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Client Technology Analyst Jobs (NOW HIRING)

Boston University

Client Technology Analyst III

Boston, MA · On-site

$80K - $90K/yr

Advocate for our client's technology needs. * Participate in multiple service, platform or project teams as an industry specialist, technical lead, client lead and/or project lead/manager. * Be an ...

Gohrt

Client Technology Manager

Norfolk, VA

Leads cost analysis and cost forecasting in support of reporting requirements. * Leads bi-annual Client Technology aspects of the "Board Pick" activities as per established schedule. * Manage records ...

SRS Real Estate

Client Technology Manager

Dallas, TX · On-site +1

Client Technology sits at the forefront of how SRS differentiates itself in the market, combining ... consumer analytics platforms: Esri Tapestry segmentation, Placer.AI, CoStar, or ChainXY. • ...

Procom Consultants Group

IT Analyst

Folsom, CA

... our client, Procom Services is searching for an IT Analyst for a contract opportunity in Folsom, CA. IT Analyst Job Details Position is needed to support the Enforcement process of the Patching ...

Next Step Systems

IT Analyst

New York, NY · On-site

IT Analyst, New York, NY We have an opening available for an IT Analyst for an opportunity in the ... client meetings and special events. - Collaborate with Firm-wide departments to ensure proper and ...

ECI

Client Technology Manager

San Francisco, CA · Hybrid

$150K/yr

Client Technology Manager ECI is the leading global provider of managed services, cybersecurity ... analysis reports and documentation. * Engage with client compliance team members to provide ...

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How much do client technology analyst jobs pay per year?

As of May 31, 2026, the average yearly pay for client technology analyst in the United States is $65,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Technology Analyst, and why are they important?

To thrive as a Client Technology Analyst, you need strong analytical abilities, troubleshooting skills, and a background in information technology, often supported by a relevant degree or industry certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with enterprise IT systems, remote desktop tools, ticketing platforms, and endpoint management software is typically required. Excellent communication, problem-solving, and customer service skills help you effectively address client issues and build trust. These skills are crucial for ensuring seamless technology experiences and maintaining client satisfaction in dynamic business environments.

What are some common challenges a Client Technology Analyst faces when supporting end users, and how can they be addressed?

Client Technology Analysts often encounter challenges such as managing diverse technology environments, quickly resolving user issues, and balancing multiple support requests simultaneously. Staying organized and prioritizing effectively are crucial for success in this fast-paced role. Building strong communication skills helps analysts explain technical concepts to non-technical users and foster positive relationships across departments. Proactively updating technical knowledge and collaborating with IT teammates also help address evolving client needs and maintain smooth operations.

What does a Client Technology Analyst do?

A Client Technology Analyst acts as a liaison between clients and IT departments, ensuring that the technology solutions provided meet client needs and business objectives. They analyze client requirements, troubleshoot technical issues, implement new systems, and provide ongoing support and training. Their role often involves collaborating with other IT professionals to deliver customized technology solutions that enhance client productivity and satisfaction.

What does a client analyst do?

A client technology analyst evaluates clients' technology needs, provides technical support, and recommends solutions to improve their systems. They often troubleshoot issues, assist with software or hardware implementation, and communicate technical information clearly to clients. Strong problem-solving skills and familiarity with relevant tools are essential for this role.
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Client Technology Analyst jobs near you
Infographic showing various Client Technology Analyst job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,465 per year, or $31.5 per hour.
Client Technology Analyst III

Client Technology Analyst III

Boston University

Boston, MA • On-site

$80K - $90K/yr

Full-time

Retirement, PTO

Posted 19 days ago

Boston University rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

172nd of 530 rated colleges and universities

Job description

Job Description
Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University Medical Campus communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure, and ensures technology works for the client, not the other way around. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development.
You Will:
  • Advocate for our client's technology needs.
  • Participate in multiple service, platform or project teams as an industry specialist, technical lead, client lead and/or project lead/manager.
  • Be an application administrator or backup for multiple services.
  • Provide expert level support for several technologies.
  • Work onsite with the possibility for periodic remote days as coverage allows.
  • Focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions.
  • You may require being on call and working evening, weekend and/or holiday hours.

Required Skills
You Will Have:
  • 3 or more years of experience in a related technology environment.
  • Bachelor's Degree in related field preferred.
  • Experience supporting environments on both Windows and macOS platforms.
  • Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and deployment, patching, backup and restore, endpoint protection, and several native and centrally managed encryption solutions required.
  • A valid driver's license.

You Can:
  • Explain tech clearly and listen with empathy.
  • Deliver patient, professional support every time.
  • Adapt fast and resolves issues efficiently.
  • Collaborates smoothly with IT and business partners.

Boston University offers an excellent benefits package including:
  • Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays.
  • Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
  • Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.
  • Check out https://www.bu.edu/wellness/ and https://www.bu.edu/hr/part-time-employee-perks/ for more information!

Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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About Boston University

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Boston University is an international, comprehensive, private research university, committed to educating students to be reflective, resourceful individuals ready to live, adapt, and lead in an interconnected world. Boston University is committed to generating new knowledge to benefit society. We remain dedicated to our founding principles: that higher education should be accessible to all and that research, scholarship, artistic creation, and professional practice should be conducted in the service of the wider community—local and international. These principles endure in the University’s insistence on the value of diversity, in its tradition and standards of excellence, and in its dynamic engagement with the City of Boston and the world. Boston University comprises a remarkable range of undergraduate, graduate, and professional programs built on a strong foundation of the liberal arts and sciences. With the support and oversight of the Board of Trustees, the University, through our faculty, continually innovates in education and research to ensure that we meet the needs of students and an ever-changing world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1839

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