure all departments work together toward shared organizational goals.

Data Analytics & Reporting

Develop and maintain executive dashboards tracking:

  • Weekly productivity
  • Monthly productivity
  • Revenue trends
  • Referral sources
  • Clinician utilization
  • Client retention
  • Appointment completion rates
  • Intake conversion
  • Average clinician caseload
  • Program performance
  • Financial forecasting

Present findings and recommendations during leadership meetings.

Strategic Growth

Support organizational expansion by:

  • Identifying workflow improvements
  • Creating scalable operational systems
  • Improving client access
  • Increasing clinician efficiency
  • Supporting new program launches
  • Evaluating staffing needs
  • Assisting with grant reporting
  • Developing operational policies and procedures

Key Performance Indicators (KPIs)

Success in this role may be measured through operational outcomes such as:

  • Increased appointment completion rates
  • Reduced no-show and cancellation rates
  • Timely client access to care
  • Improved clinician schedule utilization
  • Faster intake-to-first-appointment timelines
  • Documentation completion within required timeframes
  • Improved authorization management
  • Increased client retention
  • Improved billing accuracy
  • Achievement of organizational revenue targets through ethical and efficient operations

Ideal Candidate

We are seeking someone who:

  • Thinks strategically
  • Enjoys solving complex operational challenges
  • Is highly organized
  • Uses data to drive decision-making
  • Is collaborative and supportive
  • Communicates effectively across departments
  • Has strong leadership skills
  • Understands nonprofit healthcare operations
  • Is passionate about improving access to behavioral healthcare

Minimum Qualifications

  • MBA, MHA (Master of Healthcare Administration), MPH, or related graduate degree
  • Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Finance, or related field (required)
  • Three or more years of healthcare operations, clinic management, or practice management experience
  • Experience managing organizational performance metrics
  • Experience with budgeting and financial reporting
  • Advanced Excel and data analysis skills
  • Strong project management skills
  • Excellent written and verbal communication skills

Preferred Qualifications

Experience with:

  • Behavioral health operations
  • Community mental health
  • Nonprofit healthcare organizations
  • Federally Qualified Health Centers (FQHCs)
  • Medi-Cal managed care
  • CalAIM programs
  • Electronic Health Records (e.g., SimplePractice)
  • Healthcare billing and revenue cycle management
  • Lean process improvement
  • Dashboard development (Power BI, Tableau, Excel)
  • Grant-funded programs

What You'll Help Build

This position is an opportunity to help shape the future of a growing behavioral health organization. Your leadership will strengthen operational excellence, support clinicians in serving more individuals in need, improve access to care, and contribute to the long-term sustainability of our mission.

By building efficient systems, analyzing performance, and fostering collaboration across departments, you will play a key role in helping Conscious Puzzles and Puppy Water Entertainment Foundation expand their impact throughout California.

If you are passionate about combining business strategy with healthcare operations to improve lives and strengthen nonprofit organizations, we encourage you to apply.