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Client Technology Analyst Jobs (NOW HIRING)

City of Milpitas, CA

IT Analyst

Milpitas, CA · On-site

$119K - $157K/yr

THE JOB The IT Analyst role has the exciting challenge of examining the City's systems and IT ... Ensures that the resolution of client assistance and service requests are achieved within ...

Circana

Director, Client Technology & Reporting

Director, Client Technology & Reporting Let's be unstoppable together! Circana is a leading ... Our predictive analytics and Liquid Data ® platform help clients measure market share, uncover ...

PHILLIPS LYTLE LLP

IT Analyst

Buffalo, NY · On-site

$24 - $30/hr

Job Summary The IT Analyst is responsible for providing first and second level support to the firm ... value to every client and matter. * Performs other duties as assigned. Qualifications and ...

Corporate Synergies

Benefits Technology Analyst

Camden, NJ · On-site

$75K - $85K/yr

The Benefits Technology Analyst is critical to the success of the ongoing support and annual ... This role works closely with the Client Engagement Manager (CEM) to understand the requirements and ...

DRT Strategies

IT Analyst

Palo Alto, CA · On-site

They are seeking an IT Analyst to build and maintain data systems that support public health ... network, and client-server environments. • Design and maintain databases, including ...

Paradigminfotech

Jr . IT Analyst

Erie, PA · On-site

Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Role : Jr IT Analyst Location : Erie PA Duration : Long Term ...

Paradigminfotech

Jr.IT Analyst

Erie, PA · On-site

Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Need Jr.IT Analyst with PL/SQL and some knowledge on java ...

Stone Search

IT Analyst

San Francisco, CA · On-site

Our professional services client is seeking a customer-focused IT Analyst to provide second-level technical support for their San Francisco and Silicon Valley offices. This role is ideal for an ...

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Client Technology Analyst information

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$37.5K

$65.5K

$111.5K

How much do client technology analyst jobs pay per year?

As of Jul 18, 2026, the average yearly pay for client technology analyst in the United States is $65,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Technology Analyst, and why are they important?

To thrive as a Client Technology Analyst, you need strong analytical abilities, troubleshooting skills, and a background in information technology, often supported by a relevant degree or industry certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with enterprise IT systems, remote desktop tools, ticketing platforms, and endpoint management software is typically required. Excellent communication, problem-solving, and customer service skills help you effectively address client issues and build trust. These skills are crucial for ensuring seamless technology experiences and maintaining client satisfaction in dynamic business environments.

What are some common challenges a Client Technology Analyst faces when supporting end users, and how can they be addressed?

Client Technology Analysts often encounter challenges such as managing diverse technology environments, quickly resolving user issues, and balancing multiple support requests simultaneously. Staying organized and prioritizing effectively are crucial for success in this fast-paced role. Building strong communication skills helps analysts explain technical concepts to non-technical users and foster positive relationships across departments. Proactively updating technical knowledge and collaborating with IT teammates also help address evolving client needs and maintain smooth operations.

What does a Client Technology Analyst do?

A Client Technology Analyst acts as a liaison between clients and IT departments, ensuring that the technology solutions provided meet client needs and business objectives. They analyze client requirements, troubleshoot technical issues, implement new systems, and provide ongoing support and training. Their role often involves collaborating with other IT professionals to deliver customized technology solutions that enhance client productivity and satisfaction.
More about Client Technology Analyst jobs
What job categories do people searching Client Technology Analyst jobs look for? The top searched job categories for Client Technology Analyst jobs are:
Client Technology Analyst jobs near you
Infographic showing various Client Technology Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $65,465 per year, or $31.5 per hour.
Client Technology Manager

Client Technology Manager

Eze Castle Integration

San Francisco, CA • On-site

$152K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Job description

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.
At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.
This role will be hybrid 3 days in office in CA and 2 remote.
The Opportunity:
The Client Technology Manager (CTM) is a high impact hands-on leadership role, responsible for delivering our IT managed services to a portfolio of client accounts with the support of a dedicated technical team. The CTM will manage customer relationships and expectations, liaise to internal communities and stakeholders to ensure customer success and spearhead projects to modernize client infrastructure. Recent Hands-On Technical competencies including Cloud and New Technology experience is required. Please see the "Who You Are" section below.
What you will do:
  • Oversee technology services for a portfolio of ECI clients.
  • Maintain strong client relationship, serve as trusted strategic advisor leveraging scheduled, ad-hoc, and C-Level strategic meetings.
  • Develop and maintain a deep functional knowledge of customer's goals, technical challenges, business objectives, critical infrastructure, and proactively mitigate risk within the environment.
  • Provide client-based feedback to ECI management on new needs not currently addressed within the ECI Platform with a focus on continuous improvements and enhancements.
  • Assist with client facing budget forecasting, financial cost analysis reports and documentation.
  • Engage with client compliance team members to provide security recommendations which cover both business and regulatory needs.
  • Enable clients using latest technology trends surrounding Information Security and Cloud Services (IaaS/SaaS)
  • Drive customer satisfaction through support case evaluation, task management and recurring client engagement.
  • Collaborate cross-functionally to ensure successful delivery of project implementations, migrations, and upgrades, which include mail system migrations, cloud site migrations, new office constructions and new technology deployments.
  • Hands-on support of client configurations as they pertain to in-house proprietary standards and best practices.
  • Participate in vendor due-diligence exercises, security reviews, data integrity & availability services.
  • Manage a team of Field Service Engineers and Senior Systems Engineers in supporting the client portfolios and their distributed workforce.
  • Be accountable for client technical escalations and subsequent resolutions. Serve as a main point of contact and act as an escalation point to engineers.

Who you are:
  • Recent Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 11
  • Recent Administration experience with Public Cloud platforms with focus in Microsoft 365 and Azure
  • Recent Experience in technical project management as applied to data/infrastructure migrations, relocations, major system upgrades, and new site deployments.
  • Extensive experience in administration of e-mail platforms and security integrations such as Exchange Online and Google Workspace
  • Recent Experience administering VMware vSphere and Hyper-V platforms.
  • Recent Hands on experience in deployment and management of routing, switching, wireless, and security appliance technologies using vendors such as Cisco, Palo Alto Networks, and Meraki
  • Proficient in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations

Bonus points if you have:
  • Experience with Managed Service Providers (MSP)
  • Experience with Microsoft Modern Workplace
  • Amazon Web Services (AWS) or Google Cloud Platform (GCP) administration experience
  • Financial Services Industry experience
  • Certifications in cloud services, network management or cyber-security, such as CCNA, CISSP, Azure Fundamentals and VCP

ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is a maximum of $152,000 annually with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you!!
Love Your Job, Share Your Technology Passion, Create Your Future Here!
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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