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Clinical Applications Manager Jobs in Raleigh, NC

WakeMed

Systems Analyst II, Epic Clinical

Raleigh, NC · On-site

Experience configuring and supporting enterprise applications. * Ability to manage multiple ... As a Systems Analyst II, Epic Clinical Applications, you'll play a critical role in enhancing the ...

STI

Epic Clinical Project Manager :: NC

Durham, NC · On-site

... clinical applications. This project management role will work with other EHR project managers and executive leadership team, multiple internal and external stakeholders, and selected vendor(s) to ...

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Helpdesk Manager RTP,Durham, NC/Hybrid 12 Months The Helpdesk Manager leads and oversees all ... This position plays a key leadership role in the support of clinical applications, including Epic ...

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All JobsClinical Applications JobsClinical Applications Manager JobsClinical Applications Manager Jobs in Raleigh, NC

Clinical Applications Manager information

See Raleigh, NC salary details

$52.5K

$110.4K

$148.7K

How much do clinical applications manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for clinical applications manager in Raleigh, NC is $110,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,200.00 and $123,000.00 per year, depending on experience, location, and employer.

What is a clinical applications manager?

A Clinical Applications Manager oversees the implementation, management, and optimization of clinical software applications within healthcare organizations. They work closely with clinical staff, IT teams, and vendors to ensure that clinical information systems such as electronic health records (EHR) operate efficiently and meet the needs of healthcare providers. Their responsibilities often include training staff, troubleshooting issues, and ensuring compliance with healthcare regulations. This role requires a combination of technical knowledge, leadership skills, and an understanding of clinical workflows.

What are the key skills and qualifications needed to thrive as a clinical applications manager, and why are they important?

To thrive as a Clinical Applications Manager, you need in-depth knowledge of clinical workflows, healthcare IT systems, and a relevant degree such as in health informatics or information technology. Familiarity with electronic health records (EHR), clinical decision support systems, and certifications like Epic or Cerner are typically required. Strong leadership, problem-solving abilities, and effective communication are vital soft skills for managing teams and interfacing with both technical and clinical stakeholders. These skills ensure the effective implementation, optimization, and support of clinical applications, directly impacting patient care and operational efficiency.

What are some common challenges faced by clinical applications managers when implementing new healthcare software systems?

Clinical Applications Managers often encounter challenges such as ensuring seamless integration with existing hospital systems, managing user adoption among clinical staff, and meeting regulatory compliance requirements. They must coordinate closely with IT, clinical teams, and vendors to address technical issues and workflow disruptions. Successful managers proactively communicate changes, provide thorough training, and gather feedback to optimize system performance and user satisfaction.

What is the difference between Clinical Applications Manager vs Clinical Systems Specialist?

AspectClinical Applications ManagerClinical Systems Specialist
CredentialsTypically requires a bachelor's degree in healthcare, IT, or related field; certifications like Epic or Cerner are commonOften holds similar degrees and certifications, focusing on specific clinical systems expertise
Work EnvironmentManages clinical software implementation, training, and support within healthcare facilitiesProvides technical support, troubleshooting, and system optimization for clinical software
Employer & Industry UsageUsed by hospitals, clinics, and healthcare organizations for system managementEmployed in similar settings, often working alongside Clinical Applications Managers

The Clinical Applications Manager and Clinical Systems Specialist roles overlap in healthcare IT, with the manager focusing on overseeing system deployment and staff training, while the specialist provides technical support and system troubleshooting. Both roles require clinical IT knowledge and certifications, but the manager has broader responsibilities in project management and team coordination.

What are popular job titles related to Clinical Applications Manager jobs in Raleigh, NC?

For Clinical Applications Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Clinical Applications Manager jobs in Raleigh, NC look for?

The top searched job categories for Clinical Applications Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Clinical Applications Manager jobs?

Cities near Raleigh, NC with the most Clinical Applications Manager job openings:

Clinical Applications Manager jobs near you
Infographic showing various Clinical Applications Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 79% In-person, 4% Hybrid, and 17% Remote job distribution, with an average salary of $110,384 per year, or $53.1 per hour.

Clinical Applications Specialist I

Morrisville, NC • On-site

Biomerieux
See more jobs at Biomerieuxexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Description
This is position follows a hybrid schedule. The selected candidate will be expected to report onsite to one of our field office in Salt Lake City, Raleigh/Durham or St. Louis 2-3 times/week.
Position Summary
The Clinical Applications Specialist I (CAS I) provides product applications and technical support to internal and external customers for the diagnostic test systems marketed by bioMérieux including but not limited to training, troubleshooting, and consultation. This product knowledge is used to support sales growth through delivering exceptional technical support. Manages the complaint handling process to ensure the timely, accurate resolution of customer complaints and will also coordinate efforts with other internal and field support teams to provide world-class support for all customers. Promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic/positive work environment.
Primary Duties
  • Prioritize answering customer inquiries, both internal and external, per established guidelines and document in the enterprise resource planning (ERP) system. Provide world class customer support with consistent follow up, deliver product education, troubleshooting, and resolutions to ensure customer satisfaction.
  • Responsible for initiating, managing, and resolving customer complaints and suggestions. Will also determine if a complaint needs to be escalated for further investigation requiring the expertise of other departments.
  • Perform on-call duties as needed to provide 24-hour technical support to customers.
  • Support existing customers with additional training and technical assistance as needed or as product enhancements are launched that require additional training or implementation.
  • Manage product returns when applicable.
  • Maintain competency of bioMérieux products and procedures that are job specific and assist with implementation of new products.
  • Participate in revenue generation initiatives which include the promotion of value-added projects and services.
  • Establish and maintain enterprise resource planning (ERP) certification.
  • Meets quality plan standards and all departmental key performance indicators (KPIs).
  • Perform all work in compliance with company quality procedures and standards.
  • Perform other duties as assigned.

    • Qualifications
    Required Education, Training, and Experience
    • Bachelor degree in a Biological science
    • 2+ years of professional related experience in Clinical laboratory setting with specialization in Microbiology and/or Molecular Biology.

    Preferred Experience
    • Customer facing experience preferred.
    • Networking or LIS/LIMS experience preferred.
    • Medical device industry experience a plus.

    Knowledge, Skills, and Abilities
    • Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
    • Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
    • Ability to cooperate with others at all levels including leadership
    • Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
    • Effective written and verbal communication skills.
    • Intermediate skill in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel.
    • Knowledge of bioMérieux products and Salesforce is a plus.

    Working Conditions
    • Ability to remain in stationary position, either sitting or standing, for prolonged periods.
    • Travel requirements include:
      • Domestic travel: up to 10%
      • International travel: less than 5%

    The estimated salary range for this role in Utah, North Carolina or Missouri is between $67,800 - $86,200. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.
    In addition, bioMérieux offers a competitive Total Rewards package that may include:
    • A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
    • Company-Provided Life and Accidental Death Insurance
    • Short and Long-Term Disability Insurance
    • Retirement Plan including a generous non-discretionary employer contribution and employer match.
    • Adoption Assistance
    • Wellness Programs
    • Employee Assistance Program
    • Commuter Benefits
    • Various voluntary benefit offerings
    • Discount programs
    • Parental leaves

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