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Clinical Operations Manager Jobs in Rochester, NY

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Rochester, NY · On-site

* Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

TRILLIUM HEALTH INC

Clinical Pharmacist

Rochester, NY · On-site

$103K - $148K/yr

For clinical operations, activities may include, but are not limited to: patient counseling ... Provide and oversee chronic disease state management utilizing collaborative drug therapy ...

Trillium Health

Clinical Pharmacist

Rochester, NY · On-site

$116K - $139K/yr

For clinical operations, activities may include, but are not limited to: patient counseling ... Provide and oversee chronic disease state management utilizing collaborative drug therapy ...

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Clinical Operations Manager information

See Rochester, NY salary details

$34.5K

$96.7K

$184K

How much do clinical operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for clinical operations manager in Rochester, NY is $96,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What Does a Clinical Operations Manager Do?

A clinical operations manager or director is a health care professional who oversees the operations of a medical facility. Their duties include meeting regularly with department heads, reading assessments of employee productivity, and managing administrative tasks, such as budgeting and billing. Qualifications for a clinical operations manager include experience in medical administration, management skills, and organizational skills. An advanced degree in public health or health administration can significantly improve your job opportunities.

What is the difference between Clinical Operations Manager vs Clinical Research Coordinator?

AspectClinical Operations ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, management experienceBachelor's degree in health or life sciences, research training
Work EnvironmentOversees multiple clinical trials, manages teamsAssists with daily trial activities, data collection
Employer & IndustryPharmaceutical companies, CROs, hospitalsResearch institutions, hospitals, clinical sites

The Clinical Operations Manager focuses on overseeing entire clinical trial operations, managing teams, and ensuring compliance. In contrast, the Clinical Research Coordinator handles the day-to-day activities at trial sites, such as patient recruitment and data collection. Both roles require related credentials and work within the clinical research industry, but their responsibilities and scope differ significantly.

What are the key skills and qualifications needed to thrive as a Clinical Operations Manager, and why are they important?

To thrive as a Clinical Operations Manager, you need expertise in clinical trial management, regulatory compliance, and healthcare operations, usually supported by a degree in a health-related field and relevant experience. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and certifications such as ACRP or SOCRA are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for this role. These skills ensure efficient trial execution, regulatory adherence, and successful coordination across teams and stakeholders.

What are the main challenges Clinical Operations Managers face when overseeing multiple clinical trials simultaneously?

Clinical Operations Managers often juggle several clinical trials at once, which can present challenges such as maintaining consistent quality across studies, ensuring timely patient recruitment, and managing diverse teams. They must coordinate with cross-functional departments, address regulatory compliance, and troubleshoot unforeseen issues, all while staying on schedule and within budget. Effective organizational skills, proactive communication, and adaptability are essential for overcoming these challenges and ensuring successful trial outcomes.

What are Clinical Operations Managers?

Clinical Operations Managers are professionals responsible for overseeing the day-to-day administrative and operational functions of clinical trials or healthcare facilities. They ensure that clinical protocols are followed, resources are efficiently allocated, and regulatory compliance is maintained. These managers coordinate between healthcare staff, researchers, and external partners to facilitate smooth clinical operations and high-quality patient care. Their role is essential in ensuring that clinical services or trials are delivered effectively, safely, and on schedule.
More about Clinical Operations Manager jobs
What are the most commonly searched types of Clinical Operations jobs in Rochester, NY? The most popular types of Clinical Operations jobs in Rochester, NY are:
What are popular job titles related to Clinical Operations Manager jobs in Rochester, NY? For Clinical Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Clinical Operations Manager jobs in Rochester, NY look for? The top searched job categories for Clinical Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Clinical Operations Manager jobs? Cities near Rochester, NY with the most Clinical Operations Manager job openings:
Clinical Operations Manager jobs near you
Infographic showing various Clinical Operations Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $96,732 per year, or $46.5 per hour.

