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Clinical Support Jobs in Springfield, MA (NOW HIRING)

Structured mentorship and clinical support throughout your CFY * Opportunity to work with both short-term rehab and long-term care residents * Collaborative rehab environment with PT, OT, SLP, and ...

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Clinical Support information

See Springfield, MA salary details

$18

$27

$32

How much do clinical support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for clinical support in Springfield, MA is $27.43, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $30.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Clinical Support professional, and why are they important?

To thrive as a Clinical Support professional, you need a solid understanding of medical terminology, patient care protocols, and often a relevant certification such as a Certified Medical Assistant (CMA) or similar credential. Familiarity with electronic health record (EHR) systems, scheduling software, and basic clinical equipment is typically required. Strong organization, attention to detail, and effective communication are crucial soft skills for managing multiple tasks and supporting healthcare teams. These skills and qualifications are essential to ensure smooth clinic operations, high-quality patient care, and reliable support for medical staff.

What is a clinical support position?

A clinical support position involves assisting healthcare professionals with patient care, administrative tasks, and clinical procedures. These roles often require knowledge of medical terminology, basic clinical skills, and may involve working with electronic health records or medical equipment.

What are Clinical Support roles?

Clinical Support roles refer to positions in healthcare that assist medical professionals in delivering patient care but typically do not require a medical degree. These roles include jobs like medical assistants, nursing aides, patient care technicians, and administrative support staff in clinical settings. Clinical support staff help with tasks such as patient intake, basic patient care, record keeping, and ensuring clinics or hospitals run smoothly. Their work is essential for providing high-quality patient care and supporting the workflow of doctors and nurses. Requirements for these roles vary, but often include a certificate or associate degree and on-the-job training.

What jobs pay $10,000 a month without a degree?

Clinical support roles typically do not pay $10,000 a month without specialized training or certifications. High-paying jobs in this field usually require advanced education, experience, or licensure, but some related healthcare positions like medical sales representatives or specialized technicians can reach that income level with experience and skills. Most roles in healthcare support focus on assisting professionals rather than generating high income independently.

How does a Clinical Support professional typically interact with medical staff and patients throughout the day?

Clinical Support professionals play a vital role in facilitating smooth operations within healthcare settings. They regularly collaborate with nurses, physicians, and administrative staff to ensure patient records are accurate, appointments run on schedule, and patient needs are addressed promptly. Daily responsibilities may include preparing examination rooms, assisting with basic clinical procedures, and providing clear communication between patients and healthcare providers. This role requires adaptability and strong interpersonal skills, as Clinical Support staff often serve as the first point of contact for patients and help coordinate care across multiple departments.

What is the difference between Clinical Support vs Medical Assistant?

AspectClinical SupportMedical Assistant
CredentialsVaries; often includes certifications like Certified Clinical Medical Assistant (CCMA)Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient settings
Job RoleSupports clinical procedures, patient care, and documentationAssists with patient intake, vital signs, and administrative tasks

Clinical Support and Medical Assistants both work in healthcare settings, often overlapping in patient care tasks. Clinical Support roles tend to focus more on assisting with clinical procedures and supporting healthcare providers, while Medical Assistants handle both clinical and administrative duties. Understanding these differences helps in choosing the right career path or job search focus.

What jobs pay 2000 a day?

In the healthcare field, highly specialized roles such as certain senior clinical support positions, medical consultants, or freelance healthcare professionals can earn around $2,000 per day, especially with extensive experience, certifications, and in high-demand environments. These roles often require advanced skills, certifications, and the ability to work independently or on a contract basis. Most standard clinical support roles do not typically pay this rate daily, but specialized consulting or temporary high-level positions can reach this level of compensation.

What is a clinical support worker?

A clinical support worker is a healthcare professional who assists medical staff by providing patient care, monitoring vital signs, and supporting treatment procedures. They often work under supervision in hospitals, clinics, or care homes and may require relevant training or certifications. Their role helps ensure efficient patient care and smooth clinical operations.
What are popular job titles related to Clinical Support jobs in Springfield, MA? For Clinical Support jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Clinical Support jobs in Springfield, MA look for? The top searched job categories for Clinical Support jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Clinical Support jobs? Cities near Springfield, MA with the most Clinical Support job openings:
Infographic showing various Clinical Support job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,048 per year, or $27.4 per hour.

Clinical Director

Mental Health Association - Western MA

West Springfield, MA • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Position Summary

The Clinical Director provides leadership and clinical support for MHA’s GRIT Park co-occurring substance use and mental health residential program. MHA’s GRIT program provides a 24-hour structured, safe environment for 22 adult women, is a home-like environment, and supports individuals who are navigating substance use and mental health recovery. The Clinical Director is responsible for the clinical oversight of the program and for the supervision of clinicians and interns as assigned. The Clinical Director also provides direction and support with assessments, admissions, treatment plans, clinical interventions and training for staff and residents. The Clinical Director ensures that the program meets clinical standards as set by MHA and the Bureau of Substance Addiction Services.

Pay Rate: $70,000 annually

Open Shift: Monday through Friday 9am-5pm (40hrs), some flexibility required

Key Responsibilities
  • Develop and implement clinical and operational practices, policies, and procedures to achieve positive program outcomes.
  • Ensure completion of assessments, treatment plans, and admission processes, including eligibility screening and intake assessments.
  • Foster a safe, affirming, and gender-responsive program culture in partnership with the Leadership Team.
  • Provide guidance, support, and consultation to direct care staff, including training on recovery, co-occurring disorders, and crisis intervention.
  • Oversee staff management, including timesheets, PTO coverage, clinical training, and supervision of clinical interns.
  • Coordinate care with residents, families, outpatient providers, and community partners, including facilitating family meetings and aftercare planning.
  • Communicate with insurance companies and service systems to maintain coverage, ensure compliance, and support integrated care.
  • Lead critical incident reviews, monitor incidents, and participate in monthly chart and utilization audits.
  • Support program licensing, accreditation, and professional development initiatives, representing the agency in statewide meetings and community activities.
  • Promote the agency mission, values, and principles throughout all program operations and staff interactions.
About the Division of Recovery Services (DRS)

The Division of Recovery Services (DRS) supports individuals of all ages navigating mental health and substance use challenges. Our youth residential programs provide a safe, structured environment for adolescents involved with the Department of Children and Families (DCF) to address behavioral health needs. For adults, DRS offers residential and outreach support for those in recovery or living with addiction, including many with co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

  • Valid driver’s license, reliable vehicle, acceptable driving record, and sufficient insurance.
  • Master’s Degree in Social Work, Psychology, Mental Health Counseling, or related field required.
  • LCSW, LICSW, LMHC, LADC I required. Individuals on track for licensure may be waiver eligible.
  • Minimum of 3 years’ clinical experience working with individuals with psychiatric disabilities, trauma, substance use and behavioral challenges.
  • Strong clinical assessment and planning skills with the ability to collaborate across multidisciplinary teams.
  • Effective communication, leadership, and organizational skills.
  • Strong interpersonal skills, patience, caring and compassion.
  • Commitment to trauma-informed, person-centered care and professional development.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $70,000 annually