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Clinical Support Jobs in Springfield, MA (NOW HIRING)

Clinical & Support Options

PACT Nurse, Florence

Florence, MA · On-site

$111K - $152K/yr

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, w ...

Hartford HealthCare at Home

Clinical Pharmacist

Hartford, CT · On-site

$119K - $142K/yr

Provides clinical support to the staff pharmacists in their clinical specialty area such as collaborating directly with healthcare providers in resolving medication related issues and providing ...

Hartford HealthCare at Home

Clinical Pharmacist

Hartford, CT · On-site

$119K - $142K/yr

... support to the staff pharmacists in their clinical specialty area such as collaborating directly with healthcare providers in resolving medication related issues and providing specific information ...

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All JobsClinical Support JobsClinical Support Jobs in Springfield, MA

Clinical Support information

See Springfield, MA salary details

$18

$27

$32

How much do clinical support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for clinical support in Springfield, MA is $27.43, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $30.91 per hour, depending on experience, location, and employer.

What is clinical support?

Clinical Support roles refer to positions in healthcare that assist medical professionals in delivering patient care but typically do not require a medical degree. These roles include jobs like medical assistants, nursing aides, patient care technicians, and administrative support staff in clinical settings. Clinical support staff help with tasks such as patient intake, basic patient care, record keeping, and ensuring clinics or hospitals run smoothly. Their work is essential for providing high-quality patient care and supporting the workflow of doctors and nurses. Requirements for these roles vary, but often include a certificate or associate degree and on-the-job training.

What are the key skills and qualifications needed to thrive as a clinical support professional?

To thrive as a Clinical Support professional, you need a solid understanding of medical terminology, patient care protocols, and often a relevant certification such as a Certified Medical Assistant (CMA) or similar credential. Familiarity with electronic health record (EHR) systems, scheduling software, and basic clinical equipment is typically required. Strong organization, attention to detail, and effective communication are crucial soft skills for managing multiple tasks and supporting healthcare teams. These skills and qualifications are essential to ensure smooth clinic operations, high-quality patient care, and reliable support for medical staff.

How does a clinical support professional typically interact with medical staff and patients throughout the day?

Clinical Support professionals play a vital role in facilitating smooth operations within healthcare settings. They regularly collaborate with nurses, physicians, and administrative staff to ensure patient records are accurate, appointments run on schedule, and patient needs are addressed promptly. Daily responsibilities may include preparing examination rooms, assisting with basic clinical procedures, and providing clear communication between patients and healthcare providers. This role requires adaptability and strong interpersonal skills, as Clinical Support staff often serve as the first point of contact for patients and help coordinate care across multiple departments.

What is the difference between Clinical Support vs Medical Assistant?

AspectClinical SupportMedical Assistant
CredentialsVaries; often includes certifications like Certified Clinical Medical Assistant (CCMA)Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job RoleSupports clinical procedures, patient care, and documentationAssists with patient intake, vital signs, and administrative tasks

Clinical Support and Medical Assistants both work in healthcare settings, often overlapping in patient care tasks. Clinical Support roles tend to focus more on assisting with clinical procedures and supporting healthcare providers, while Medical Assistants handle both clinical and administrative duties. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Clinical Support jobs in Springfield, MA look for?

The top searched job categories for Clinical Support jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Clinical Support jobs?

Cities near Springfield, MA with the most Clinical Support job openings:

Clinical Support jobs near you
Infographic showing various Clinical Support job openings in Springfield, MA as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $57,048 per year, or $27.4 per hour.

Senior Family Support Clinician, Springfield

Clinical & Support Options

Springfield, MA • On-site

$50K - $63K/yr

Other

Medical, Dental, Retirement, PTO

Re-posted 9 days ago

Clinical & Support Options rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Senior Family Support Clinician, Springfield
CSO is looking for a Senior Family Support Clinician to provide In-Home Therapy (IHT) to children and families.
This role is ideal for experienced or newly graduated Clinicians.
This position will provide a structured, strength-based therapeutic relationship for children and their families in natural family settings such as home or school in collaboration with a paraprofessional who provides family support and training as part of the clinician's treatment plan (such plan serving as either the hub of a family's services or as part of an Intensive Care Coordination care plan).
Starting Salary: $50,000-$63,000/year
As a Senior Family Support Clinician:
You Will:
  • Begin initial assessment for all referrals within 24 hours of referral, including a mental status and risk assessment of the referred child and family situation.
  • Develop treatment plans and goals in collaboration with families, children and other supports and providers.
  • Assist caregivers in stabilizing the behavior of children and adolescents, including the development of Risk Management Plans and facilitating the involvement of Crisis Services when required.
  • Work collaboratively with the Family Support paraprofessional. Be a collaborative provider to the family and the family's wrap-around team supports and providers.
  • Maintain regular and required communication with MassHealth MCE's and commercial insurance providers.
  • Follow standard procedures as defined in the specifications for In-Home Therapy and/or Family-Based Intensive Treatment (FIT) under the Children's Behavioral Health Initiative.
  • Meet and maintain expected productivity level at 107 billable hours monthly (321 billable hours quarterly) for 1.0 FTE (full-time equivalency).
  • Provide transportation for consumers as appropriate, following program guidelines.
  • Be available to work flexible schedule which will include some evening and weekend work, as required by client needs.
Your Background:
  • Master's Degree in a mental health field
  • Experience working with children and families (preferred)
  • Valid driver's license and reliable transportation
Bilingual candidates are strongly encouraged to apply.
We also seek applicants who embody CSO's values by being:
  • Positive -- maintaining resiliency and focusing on solutions
  • Respectful -- collaborating and effectively communicating
  • Insightful -- demonstrating self-awareness and effectively priority setting
  • Conscientious -- taking accountability and applying feedback

What We Offer:
Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency:
Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO was voted a "Healthcare Industry Top Workplace" in 2023 and 2024. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!
CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.
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