Regional Clinical Operations Manager

Town Square Health

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

About Town Square Health
Town Square Health is reimagining what healthcare can be. We're building a first-of-its-kind value-based care model with a singular mission: to set the gold standard for how Americans experience healthcare. Our primary care locations offer comprehensive primary care with coordinated specialty support for Medicare-eligible patients, and we're growing fast, with expansion into multiple markets on the horizon. If you're bold, collaborative, and driven to make a real difference in people's lives, we'd love to have you on our team!
The Opportunity
This is not a traditional operations role.
Town Square Health is opening its first primary care center in Rochester in Fall 2026. The Regional Clinical Operations Manager is the person who makes sure the clinical operations model works in practice - not just on paper.
This is primarily an architecture role. You will design the workflows and operational standards that govern how care is delivered across our Rochester centers, and build the playbooks that scale as we expand. Day-to-day execution lives with each center's Nurse Practice Manager; you are building what they execute against.
Your RN background is central to how this role works. It gives you the clinical grounding to design systems that hold up in a real care environment - and your license will see use. This role includes direct clinical work when the center needs it, keeping you close enough to patient care that your operational decisions stay grounded in reality. You will also be Town Square Health's primary source of frontline operations intelligence, translating what's actually happening in the centers into input that makes central teams smarter about how they build.
You'll have the opportunity to:
  • Design the clinical operations model for our Rochester centers from the ground up
  • Build the playbooks and standards that will scale as we expand into new markets
  • Serve as the critical link between what's happening at the frontline and how central teams build and improve
  • Lead hiring and onboarding of future Nurse Practice Managers as we grow across the Rochester/WNY region
  • Stay close to patient care through hands-on clinical work that keeps your operational decisions grounded in reality

What You'll Do
You'll split your focus between building the systems that govern how care is delivered and staying close enough to the ground to know when those systems need to change. This role requires both the discipline to design at scale and the humility to keep learning from what's actually happening in the clinic.
Clinical Operations Design & Standards
  • Design and maintain the clinical operations implementation model for Town Square Health's Rochester centers: workflows, clinical protocols, scheduling standards, after-hours coverage protocols, and more
  • Build and lead the continuous quality improvement infrastructure for center operations, including the measurement systems and improvement loops that keep standards high as we scale

Operational Intelligence & Central Team Partnership
  • Serve as the primary source of ground-level insight for central teams - translate what's actually happening in the centers into structured input for technology, population health, and operations
  • Identify where tools, workflows, and system configurations don't match center reality, and drive the changes needed to close those gaps
  • Represent clinical operations in technology build-out including EHR configuration, product development, and facility planning

Nurse Practice Manager Hiring & Onboarding
  • Lead hiring and onboarding of future Nurse Practice Managers and other staff as Town Square Health expands across the Rochester/WNY region
  • Build the training and onboarding framework that sets new clinical staff up to succeed and ensures consistency across centers

Clinical Coverage
  • Maintain active RN licensure and expect to use it - this role includes hands-on clinical work when the center needs it, including supporting the care team and backfilling the Nurse Practice Manager during PTO or staffing transitions

Who You Are
You're a builder with clinical roots. You're energized by the challenge of designing systems that work in a real care environment - not just in a slide deck - and you have the operational instincts to know the difference. You can move between the details of a clinical workflow and the bigger picture of how it fits into a scalable model, and you communicate clearly across both clinical and non-clinical audiences.
You're self-directed and comfortable owning a function with limited oversight. You don't wait for structure to be handed to you - you build it. And you stay curious about what's actually happening at the frontline, because that's what makes everything else better.
Most importantly, you believe healthcare can be better - and you want to be part of the team proving it.
Qualifications
  • Active RN license required
  • 3+ years in healthcare operations or clinical program design, with direct experience building systems, not just running them
  • Proven ability to translate clinical priorities into operational workflows and standards
  • Strong analytical communicator: comfortable synthesizing frontline observations into clear, actionable input for non-clinical audiences
  • Experience working across clinical and non-clinical stakeholders
  • Self-directed; able to own a function with limited oversight and build structure in ambiguous environments

Strong Pluses
  • Experience in a value-based care, ACO, or capitated primary care environment
  • Familiarity with Athena or comparable EHR systems
  • Background in continuous quality improvement methodologies
  • Experience hiring or managing Nurse Practice Managers or similar clinical staff
  • Pre-launch or startup experience

What We Offer
  • Starting salary range of 100-120k, commensurate with experience
  • Comprehensive benefits package (medical, dental, vision, 401K)
  • Opportunity to build something from the ground up
  • Direct impact on patient care and outcomes
  • High visibility and influence in a growing organization
  • Collaborative, mission-driven team

Equal Opportunity Employer
Town Square Health is proud to be an equal opportunity employer. We believe that diverse perspectives and backgrounds make our team stronger and our mission more powerful. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. At Town Square Health, everyone belongs.

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