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Clinical Operations Assistant Jobs in Springfield, MA

Simply Dental

Orthodontic Dental Assistant

Ludlow, MA

$25 - $29/hr

... clinical operations throughout the day. If you thrive in a fast-paced, team-oriented environment ... * Assist the Orthodontist during a variety of orthodontic procedures, including adjustments ...

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Clinical Operations Assistant information

See Springfield, MA salary details

$11

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How much do clinical operations assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for clinical operations assistant in Springfield, MA is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $23.22 per hour, depending on experience, location, and employer.

What is a clinical operations assistant?

Clinical Operations Assistants are healthcare professionals who provide administrative and operational support in clinical settings such as hospitals, clinics, or research organizations. Their duties often include scheduling appointments, managing patient records, assisting with workflow coordination, and ensuring compliance with healthcare regulations. They work closely with clinical staff to facilitate efficient operations and improve patient care. This role is essential for maintaining organization and supporting the clinical team in delivering quality healthcare services.

What are the key skills and qualifications needed to thrive as a clinical operations assistant, and why are they important?

To thrive as a Clinical Operations Assistant, you need strong organizational skills, attention to detail, and familiarity with healthcare protocols, typically supported by a relevant associate’s or bachelor’s degree. Proficiency with clinical trial management systems (CTMS), electronic medical records (EMR), and Microsoft Office Suite is commonly required. Effective communication, multitasking, and problem-solving abilities help you excel when coordinating between clinical staff and patients. These skills ensure efficient clinical workflows, regulatory compliance, and smooth operations in a healthcare or research setting.

What are some common challenges faced by clinical operations assistants, and how can they be addressed?

Clinical Operations Assistants often navigate challenges such as managing multiple tasks simultaneously, ensuring accurate documentation, and maintaining effective communication with clinical staff. Staying organized and prioritizing tasks can help manage high workloads, while attention to detail is crucial for accuracy in patient records and scheduling. Building strong relationships with team members and being proactive in seeking clarification can also minimize miscommunication and improve workflow efficiency.

What is the difference between Clinical Operations Assistant vs Clinical Research Coordinator?

AspectClinical Operations AssistantClinical Research Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in health sciences or related field; often certified
Work EnvironmentSupportive clinical or administrative settings within healthcare or research institutionsDirect involvement in clinical trials, patient interactions, and data collection
Employer & IndustryHospitals, clinics, research organizationsPharmaceutical companies, research institutions, hospitals
Common Search & ComparisonOften compared for entry-level roles supporting clinical researchMore involved in trial management and patient coordination

The Clinical Operations Assistant typically provides administrative and logistical support within clinical settings, requiring less specialized education. In contrast, the Clinical Research Coordinator actively manages clinical trials and interacts directly with patients, often requiring a degree and certification. Both roles are essential in clinical research but differ in responsibilities and qualifications.

What are the most commonly searched types of Clinical Operations jobs in Springfield, MA?

The most popular types of Clinical Operations jobs in Springfield, MA are:

What job categories do people searching Clinical Operations Assistant jobs in Springfield, MA look for?

The top searched job categories for Clinical Operations Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Clinical Operations Assistant jobs?

Cities near Springfield, MA with the most Clinical Operations Assistant job openings:

Clinical Operations Assistant jobs near you
Infographic showing various Clinical Operations Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,932 per year, or $20.2 per hour.

Medical/Clinical Assistant

East Longmeadow, MA • On-site

Valley Health Systems
Non-Profits • 201 - 500 employees
Learn more about Valley Health Systemsexternal

$22 - $29.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Note: The compensation range noted above represents the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.
$5,000 SIGN-ON BONUS FOR FULL-TIME CERTIFIED MEDICAL ASSISTANTS WITH AT LEAST TWO YEARS OF EXPERIENCE AS A MEDICAL ASSISTANT
Valley Health Systems, Inc., the parent company of Holyoke Medical Center, provides a broad range of physician services in offices conveniently located throughout Western Massachusetts. Holyoke Medical Center is an independent community hospital that has served the healthcare needs of the Pioneer Valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care.
Our Orthopedics Practice is seeking a Medical or Clinical Assistant to perform duties within the scope of a medical assistant with additional tasks related to patient flow in the office and clinical reporting requirements.
Overview of responsibilities include but are not limited to:
  • Review and prepare patient charts by verifying EMR documentation, lab results, consultation reports, and visit information before appointments.
  • Room patients, obtain and document vital signs, medical history, medications, allergies, and other required information in the EMR.
  • Prepare patients for examinations and procedures while providing professional, compassionate communication and addressing patient questions or delays.
  • Assist physicians and providers during examinations and clinical procedures, including administering injections and performing delegated clinical tasks.
  • Process prescription refill requests, update pharmacy information, and route medication requests to providers for approval.
  • Coordinate patient follow-up care, including scheduling appointments, referrals, diagnostic testing, and patient education resources.
  • Maintain accurate and complete electronic medical records, ensuring timely documentation and effective communication through EMR messaging.
  • Prepare, stock, clean, and organize exam rooms; sterilize or transport instruments; and ensure supplies and equipment are available for patient care.
  • Monitor clinical operations by documenting quality control logs, reporting equipment issues, maintaining inventory, and supporting a safe, clean work environment.
  • Support overall clinic operations by answering practice telephones, scheduling patients and registering patients as back-up to front office personnel, attending required training, floating to other departments, and performing additional duties assigned by management.

Qualifications:
Education: High school graduate or equivalent; must be able to read, write and communicate in English. Must follow the requisites to the appropriate profession, respectively:
  • Medical Assistant: Successful completion of a Medical Assistant school with ABHES or CAAHEP accreditation; must be registered/certified within six months of hire with one of the following: RMA/AMT, CMA/AAMA, or CCMA/NHA
  • Emergency Medical Technician: Must hold an EMT Certification in Massachusetts
  • Certified Nursing Assistant: Must hold a CNA Certification in Massachusetts
Licenses/Registrations: Current CPR certification.
Experience: Two years of general experience as a medical assistant in a patient care or clinic environment preferred
Special Aptitudes & Activities: Bilingual in English/Spanish preferred. The ideal candidate demonstrates strong organizational, communication, and customer service skills, with the ability to manage multiple tasks and follow written and verbal instructions accurately. This role requires knowledge of physician office billing procedures, medical terminology, basic administrative skills such as typing and filing, and proficiency with computer systems. Candidates should also possess the manual dexterity, attention to detail, and physical capabilities needed to safely perform clinical and administrative duties, including tasks such as venipuncture and patient assistance.
Our competitive salary package is adjusted to align with a candidate's relevant experience and skills. We also offer:
  • Low cost health insurance with no deductibles when using HMC services
  • Dental and vision insurance
  • Free disability and life insurance
  • 403(b) plan
  • Up to $8000 in degree/tuition reimbursement
  • In-House Pharmacy
  • Relaxation Room and Fitness Center
  • Other voluntary benefits, such as LegalShield, Pet Insurance
  • Free onsite parking

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