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Client Technology Manager Jobs in Raleigh, NC (NOW HIRING)

Client Manager, Business Insurance Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive ...

Client Manager, Business Insurance Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive ...

Client Manager, Business Insurance Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive ...

We believe that technology is not simply reserved for the next generation, but rather should empower all generations. We are looking for an onsite Client Success Manager (CSM) who will be the main ...

We believe that technology is not simply reserved for the next generation, but rather should empower all generations. We are looking for an onsite Client Success Manager (CSM) who will be the main ...

Showing results 21-40

Client Technology Manager information

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.
What are popular job titles related to Client Technology Manager jobs in Raleigh, NC? For Client Technology Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Technology Manager jobs in Raleigh, NC look for? The top searched job categories for Client Technology Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Technology Manager jobs? Cities near Raleigh, NC with the most Client Technology Manager job openings:

Title Insurance Client Solutions Manager

Investors Title Company and Affiliates

Chapel Hill, NC • Hybrid

Full-time

Re-posted 15 days ago


Job description

Title Insurance Client Solutions Manager
Investors Title Insurance Company
Chapel Hill, NC (hybrid but in North Carolina)
Experience with title examination, preparation of preliminary title opinions or commitments required. Knowledge and understanding of title search preferred.
We're seeking a Client Solutions Manager to join our North Carolina Operations team and serve as a key bridge between our clients, agents, and internal teams. This is a high-impact role for someone who understands the world of loan closings or title searching and is energized by improving systems, workflows, and client-facing technology. If you enjoy blending industry expertise with process innovation in a fast-moving, service-focused environment, this opportunity could be the perfect fit.
Why You'll Love This Role:
  • Play a pivotal role in shaping best-in-class operational and client-service practices.
  • Combine your title industry expertise with technology and process improvement initiatives.
  • Work in an innovation-focused environment where your ideas directly enhance client experience and efficiency.
What You'll Do:
  • Provide training, guidance, and ongoing support to clients using company platforms for title policy applications and related products.
  • Collaborate with the software development team to share insights and recommend enhancements to client-facing tools and interfaces.
  • Serve as a liaison between clients and internal teams by communicating feedback and driving improvements in service processes.
  • Identify workflow enhancements related to order submission, data usage, and document creation to improve overall efficiency and accuracy.
  • Manage client-specific preferences to ensure consistent, high-quality service delivery and strong relationship management.
  • Promote adoption of software, technology, and best-practice workflows to streamline ordering, production, and policy delivery.
What We're Looking For:
  • Minimum four years of experience with title examination, preparation of preliminary title opinions or commitments.
  • Strong proficiency in the preparation of title opinions or commitments using systems such as SoftPro or Qualia.
  • Demonstrated success improving operational efficiency with advanced use of software functionality.
  • Excellent communication and interpersonal skills.
  • Ability to travel within North Carolina as needed.
Recognized as an industry leader, Investors Title Insurance Company provides residential and commercial title insurance and innovative business solutions for our partners. The company's financial strength is consistently recognized by rating agencies such as A.M. Best as being among the highest rated in the industry.
The Company is an equal-opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, and other protected class characteristics.
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